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Nucar Chevrolet of Lowell - Service Center

Lowell, MA

4.6
645 Reviews
Call Service Center (978) 458-2526

645 Reviews of Nucar Chevrolet of Lowell - Service Center

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March 12, 2025

Everything from beginning to end was professionally done and well organized. My car was completed earlier than expected and was very well cleaned upon pick up. Highly recommend and would use again More

by GCS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa
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Mar 13, 2025 -

Nucar Chevrolet of Lowell responded

Thank you so much for your wonderful review! We’re thrilled to hear that your experience at Nucar Chevrolet of Lowell was professional and organized. It's great to know that your car was completed ahead of schedule and well cleaned for pickup. We truly appreciate your recommendation and look forward to serving you again in the future! - Steve Alesse, General Manager

March 08, 2025

Fantastic service. Sales team was very helpful with getting the oprions I was looking for but no high pressure sales More

by JEFF@SCSCONSTRUCTION.CO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blaine Marren
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 09, 2025 -

Nucar Chevrolet of Lowell responded

Thank you for your kind words, Jeff! We're thrilled to hear that you had a fantastic experience with our sales team at Nucar Chevrolet of Lowell. Providing helpful service without high-pressure tactics is something we truly value. We appreciate your feedback and look forward to assisting you again in the future! - Steve Alesse, General Manager

March 06, 2025

I have had service from this dealership 3 times. The service is excellent. I will continue to use this service when needed. More

by SAMPITOC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike "Marty" Martyniak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 06, 2025 -

Nucar Chevrolet of Lowell responded

Thank you for your wonderful review! We truly appreciate your loyalty and are thrilled to hear that you have consistently received excellent service at Nucar Chevrolet of Lowell. We look forward to assisting you again in the future whenever you need us! - Steve Alesse, General Manager

March 05, 2025

Appointment was incorrectly scheduled was supposed to have a courtesy car My truck wasn’t fixed More

by JAMES@INDUSPAD.COM
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim O’brien was helpful. My appointment got screwed up, he fit me in. But I was there for three hours and at the end of the day my truck was not fixed. I still have the same problem today as I did yesterday. The truck has 2500 miles on it, still not fixed
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Mar 10, 2025 -

Nucar Chevrolet of Lowell responded

James - sorry for the trouble. Please contact me directly so that I can get to the bottom of your concerns and take care of them. Joe Dolci, Service Director

March 05, 2025

It took 3 service appointments to fix my issue. Even though my car is under warranty, and they failed to correct the problem the first two times; they charged me labor hours for the third appointme More

by TAMMYCARTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
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Mar 10, 2025 -

Nucar Chevrolet of Lowell responded

Your feedback is important to us, and we want to be sure your issues are resolved. Please reach out to us at your earliest convenience to discuss this matter further. Sincerely, Joe Dolci, Service Director

March 05, 2025

Quick and efficient! Easy to schedule. On time. No issues with the warranty. Thank you! More

by STACEY.WILLIAMS
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blaine Marren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 06, 2025 -

Nucar Chevrolet of Lowell responded

Thank you, Stacey, for your wonderful review! We're thrilled to hear that your experience with Nucar Chevrolet of Lowell was quick and efficient, and that scheduling was a breeze. We appreciate your feedback and look forward to serving you again in the future! - Steve Alesse, General Manager

March 02, 2025

Professional services and respectful staff, explain clearly. The service on time.explain clear and logical More

by RLABOY453
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Stempien
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 03, 2025 -

Nucar Chevrolet of Lowell responded

Thank you for your wonderful review! We appreciate your kind words about our professional services and respectful staff at Nucar Chevrolet of Lowell. It's great to hear that you found our explanations clear, and that your service experience was timely and logical. We look forward to seeing you again and continuing to provide exceptional service! - Steve Alesse, General Manager

February 25, 2025

Staff was great. My car was fixed-up and looked amazing. Peter was a big help. More

by Peter M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter in the collision center
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Feb 26, 2025 -

Nucar Chevrolet of Lowell responded

Thank you, Peter! We truly appreciate your positive feedback about your experience at Nucar Chevrolet of Lowell. We're glad to hear that the staff was helpful and that your car looks amazing after the service. We look forward to seeing you again soon! - Steve Alesse, General Manager

February 24, 2025

Everything was great, I didn’t have to wait forever which is always my biggest pet peeve. More

by caitlyn.truehart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blaine Marren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 25, 2025 -

Nucar Chevrolet of Lowell responded

Thank you for your wonderful feedback, Caitlyn! We’re thrilled to hear that your experience at Nucar Chevrolet of Lowell was smooth and efficient. We always strive to respect our customers' time. We appreciate you taking the time to share your experience and look forward to seeing you again soon! - Steve Alesse, General Manager

February 24, 2025

Jim,in service was excellent he squeezed me in for a sticker. Because my daughter was going back to college out of state. More

by ddsm44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Alesse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Scenna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blaine Marren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 25, 2025 -

Nucar Chevrolet of Lowell responded

Thank you for your wonderful review! I'm delighted to hear that Jim provided excellent service by accommodating your needs for a sticker. We're glad to assist you and ensure your daughter is ready for college. We hope to see you again at Nucar Chevrolet of Lowell! - Steve Alesse, General Manager

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