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Nucar Chevrolet of Lowell - Service Center

Lowell, MA

4.5
523 Reviews
Call Service Center (978) 458-2526

523 Reviews of Nucar Chevrolet of Lowell - Service Center

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January 15, 2024

As I said before in the 2 other surveys I complete, Nucar Lannan Lowell is clean, people are so helpful, work done is perfect. What's not to love. They rock! More

by JULIECAOUETTE
Recommend Dealer
Yes
Employees Worked With
Not sure. Joe Dolci and one other
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Jan 18, 2024 -

Nucar Chevrolet of Lowell responded

Julie, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! - Steve Alesse, General Manager

January 15, 2024

Jim? It was good they were quick and clean And the staff was knowledgeable and explained thoroughly More

by ZACH.CARLETON1
Recommend Dealer
Yes
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Jan 18, 2024 -

Nucar Chevrolet of Lowell responded

Thanks for your perfect review, Zach! I'm glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and I'm glad that this was the case for you! Please let us know if there's anything else we can do for you. - Steve Alesse, General Manager

January 15, 2024

Easy and knowledgeable service tech Thr service tech asked the problem, then listened to what I said More

by Braute
Recommend Dealer
Yes
Employees Worked With
Jim O'Brian
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Jan 18, 2024 -

Nucar Chevrolet of Lowell responded

It is wonderful to hear that our service team was able to provide you with a great experience! I really appreciate this feedback and will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. - Steve Alesse, General Manager

January 15, 2024

Good customer service, great time on oil change. Completely faster than timing giving Will come back for my next service More

by Big blue
Recommend Dealer
Yes
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Jan 18, 2024 -

Nucar Chevrolet of Lowell responded

I cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! - Steve Alesse, General Manager

January 15, 2024

Charged for items that broke from last visit and didn't test drive to ensure alignment was ok. Said computer said it's fine but it pulls to the right. More

by ANDYS6
Recommend Dealer
No
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Jan 24, 2024 -

Nucar Chevrolet of Lowell responded

I’d like to thank you for sharing details of your recent experience at our service center, Andy. Above and beyond customer service is what we strive for daily with our customers. Please contact me at your earliest convenience so I can discuss your experience and learn more. I look forward to hearing from you. - Steve Alesse, General Manager

January 15, 2024

Satisfied with the recalls that were done and the time it was done in. Everyone was pleasant and knowledgeable. More

by malloryd
Recommend Dealer
Yes
Employees Worked With
Jim
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Jan 18, 2024 -

Nucar Chevrolet of Lowell responded

Mallory, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and I am proud that this was received during your time spent with us. - Steve Alesse, General Manager

January 15, 2024

It was pleasant and helpful The dealership was very informative and hardworking They kept me update with the condition of my truck More

by Crash918
Recommend Dealer
Yes
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Jan 18, 2024 -

Nucar Chevrolet of Lowell responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your truck. Please feel free to stop in or reach out to us if you have any questions for our staff. - Steve Alesse, General Manager

January 15, 2024

Knowledgeable and easy to communicate with. Friendly. The repair was performed without any further issues. More

by Annabanana
Recommend Dealer
Yes
Employees Worked With
Ashley and peter
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Jan 18, 2024 -

Nucar Chevrolet of Lowell responded

Anna, thank you for taking the time to leave us a review and for giving us feedback. I'm glad that our service team was able to repair your car to your standards. - Steve Alesse, General Manager

December 21, 2023

I am still working with them to correct a tire pressure sensor that had been changed out already. The work done to the truck during the safety check was never provided ? And the communication wasn't the gr More

by BARRYG74
Recommend Dealer
Yes
Employees Worked With
Pedro, lisa . I am still working with them to correct a tire pressure sensor that had been changed out already. The work done to the truck during the safety check was never provided
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Dec 22, 2023 -

Nucar Chevrolet of Lowell responded

Barry, thank you for sharing your experience. Your feedback will be reviewed with our team. Please do not hesitate to reach out to me to discuss your experience further. - Steve Alesse, General Manager

December 20, 2023

Great to work with Responsive polite and professional Called me when the work was done More

by JUNLIU027
Recommend Dealer
Yes
Employees Worked With
Chris
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Dec 22, 2023 -

Nucar Chevrolet of Lowell responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I am glad that our team made such a great impression on you. - Steve Alesse, General Manager

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