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Nucar Chevrolet of Lowell - Service Center

Lowell, MA

4.6
574 Reviews

574 Reviews of Nucar Chevrolet of Lowell - Service Center

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January 21, 2024

I brought my Equinox in for 1st oil change and Jim was very pleasant and professional More

by Janemerritt
Recommend Dealer
Yes
Employees Worked With
Jim O'Brian, Services Consultant
Jan 24, 2024 -

Nucar Chevrolet of Lowell responded

Jane, thank you for the awesome feedback! Jim is an excellent service adviser and we appreciate all he does for us! I'm very happy to hear that he was there to provide you and your Equinox with great service. - Steve Alesse, General Manager

January 18, 2024

You have a building full of nice employees. Recently purchased two cars from you and your people had a lot to do with it More

by TABRAHAMSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Heath
Jan 20, 2024 -

Nucar Chevrolet of Lowell responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! - Steve Alesse, General Manager

January 18, 2024

excellent service and great service, I really liked their work and the attention they give to customers, I recommend them. More

by Louraynne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim
Jan 20, 2024 -

Nucar Chevrolet of Lowell responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. - Steve Alesse, General Manager

January 17, 2024

I am always greeted with a smile and friendly service people. The take care of my car within a reasonable time. I always have a pleasant visit. More

by DORRINGTONBJANET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris in service
Jan 20, 2024 -

Nucar Chevrolet of Lowell responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Please let us know if there is anything else that we can assist you with! - Steve Alesse, General Manager

January 17, 2024

Great service on the collision repair down quickly. The truck came out looking newer than it has for years! More

by mazaru
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley B
Jan 19, 2024 -

Nucar Chevrolet of Lowell responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! - Steve Alesse, General Manager

January 17, 2024

Great service from initial inquiry to service writer and in a timely manner! Would recommend! More

by SCOUTGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Jan 19, 2024 -

Nucar Chevrolet of Lowell responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. - Steve Alesse, General Manager

January 17, 2024

They are very nice people and they do very good work and are very helpful to the people More

by BOSS1033
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service they were very good
Jan 19, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for this amazing review! We really appreciate your business. - Steve Alesse, General Manager

January 16, 2024

Have worked with Jim in the past with my other vehicles he has been very helpful and friendly everytime I go in. More

by grammy684
Recommend Dealer
Yes
Employees Worked With
Jim
Jan 18, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for taking the time to write about your experience with us! We work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy Jim has been able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. - Steve Alesse, General Manager

January 16, 2024

My first oil change was supposed to be free. I was there for a recall on the vehicle not too long before my first oil change was due. It wasn't due yet, so the service woman told me to put it of More

by aburgos27
Recommend Dealer
Yes
Jan 20, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. - Steve Alesse, General Manager

January 16, 2024

Similar to my past five purchase experiences Easy to deal with, and not to much nonsense More

by BOB.ALLEN92
Recommend Dealer
Yes
Employees Worked With
Jon and Steven
Jan 18, 2024 -

Nucar Chevrolet of Lowell responded

Bob, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. - Steve Alesse, General Manager

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