Nucar Chevrolet of Lowell - Service Center

not good car was brought in for no a/c service manager Vicki Merrill said problem was from previous repair which Lannan Collision repaired .told me i had to pa car was brought in for no a/c service manager Vicki Merrill said problem was from previous repair which Lannan Collision repaired .told me i had to pay for 3hrs. diagnostic fee to get my car back .related to a $ 7.71 dollar part, I paid $ 462.84 out off my pocket. Arbella insurance said they wound not pay because they could not see anything when the adjuster got there, car was back together.seems to me that previous work should have been covered by Lannan and not me. More

In and out easily - no fuss I went in with an appointment for air conditioning service but needed to leave by a specific time. They went out of their way to fix everything and g I went in with an appointment for air conditioning service but needed to leave by a specific time. They went out of their way to fix everything and got met out with time tospare. More

Excellent overall I've been here a few times for oil changes and a service and it has been great every time. I would definitely go back. I've been here a few times for oil changes and a service and it has been great every time. I would definitely go back. More

From sales to Service From sales to service of the vehicles that I have purchased at Lannan Chevrolet. From Jimmy T the salesman to Lisa in service have made buying and ser From sales to service of the vehicles that I have purchased at Lannan Chevrolet. From Jimmy T the salesman to Lisa in service have made buying and servicing my vehicles easy. More

Great experience Great experience. Quick in and out. Preset appointment Good coffee Clean lounge Pleasant associates I would come here again for service. This Great experience. Quick in and out. Preset appointment Good coffee Clean lounge Pleasant associates I would come here again for service. This is a good, solid place More

Marc is GREAT in taking care of service when I come in. I got to put a face with 'Lisa' this trip which was a good thing...easier for communicating for making appt in taking care of service when I come in. I got to put a face with 'Lisa' this trip which was a good thing...easier for communicating for making appts. More

Positive observation of outstanding Service After two days at another chevy Dealership, my truck was still not running correctly, and the frustrations of poor service was high. A friend recommen After two days at another chevy Dealership, my truck was still not running correctly, and the frustrations of poor service was high. A friend recommended Lannan Chevrolet for service, and boy am I glad they did! The Service team was able to diagnose the problem, make the appropriate repairs, and all while providing the BEST Customer Service I have ever seen. Friendly, courteous, and knowledgeable! Thank you for your service!! More

Not up to usual standard Less than happy that a car dropped off before 8AM got a 'late start', even though the shop was by no means full. Was not advised of the status of thi Less than happy that a car dropped off before 8AM got a 'late start', even though the shop was by no means full. Was not advised of the status of things, obliging a call to find out. A second visit to complete the repair is necessary. Otherwise, your usual courteous and efficient selves. More

Service and repair I dropped off my Silverado for routine service and a repair. The folks in service are very helpful and the shuttle is great. Keep up the great work. I dropped off my Silverado for routine service and a repair. The folks in service are very helpful and the shuttle is great. Keep up the great work. More

Nightmare of an experience with this dealership. Truck is still not fixed after being the shop 6-7 times. Last time it was in shop they changed what was wron of an experience with this dealership. Truck is still not fixed after being the shop 6-7 times. Last time it was in shop they changed what was wrong with the truck twice in one day. My husband looked at another truck he was interested in and was thinking about trading his in but they would not budge on the price or fix the paint issues correctly. Now conveniently a week later that truck’s price went from 22.5k to $19995. It took two days for them to have his service history paperwork ready when we picked his truck up to bring elsewhere. Don’t do business with this dealer. There are better dealers out there that you can feel confident with buying or having your vehicle serviced! More