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Nucar Chevrolet of Lowell - Service Center

Lowell, MA

4.6
647 Reviews
Call Service Center (978) 458-2526

647 Reviews of Nucar Chevrolet of Lowell - Service Center

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August 06, 2024

Jordanny was awesome, very knowledgeable and I really enjoyed working with him. Would recommend him when buying a new vehicle. More

by KFALKENMEYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike "Marty" Martyniak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordanny Rodriguez
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Aug 07, 2024 -

Nucar Chevrolet of Lowell responded

Thank you so much for your kind words! I'm thrilled to hear that you enjoyed working with Jordanny at Nucar Chevrolet of Lowell. His knowledge and dedication truly make a difference in our customers' experiences. I appreciate your recommendation and look forward to assisting you again in the future! - Steve Alesse, General Manager

August 02, 2024

Thank you to Steve and Pedro for assisting me and to nucar chevy of lowell for the attention and the help that was provided to me I recommend it as the number one dealer of Massachusetts. More

by LEOROJAS1350
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Alesse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 02, 2024 -

Nucar Chevrolet of Lowell responded

Thank you so much for your fantastic review! I am thrilled to hear that our team provided you with the assistance you needed at Nucar Chevrolet of Lowell. Your recommendation means the world to me! I look forward to serving you again in the future. - Steve Alesse, General Manager

July 31, 2024

Excellent job at keeping me informed on how things were going and completed job 2 days earlier than expected. More

by leeleegiles3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collision department
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Aug 01, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for your wonderful review! We're thrilled to hear that you felt well-informed throughout the process and that we completed the job ahead of schedule. At Nucar Chevrolet of Lowell, we strive to exceed expectations, and your feedback means a lot to us. We look forward to seeing you again soon! - Steve Alesse, General Manager

July 24, 2024

Been doing business with lannan for over 25 years. Service department always first-rate. Also, have purchased two vehicles over the years. I may return for another vehicle in the near future. Need More

by TEMALAVICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The people I've encountered over the years not listed
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Jul 24, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for choosing Nucar Chevrolet of Lowell for your vehicle needs. I am thrilled to hear about your positive experiences with our service department and vehicle purchases. I would be honored to assist you with your next vehicle purchase whenever you are ready. Your loyalty is truly appreciated! - Steve Alesse, General Manager

July 24, 2024

Extremely Professional and kind. I went there nagging when I found out that there was a line. Instead, I was assured they would do their best to finish sooner, and they did! Very res More

by KOOSHA.RAISI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Alesse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Scenna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike "Marty" Martyniak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Stempien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Nunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamal Antongeorgee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blaine Marren
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 24, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for the fantastic review! I'm thrilled to hear about your positive experience with us at Nucar Chevrolet of Lowell. Our team always strives to provide professional and courteous service. I look forward to welcoming you back next time - please feel free to share your experience with others! - Steve Alesse, General Manager

July 20, 2024

Labor charge is it is way too much over a 1000 look look like over charge More

by Sousadrjoe sousa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian
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Jul 22, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for reaching out to us, and I apologize for any confusion. We want all our customers to fully understand every repair quote, and some operations definitely take more time than others. That said, I want to be sure you are clear on the scope of work we performed on your vehicle and would like the opportunity to discuss it further with you. Please contact me at your earliest convenience to review the work we performed as well as the invoice. Sincerely, Joe Dolci, Service Director

July 04, 2024

Pblm not fixed yet Promises not kept 4 visits so far 3 kept car for 8 days More

by Rtrull
Recommend Dealer
No
Employees Worked With
Was let go
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Jul 17, 2024 -

Nucar Chevrolet of Lowell responded

Rtrull, we apologize for the inconvenience you've experienced. Please contact us directly at 978-301-8506 so we can address this issue promptly and ensure we resolve the problem to your satisfaction. Your feedback is valuable to us, and we're committed to making things right for you.

June 18, 2024

Good workmanship. Organized and efficient estimating, scheduling, execution, and follow-up. Pricing that I judge to be fair. More

by Dalemyers54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collision center manager: 4 stars. Collision center admin: 5 stars
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Jun 20, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for choosing Nucar Chevrolet of Lowell for your vehicle needs! I am delighted to hear about your positive experience with our workmanship, estimating, scheduling, and pricing. Your feedback is truly appreciated. I look forward to serving you again in the future. - Steve Alesse, General Manager

June 17, 2024

Thank you for fixing my car, it looks beautiful. The entire team was great with communication. More

by Tnelson7916
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Alesse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Stempien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 19, 2024 -

Nucar Chevrolet of Lowell responded

Thank you, for choosing Nucar Chevrolet of Lowell and for your positive review! We're thrilled to hear that your car looks beautiful and that our team provided excellent communication throughout the process. We look forward to assisting you again in the future! - Steve Alesse, General Manager

June 14, 2024

All they tried to do was rip me off they came up with some great ideas that had nothing to do with what I asked of them they only took care of one problem More

by Daltonstransportation
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No one in general you have taught all of your employees to lie to the customer
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Jun 18, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for sharing your feedback with us. We understand your concerns and appreciate your honesty. Please reach out to me directly so we can address your specific issues and work towards a resolution. We value your input and hope to make things right. - Steve Alesse, General Manager

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