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Nucar Chevrolet of Lowell - Service Center

Lowell, MA

4.6
645 Reviews
Today: 7:30 AM - 6:00 PM Open Now
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645 Reviews of Nucar Chevrolet of Lowell - Service Center

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March 28, 2025

Staffs are friendly and helpful. The waiting room is clean. The staffs are friendly and helpful. They listened to me about the problems of my car carefully and fixed the issues. More

by zshirley0927
Recommend Dealer
Yes
Mar 29, 2025 -

Nucar Chevrolet of Lowell responded

Thank you for your wonderful feedback, Shirley! We are thrilled to hear that you found our staff at Nucar Chevrolet of Lowell to be friendly and helpful. It’s great to know that they listened to your concerns carefully and addressed the issues with your car effectively. We appreciate your kind words and look forward to welcoming you back next time! - Steve Alesse, General Manager

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March 26, 2025

Buying was easy no hassles the whole thing was smooth eWorld do it again people were not pushy More

by KJFLAHERTY1983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike "Marty" Martyniak
4.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Veras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Nucar Chevrolet of Lowell responded

Thank you for your wonderful review! We're thrilled to hear that your buying experience at Nucar Chevrolet of Lowell was smooth and hassle-free. It's great to know our team made you feel comfortable without being pushy. We appreciate your feedback and look forward to assisting you again in the future! - Steve Alesse, General Manager

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March 26, 2025

Took longer than expected to due lube oil filter. Thought prices were higher than expected More

by MIKEA1023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchell
Mar 28, 2025 -

Nucar Chevrolet of Lowell responded

Thank you for your feedback. We’re sorry to hear the wait time and pricing didn’t meet your expectations. While we strive to provide quality service efficiently and at fair pricing, we understand your concerns and appreciate you bringing them to our attention. If you’d like to discuss your visit further, we’d be happy to speak with you directly.

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March 25, 2025

Five stars for service advisor, Mitchell. Patient, good communication. Investigated and addressed all of my concerns . More

by TPCHUNIAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Veras
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Nucar Chevrolet of Lowell responded

Thank you for the great review! We’re glad to hear Mitchell took such good care of you—he’ll really appreciate the shoutout!

March 21, 2025

I do not recommend this place to anyone. I took my car to this place with a problem with the power staring engine. The steering wheel was stuck. When I left it there, they only changed the m More

by tp6418050
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Alesse
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Nucar Chevrolet of Lowell responded

We’re sorry to hear about your experience and understand your frustration. However, we want to clarify that our technicians diagnosed and repaired the issue based on the symptoms and data available at the time. While we regret that the initial repair didn’t resolve the full issue, our team offered a follow-up appointment to re-evaluate and make it right. We’d still like the opportunity to speak with you further about this. Please give us a call at 978-301-8506 so we can review your concerns and see how we can help. Thank you.

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March 16, 2025

The girls in the office were great and so helpful! ! The text updates were really appreciated More

by 88lookingforadventure88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The girls in the office
Mar 17, 2025 -

Nucar Chevrolet of Lowell responded

Thank you for your wonderful review! We are thrilled to hear that our team at Nucar Chevrolet of Lowell was helpful and that you appreciated the text updates. Your feedback means a lot to us. We look forward to assisting you again in the future! - Steve Alesse, General Manager

March 15, 2025

Service Department is beyond amazing. I was aware of everything happening to my vehicle during my service appointment. The mechanical issue was fixed in a timely manner. More

by ASPINO5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim O’Brien Service
Mar 17, 2025 -

Nucar Chevrolet of Lowell responded

Thank you so much for the 5-star review!

Mar 18, 2025 -

Nucar Chevrolet of Lowell responded

Thank you for your wonderful review! We're thrilled to hear that your experience with our service department at Nucar Chevrolet of Lowell was amazing. It's great to know that you felt informed throughout your service appointment and that we were able to resolve your vehicle's issue promptly. We appreciate your kind words and look forward to seeing you again for any future needs! - Steve Alesse, General Manager

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March 15, 2025

The gentleman I dealt with was very professional and knowledgeable. He took care of everything and the end result was perfect. More

by frechette557
Recommend Dealer
Yes
Employees Worked With
Not sure.
Mar 15, 2025 -

Nucar Chevrolet of Lowell responded

Thank you for your kind words! We’re thrilled to hear that our team provided you with professional and knowledgeable service. Your satisfaction is very important to us at Nucar Chevrolet of Lowell. We hope to see you again soon! - Steve Alesse, General Manager

March 14, 2025

Was having steering issues and I was stuck without an appointment. I called and talked to Brian who was able to get me in and fixed within a couple days. I very much appreciated that! Very helpful and fr More

by Kelly A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Mar 14, 2025 -

Nucar Chevrolet of Lowell responded

Thank you for your review! We're so glad Brian was able to get you in quickly and get your steering issue resolved. We appreciate your kind words and look forward to helping you again in the future!

March 12, 2025

The repair seemed hard to diagnose and so far the key is working good..The actual price came in lower than estimate More

by shannonbilly2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim O'Brien
Mar 13, 2025 -

Nucar Chevrolet of Lowell responded

Thank you for your feedback! We appreciate you taking the time to share your experience with us at Nucar Chevrolet of Lowell. We're glad to hear that the key is working well and that we were able to provide a lower price than estimated. If you have any further questions or need assistance, please don’t hesitate to reach out. We look forward to seeing you again! - Steve Alesse, General Manager

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