Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Nucar Chevrolet of Lowell - Service Center

Lowell, MA

4.5
560 Reviews
Call Service Center (978) 458-2526

560 Reviews of Nucar Chevrolet of Lowell - Service Center

Sort by
December 19, 2023

Everyone was very kind and helpful. Dealership was clean and seemed very organized. Just about all questions were answered More

by RHAUSLINGER
Recommend Dealer
Yes
Employees Worked With
Blake Nunn
Report | Print
Dec 20, 2023 -

Nucar Chevrolet of Lowell responded

I am elated to hear about your positive experience! Our team works very hard to put customers first. I look forward to helping you again in the future! - Steve Alesse, General Manager

December 19, 2023

5 My experience was a 5 from the time I got there till I left everyone was so professional. More

by edte10
Recommend Dealer
Yes
Report | Print
Dec 20, 2023 -

Nucar Chevrolet of Lowell responded

Your review brightened my day! Thank you for sharing your positive experience, and I'd love to have you back at our dealership. - Steve Alesse, General Manager

December 19, 2023

Good, easy in, easy out Time wise, more than reasonable, professional experience from start to finish More

by MARCALLOWAY
Recommend Dealer
Yes
Employees Worked With
Joe ?
Report | Print
Dec 20, 2023 -

Nucar Chevrolet of Lowell responded

Thank you for this amazing review! I really appreciate your business. - Steve Alesse, General Manager

December 17, 2023

I've had my Silverado there twice and the problem hasn't been fixed. Charged me $400 for a battery I didn't need. More

by Tbfish1
Recommend Dealer
No
Report | Print
Dec 19, 2023 -

Nucar Chevrolet of Lowell responded

I appreciate you taking the time to share your experience with our service department. Here at Nucar Lannan Chevrolet of Lowell, we like to ensure that each and every vehicle is given the utmost attention to detail. I would like to speak to you about your experience, please feel free to reach out to us at any time. - Steve Alesse, General Manager

December 17, 2023

A little wait at drop off but other than that the turnaround was an hour which was good compared to my last time of like 2 hrs for an oil change. More

by REED58
Recommend Dealer
Yes
Report | Print
Dec 19, 2023 -

Nucar Chevrolet of Lowell responded

Thanks for your great review, Reed. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and I'm glad that this was the case for you! Please let us know if there's anything else we can do for you. - Steve Alesse, General Manager

December 13, 2023

Went for oil change appointment at 8:00 am which was the First appointment of the day. 6 people came in after me and they all finished and I was still not done and waited an additional 1/2 hour . The guy w More

by Petros
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure of his name
Report | Print
Dec 14, 2023 -

Nucar Chevrolet of Lowell responded

We’d like to thank you for sharing details of your recent experience at our dealership. Above and beyond customer service is what we strive for daily with our customers. Please contact me at your earliest convenience so we can discuss your experience in more detail. - Steve Alesse, General Manager

December 12, 2023

Great customer service, and acceptable timing Very knowledgeable clarification update on the work provided on my 2023 Tahoe More

by JENNIFERMCARUSO
Recommend Dealer
Yes
Report | Print
Dec 13, 2023 -

Nucar Chevrolet of Lowell responded

Thanks for your outstanding review, Jennifer! I'm very happy to hear that our team was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. - Steve Alesse, General Manager

December 12, 2023

Excellent customer service Excellent customer service friendly staff and very accommodating No more Car was in good condition More

by Gmoccia8
Recommend Dealer
Yes
Employees Worked With
Andrew
Report | Print
Dec 13, 2023 -

Nucar Chevrolet of Lowell responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. - Steve Alesse, General Manager

December 11, 2023

Appointment went quicker than expected. Comfortable waiting area. WiFi. Parking was limited in service area. More

by Jennieryan73
Recommend Dealer
Yes
Employees Worked With
Guy
Report | Print
Dec 12, 2023 -

Nucar Chevrolet of Lowell responded

Thank you for taking the time to provide this feedback, Jennie. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. - Steve Alesse, General Manager

December 11, 2023

Very friendly staff. They helped me find the pickup I wanted I still wished they threw in a free bed liner to sweeten the deal l. More

by ZWICKERJ17
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Dec 12, 2023 -

Nucar Chevrolet of Lowell responded

Your compliments and kind words mean so much to us and our team! I love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. I hope that we can have the opportunity to work with you again soon. - Steve Alesse, General Manager

1
...
21
22
23
...
56