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Nucar Chevrolet of Lowell - Service Center

Lowell, MA

4.5
523 Reviews

523 Reviews of Nucar Chevrolet of Lowell - Service Center

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December 01, 2023

Pete was great. Went above and beyond. The work on the car looked good. We appreciated the car being washed and vacuumed. And the work was done a day earlier than ex More

by JIMSALINETTI
Recommend Dealer
Yes
Employees Worked With
Pete
Dec 01, 2023 -

Nucar Chevrolet of Lowell responded

I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s great to hear that Pete provided you with such a positive dealer experience! Thank you so much. If you have any further needs, do not hesitate to come back to see us. - Steve Alesse, General Manager

December 01, 2023

Great job on my car great mechanics especially scott and Dylan .. everyone is very friendly… More

by SERIOUS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Alesse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Scenna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike "Marty" Martyniak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Stempien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blaine Marren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Alterio
Dec 04, 2023 -

Nucar Chevrolet of Lowell responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay them to the team. Take care and have a great day. - Steve Alesse, General Manager

November 30, 2023

Very informative very pleasant Told me all that was being done on my car Explained to me More

by maryd2004
Recommend Dealer
Yes
Employees Worked With
Guy Nichols
Dec 01, 2023 -

Nucar Chevrolet of Lowell responded

Thanks for your awesome review! We're very happy to hear that our team was of such great help to you. We take pride in our customer service and always make sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. - Steve Alesse, General Manager

November 29, 2023

Expensive! Work gloves left in back seat. Schedule was good cost of parts were very expensive More

by Washe44004
Recommend Dealer
No
Dec 01, 2023 -

Nucar Chevrolet of Lowell responded

We always want all our services provided at competitive prices, and consistently check to be sure that is happening. I would be happy to review your bill with you to ensure complete transparency, and make any appropriate adjustments. Please contact me at your earliest convenience to discuss further. Thank you! - Steve Alesse, General Manager

November 28, 2023

To chemicals a new laws The body shop team was great they were pleasant with us the whole time told us everything we needed to know and then the work got done in a timely manner and we picked up the vehicle More

by mrstan64
Recommend Dealer
Yes
Nov 29, 2023 -

Nucar Chevrolet of Lowell responded

It is wonderful to hear that our team was able to provide you with a great experience! I really appreciate this feedback and I will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. - Steve Alesse, General Manager

November 27, 2023

Easy to schedule my appointment, prompt attention and notification of completion of services. I would recommend service at this dealership More

by kptheriault
Recommend Dealer
Yes
Nov 29, 2023 -

Nucar Chevrolet of Lowell responded

Thank you for the kind words. I'm completely committed to providing top-quality service and I'm thrilled to hear that your experience reflected this dedication. I appreciate the time it took for you to give us this feedback. At Nucar Lannan Chevrolet of Lowell, I value our customers and I look forward to seeing you down the road. - Steve Alesse, General Manager

November 27, 2023

The work done was excellent, the customer service was really good as well. I was getting work done due to a accident but they made the car look as good as before. They even cleaned inside the car. Great More

by smith129
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley, Peter Jameson
Nov 29, 2023 -

Nucar Chevrolet of Lowell responded

Thank you for your positive review, Smith! I am so glad to hear that you had a great experience with us. I strive to provide the best outcome and I appreciate your feedback. - Steve Alesse, General Manager

November 27, 2023

Ashley was very personable, helpful and knowledgeable throughout the process and the job was finished quicker than anticipated. I would definitely recommend your services to others. More

by markmcdonald141
Recommend Dealer
Yes
Employees Worked With
Ashley Boisvert
Nov 29, 2023 -

Nucar Chevrolet of Lowell responded

Mark, thank you for reaching out to us and letting me know about your recent visit. I appreciate everything Ashley does for Nucar Lannan Chevrolet of Lowell and our customers. Hope to see you again soon! - Steve Alesse, General Manager

November 25, 2023

Courteous and prompt. I usually go to Woburn but never again. Lowell was much friendlier! More

by LGP1025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know
Nov 28, 2023 -

Nucar Chevrolet of Lowell responded

I appreciate the kind words. I look forward to seeing you again in the future! - Steve Alesse, General Manager

November 23, 2023

Spoke to lisa, she called me back set up appt and everyone was friendly and got in and out on my recall More

by sarahnotes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa, and the service men/woman
Nov 24, 2023 -

Nucar Chevrolet of Lowell responded

I appreciate you for letting others know about your experience, Sarah! If you ever need anything in the future, please don't hesitate to let us know. Take care! - Steve Alesse, General Manager

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