Nucar Chevrolet of Lowell - Service Center
Lowell, MA
574 Reviews of Nucar Chevrolet of Lowell - Service Center
Untrustworthy I took my truck for brakes inspection before July 4, 2019. Came back home, got a den in the rear center cap. I brought it back to have it take a look I took my truck for brakes inspection before July 4, 2019. Came back home, got a den in the rear center cap. I brought it back to have it take a look and he service lady denied the responsibility for the damage. Worse, during the re inspection, we noticed some of the screws for the caps were loose in all wheels. The service lady had to call the technician to tightening up the screws. If the tech did not pay close attention and did a lousy job, the damage to the center cap was highly caused by negligent. This was a latest incident, other prior services were satisfied. Now, I am in doubt if to go back. More
Customer service rep Vicki has helped every time I needs service. She listens and cares about my needs. Definitely would recommend Lannan for services! Happy customer for Vicki has helped every time I needs service. She listens and cares about my needs. Definitely would recommend Lannan for services! Happy customer for life! More
Quick ,Friendly ,Efficient service. Just had an oil change and tire rotation , but the service from start to finish couldn't have been better. Got a call as soon as the truck was ready a Just had an oil change and tire rotation , but the service from start to finish couldn't have been better. Got a call as soon as the truck was ready and was in and out when picking it up More
Alex is great Alex made the service experience very comfortable. The dealership has been a pleasure to work with so far. I would recommend this dealership to my fri Alex made the service experience very comfortable. The dealership has been a pleasure to work with so far. I would recommend this dealership to my friends. More
free fix After getting my car serviced a sound was coming from the front right tire. Somehow the break pad was loose and hitting the caliper. I called lannan After getting my car serviced a sound was coming from the front right tire. Somehow the break pad was loose and hitting the caliper. I called lannan and got an appointment lannan shuttled my fiancé to and from the dealership and they fixed it for free which I apresheated! More
Another great visit to Lannan Love this place. I have been a customer for over two year now. Just had my first service on my new car that I bought from Lannan in February and I j Love this place. I have been a customer for over two year now. Just had my first service on my new car that I bought from Lannan in February and I just love the service. Was in and out in 1 hour and the employees and just great friendly people. Thanks again for the great service. More
Oil Change; Tire Rotation Vicki met me as soon as I pulled up for my service appointment, she was very helpful and friendly and I was in and out of there in no time. She heard Vicki met me as soon as I pulled up for my service appointment, she was very helpful and friendly and I was in and out of there in no time. She heard a noise coming from the exhaust and was concerned and made sure the Tech looked into it for me. More
helpfull! My car appointment was made on Friday for Monday it was easy to make my appointment and my car was ready when I was out of work! My car appointment was made on Friday for Monday it was easy to make my appointment and my car was ready when I was out of work! More
Lannan Awesome service as always. We have been coming to Lannan for over 10 years. Always fast, friendly and honest. You don’t ever feel like you had the typ Awesome service as always. We have been coming to Lannan for over 10 years. Always fast, friendly and honest. You don’t ever feel like you had the typical ‘car sales’ experience. More
not good car was brought in for no a/c service manager Vicki Merrill said problem was from previous repair which Lannan Collision repaired .told me i had to pa car was brought in for no a/c service manager Vicki Merrill said problem was from previous repair which Lannan Collision repaired .told me i had to pay for 3hrs. diagnostic fee to get my car back .related to a $ 7.71 dollar part, I paid $ 462.84 out off my pocket. Arbella insurance said they wound not pay because they could not see anything when the adjuster got there, car was back together.seems to me that previous work should have been covered by Lannan and not me. More