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Nucar Chevrolet of Lowell - Service Center

Lowell, MA

4.5
523 Reviews
Call Service Center (978) 458-2526

523 Reviews of Nucar Chevrolet of Lowell - Service Center

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November 07, 2023

Jim in the service department is a pleasure to work with. When we go there for service to be performed, I try to get Jim as are service writer. More

by YEEINP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blaine Marren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim O'Brien
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Nov 08, 2023 -

Nucar Chevrolet of Lowell responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else I can do to help you. - Steve Alesse, General Manager

November 04, 2023

They were easy to work with . .excellent service and staff. Very pleased with our new vehicle More

by Kelly
Recommend Dealer
Yes
Employees Worked With
Jamal
Report | Print
Nov 07, 2023 -

Nucar Chevrolet of Lowell responded

Thank you for this amazing review! I really appreciate your business, Kelly. - Steve Alesse, General Manager

November 04, 2023

Each person I dealt with was helpful, pleasant and knowledgeable. The waiting room is always Immaculate, friendly and accommodating. Each time I return I receive the message that I am an important p More

by Dvauralight1
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Alterio
Report | Print
Nov 07, 2023 -

Nucar Chevrolet of Lowell responded

Thank you so much for your feedback as well as your loyalty. I appreciate building long-term customer relationships and I truly value your business. - Steve Alesse, General Manager

November 01, 2023

So easy to work with! Pleasant every single time I called for an update, and my car looks brand new! I would not hesitate to bring my car to them! Ashley and Peter were am More

by Marcinukn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley, Peter
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Nov 03, 2023 -

Nucar Chevrolet of Lowell responded

I appreciate you for letting others know about your experience, Marcinukn! If you ever need anything in the future, please don't hesitate to let me know. Take care! - Steve Alesse, General Manager

October 31, 2023

Glad I was contacted about the vehicle I bought, opened up.I was emailed about the situation More

by UAFONTAINE
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Steven Alterio
Report | Print
Nov 02, 2023 -

Nucar Chevrolet of Lowell responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. - Steve Alesse, General Manager

October 29, 2023

There very friendly they explained everything about your car.I always bring my car there since I bought it. More

by SANDRAMORA2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Stempien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 31, 2023 -

Nucar Chevrolet of Lowell responded

Thank you so much for taking time out of your day to share your experience with everyone. I believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. - Steve Alesse, General Manager

October 27, 2023

Was a great experience and was dealt with very respected service personnel had no issues More

by P.demonico
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Alterio
Report | Print
Oct 30, 2023 -

Nucar Chevrolet of Lowell responded

It is wonderful to hear that our team was able to provide you with a great experience! I really appreciate this feedback and I will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact me. - Steve Alesse, General Manager

October 20, 2023

They are always very accommodating to me and try to give me the best deal possible. The sales team is couteous and helpful More

by NI22
Recommend Dealer
Yes
Employees Worked With
Steve Alesse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 23, 2023 -

Nucar Chevrolet of Lowell responded

First and foremost thank you so much for leaving this fantastic review! At Nucar Lannan Chevrolet of Lowell, our team will do whatever it takes to make sure our guests get the best deal. I hope you are continuing to enjoy your new ride and can't wait to see you again soon! - Steve Alesse, General Manager

October 15, 2023

Repair was completed quickly. Jim and Joe from the service department were courteous and upfront. More

by Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Alesse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blaine Marren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe. Jim
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Oct 17, 2023 -

Nucar Chevrolet of Lowell responded

Thank you for your kind words. I know servicing your vehicle takes time out of your day and I strive to make every experience a pleasant one. I am extremely happy that you left satisfied and I do appreciate your business. - Steve Alesse, General Manager

October 14, 2023

Pleasant reception, efficient service, kind people. Would recommend service department to anyone looking for car service More

by ARLINGTONLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Alterio
Report | Print
Oct 17, 2023 -

Nucar Chevrolet of Lowell responded

Thank you for leaving us this review. I am happy to hear that you were pleased with the service you received from Nucar Lannan Chevrolet of Lowell. If there is anything more that I can do, please come back and see us again. Take care! - Steve Alesse, General Manager

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