Nucar Chevrolet of Lowell - Service Center

Always happy with the work and the communication. Keep up the great work and thanks Keep up the great work and thanks More

Friendly and professional Great customer service When you check in customer service, very friendly and make you feel comfortable all the time check in customer service, very friendly and make you feel comfortable all the time More

They were good. Had to return to adust the oil gage. Did great job will return again Had to return to adust the oil gage. Did great job will return again More

Came in at 9:20 for a 9:30 simple oil change and tire rotation. Logged the car in and got the text at 9:36 they had started. At 10:45 I called to find out what was going on as I left my 17 year old there rotation. Logged the car in and got the text at 9:36 they had started. At 10:45 I called to find out what was going on as I left my 17 year old there waiting for the car. Very rude customer service stating they were behind. Stating it’s only been 1:09 minutes but we were early. Wait you took my car at 9:36 for a simple oil change and tire rotation not anything life altering. A simple 30 minute job that you book an hour appointment but after an hour and 15 minute you get mad that I call. Not good service at all. If you double book then why make appointments. If you’re understaffed just say hey we are running a little slow today and it will take longer. People are going to question running over on a simple task. This will be my last visit here as I normally come from Nashua down. More

Professional and accurate Giving a detailed information on everything being done In a timely fashion on everything being done In a timely fashion More

Service check-in was quick, and I was given an accurate wait time. All the discounts were applied correctly, and check-out was quick. wait time. All the discounts were applied correctly, and check-out was quick. More

Pleasant top notch customer service and timely The team is Knowledgeable and professional personable Best service team around is Knowledgeable and professional personable Best service team around More

Very professional clean shop very courteous would go back again and again Use them again again and again Use them again More

Very prompt. Not much wait time. Pleasant employees. Very happy with the service. Don't need to. Service was excellent Not much wait time. Pleasant employees. Very happy with the service. Don't need to. Service was excellent More

Near 4 month ordeal with expensive suspension damages which happened during a Chevy Roadside tow with video evidence that they (Roadside / AAA) still refuse to acknowledge while at the same time having t which happened during a Chevy Roadside tow with video evidence that they (Roadside / AAA) still refuse to acknowledge while at the same time having the engine of a 2023 Colorado replaced under warranty. Nucar service manager Nicole Lessard seemed to actually care about my situation and kept in constant contact while trying to assist the best she could. After picking the truck up I’d have to say the technician (unknown name) did a stellar job as well as you’d never know an entire engine block and drivers side suspension was replaced. Lost points though for never offering a loaner vehicle even with the warranty work. More