Nucar Chevrolet of Lowell - Service Center

Great Service Brought my truck in for routine service (oil change) and the service department exceeded my expectations with promptness and speed. They were also ver Brought my truck in for routine service (oil change) and the service department exceeded my expectations with promptness and speed. They were also very friendly. More

Servicing Colorado under warranty They were most helpful in setting up my appointment and procuring a loaner vehicle through Hertz. The Hertz experience was exhausting. It took 55 minu They were most helpful in setting up my appointment and procuring a loaner vehicle through Hertz. The Hertz experience was exhausting. It took 55 minutes to rent a vehicle. I guess Monday mornings must be very busy! With respect to fixing my list of three items under warranty - they are batting 333. One for three is very good in baseball but not so much in repairing vehicles. They were able to fix the rattle near the steering wheel. The transmission slippage at 5-8 mph upon acceleration was finally duplicated after I took the technician for a ride but he said there is no fix unless GM releases a software fix. There is a sweet smell odor when first starting the vehicle and then driving off. It dissipates after driving for about one minute. It appears to be coming from the blower while the A/C unit is on. More

Great experience again! Thanks for taking care of our needs while fixing a warrantied item! Vicki in Service was particularly helpful. Glad I bought this car from Lannan Ch Thanks for taking care of our needs while fixing a warrantied item! Vicki in Service was particularly helpful. Glad I bought this car from Lannan Chevrolet! More

Average Having trouble with a/c. Apparently all they did was listen to it. Couldn’t find problem, although they did have time for oil change. So got oil cha Having trouble with a/c. Apparently all they did was listen to it. Couldn’t find problem, although they did have time for oil change. So got oil change done early but didn’t solve issue. Went before with a tire problem and accidentally made appointment at wrong Lannan location, was disappointed they didn’t offer to look. Had to drive to Woburn. More

Incredibly good service experience! Your service writer, Vickie, did a wonderful job making sure that me and my vehicle were taken care of quickly and completely. She listened to my conc Your service writer, Vickie, did a wonderful job making sure that me and my vehicle were taken care of quickly and completely. She listened to my concerns, took care of all of them, got me ride back to work, called me when it was done, and even offered to get me picked up and brought back to the dealership. Having been a service writer for a Chevrolet dealer for 9 years in the '70's, I know what it's like-not always fun. She did a great job. More

Very pleased with my visit Went in for first oil change on my 2019 Colorado. The team scheduled when I would need it perfectly, i had just rolled 5k miles. Waiting area was plea Went in for first oil change on my 2019 Colorado. The team scheduled when I would need it perfectly, i had just rolled 5k miles. Waiting area was pleasant and coffee was better than most. Would return More

Top Service!! Lisa is very friendly, informative and explains everything in detail! She called me back to follow up after I had to reschedule service for my 2019 E Lisa is very friendly, informative and explains everything in detail! She called me back to follow up after I had to reschedule service for my 2019 Equinox. More

100,000 maintenance On Monday, I scheduled an appointment to Change my timing belt, pulley, a transmission flush, and spark plugs. The service center not only took in my On Monday, I scheduled an appointment to Change my timing belt, pulley, a transmission flush, and spark plugs. The service center not only took in my car early (unlike other service centers i.e "shop us last you'll love us" but the allowed me a courtesy car for the preceding weekend. I would definitely recommend Lannan Chevy as the place to go to service your CHevy! More

Great service center Lannan Chev is courteous, friendly, and alwsys privifldes the best service. Been going there for years and never diassatisfied, this being my seond S Lannan Chev is courteous, friendly, and alwsys privifldes the best service. Been going there for years and never diassatisfied, this being my seond Silverado purchased there. More

Excellent. Time to add a spa. LOLOLOLOL More smiles at the main desk. Happiness shows as does unhappiness. Customer Service Training works as I was a weekend manager at a small hotel in Bost More smiles at the main desk. Happiness shows as does unhappiness. Customer Service Training works as I was a weekend manager at a small hotel in Boston for 3 years. More