Nucar Chevrolet of Lowell - Service Center

Great to work with Responsive polite and professional Called me when the work was done Called me when the work was done More

Very pleasant and kind and easy to deal with That's it That's all I have That's all I have More

I saw the car online, I left a message and the sales manager got right back to me to make an appointment to see and test drive the car( 2020 Impala Premier) it went well. I didn't get what I expected fo manager got right back to me to make an appointment to see and test drive the car( 2020 Impala Premier) it went well. I didn't get what I expected for my trade in.. I was fist offered $1000 for a 2010 Cadillac DTS I was kinda ready to walk but they upped it to $1750 which was still nothing compared to it's worth.. I see them all over the internet for $8000-$10,000 the car did have warning lights on but repairable ( no check engine) the car ran well and was in very good condition and I had put 4 brand new tires on it the week before. I understand that the trade in at a dealer is always low but that's the only thing I felt as though I was taken on, but I had no where to store it to sell it privately so I took one for the team. As far as the impala goes it's a very nice car I like it.but I did pay $1200 extra to have the dealer put on 4 new tires because the tires on it were all cracked and dry rotted. And I know I could have got them for less but I just wanted them done asap. The last thing is the extended warranty I bought. I look all over the internet for reviews on it. It's called DRIVANT and can't find anything so I'm still in the process of looking deeper into it because I did buy the platinum from Mason that was about $4000 plus I got the dent, rim and tire coverage. But I still give the dealer a 5 everyone is very friendly and professional and I would consider buying from them again and recommending them to friends and family and again Blake Nunn is a good guy and a good asset to the Lannan auto group. More

I left my truck to check the transmission on December 11, 23 and the engine oil was changed which had been changed on 11/22/23 I have to pay for it again as I needed this work it would have been done 20 days 23 and the engine oil was changed which had been changed on 11/22/23 I have to pay for it again as I needed this work it would have been done 20 days ago back. More

Everyone was very kind and helpful. Dealership was clean and seemed very organized. Just about all questions were answered Dealership was clean and seemed very organized. Just about all questions were answered More

5 My experience was a 5 from the time I got there till I left everyone was so professional. left everyone was so professional. More

Good, easy in, easy out Time wise, more than reasonable, professional experience from start to finish professional experience from start to finish More

I've had my Silverado there twice and the problem hasn't been fixed. Charged me $400 for a battery I didn't need. been fixed. Charged me $400 for a battery I didn't need. More

A little wait at drop off but other than that the turnaround was an hour which was good compared to my last time of like 2 hrs for an oil change. turnaround was an hour which was good compared to my last time of like 2 hrs for an oil change. More

Went for oil change appointment at 8:00 am which was the First appointment of the day. 6 people came in after me and they all finished and I was still not done and waited an additional 1/2 hour . The guy w First appointment of the day. 6 people came in after me and they all finished and I was still not done and waited an additional 1/2 hour . The guy who took care of me kept telling me it would be out in a couple of minutes but that was not true. More