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Nucar Chevrolet of Lowell - Service Center

Lowell, MA

4.6
645 Reviews
Call Service Center (978) 458-2526

645 Reviews of Nucar Chevrolet of Lowell - Service Center

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April 13, 2025

Great service and fast, kind friendly staff that helped us out and was easy to schedule More

by KHOEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Stempien
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2025 -

Nucar Chevrolet of Lowell responded

Thank you for your kind words! We truly appreciate your feedback and are glad to hear that you had a great experience with our fast and friendly staff at Nucar Chevrolet of Lowell. We look forward to serving you again in the future! - Steve Alesse, General Manager

April 09, 2025

They are very courteous and explained what was to be done and helpful and fast service More

by DGC722
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Alesse
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2025 -

Nucar Chevrolet of Lowell responded

Thank you for your kind words! We appreciate your feedback about the courteous and fast service you received at Nucar Chevrolet of Lowell. We're glad our team was able to explain everything clearly and assist you effectively. We look forward to welcoming you back soon! - Steve Alesse, General Manager

April 06, 2025

The Service Staff is always professional and cordial with every interaction. The mechanics are always thorough to resolve any identifiable problems. More

by SLWILKI65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Alesse
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2025 -

Nucar Chevrolet of Lowell responded

Thank you for your wonderful review! We're thrilled to hear that you found our service staff at Nucar Chevrolet of Lowell to be professional and cordial. Our mechanics take pride in being thorough, and it’s great to know they’ve made a positive impression on you. We appreciate your feedback and look forward to assisting you again in the future! - Steve Alesse, General Manager

April 05, 2025

Our representative was nice and informative and understood our needs. We were able to pickup the car up timely More

by MICHELLEMSILVA9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamal Antongeorgee
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 06, 2025 -

Nucar Chevrolet of Lowell responded

Thank you for your wonderful review, Michelle! We're thrilled to hear that our representative was nice and informative while understanding your needs. It's great to know you were able to pick up your car on time. We appreciate your feedback and look forward to assisting you again at Nucar Chevrolet of Lowell! - Steve Alesse, General Manager

April 05, 2025

I received an incorrect invoice amount and the team was great in working with me and fixing the issue. Very satisfied with the service overall. More

by austincapone
Recommend Dealer
Yes
Employees Worked With
Jim
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Apr 06, 2025 -

Nucar Chevrolet of Lowell responded

Thank you, Austin, for your feedback! We appreciate you taking the time to share your experience. We're glad to hear that our team was able to resolve the invoice issue and that you were satisfied with our service at Nucar Chevrolet of Lowell. We look forward to assisting you again in the future! - Steve Alesse, General Manager

April 04, 2025

Everything was great as I previously mentioned! My family has purchased three cars at your location and have always been satisfied with your service and collision dept. Thank you! More

by FRECHETTE291
Recommend Dealer
Yes
Employees Worked With
The head if the auto body dept. For the oil change a gentleman and also a lady at the back counter. When I first entered the repair dept, I was very courteously greeted. When I was paying, I asked if paper checklists of things checked were given anymore.
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Apr 04, 2025 -

Nucar Chevrolet of Lowell responded

Thank you so much for your kind words! We truly appreciate your continued trust in Nucar Chevrolet of Lowell over the years. It's wonderful to hear that you and your family have been satisfied with our service and collision department. We look forward to seeing you again for your next purchase! - Steve Alesse, General Manager

April 01, 2025

Service reminders were plentiful. Staff was helpful. Appointment was done in a timely manner. Will return. More

by SOXFAN625
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service staff
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Apr 02, 2025 -

Nucar Chevrolet of Lowell responded

Thank you for your wonderful review! We're thrilled to hear that you had a positive experience at Nucar Chevrolet of Lowell, with helpful staff and timely service. We truly appreciate your feedback and look forward to welcoming you back for your next visit! - Steve Alesse, General Manager

April 01, 2025

I called to set up appt. to take care of recall. When I arrived they had no clue what the recall was about, I had to explain it to them then show them the letter I got from More

by BUBBA51363
Recommend Dealer
No
Employees Worked With
JIM O'Brien was the service advisor. He was very professional and did his best to help.
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Apr 04, 2025 -

Nucar Chevrolet of Lowell responded

We apologize for any confusion. Computers are a great thing, unless they are experiencing errors... We're glad everything was ultimately taken care of. Please reach out with any other questions or concerns. Best, Joe Dolci, Service Manager

March 31, 2025

Excellent service Very knowledgeable always kept in touch with an update from the time I entered dealership More

by Jjm
Recommend Dealer
Yes
Employees Worked With
Jim
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Apr 01, 2025 -

Nucar Chevrolet of Lowell responded

Thank you for the wonderful review! We at Nucar Chevrolet of Lowell are thrilled to hear that you received excellent service and appreciated the communication throughout your visit. Your satisfaction is our top priority, and we look forward to seeing you again soon! - Steve Alesse, General Manager

March 29, 2025

Very welcoming and efficient. Well run and all staff members were professional. Never felt pressured. More

by BKCOFFEY
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Veras
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 30, 2025 -

Nucar Chevrolet of Lowell responded

Thank you for your wonderful feedback! We at Nucar Chevrolet of Lowell are delighted to hear that you found our team welcoming and efficient. It's our goal to provide a professional and pressure-free experience for our customers. We appreciate your support and look forward to seeing you again soon! - Steve Alesse, General Manager

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