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Nucar Chevrolet of Lowell - Service Center

Lowell, MA

4.6
658 Reviews
Call Service Center (978) 458-2526

658 Reviews of Nucar Chevrolet of Lowell - Service Center

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May 14, 2025

Excellent attention to details. Very good service from the salesman to the general manager. Very well pleased More

by howard.miller1
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Veras
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2025

Blake was very informative and knowledgeable and very nice. He also had a lot of patience with me! More

by DUSS43
Recommend Dealer
Yes
Employees Worked With
Blake Nunn
Report | Print
May 13, 2025 -

Nucar Chevrolet of Lowell responded

Thank you so much for your wonderful feedback! We’re thrilled to hear that Blake was informative, knowledgeable, and patient during your visit to Nucar Chevrolet of Lowell. We truly appreciate your kind words and hope to see you again soon! - Steve Alesse, General Manager

May 13, 2025

Got a new Sticker with no problems. The people in the service department were all very nice. I do have problem: I received an email regarding potential service work. The email was a More

by snorty101
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Don't know the names
Report | Print
May 13, 2025 -

Nucar Chevrolet of Lowell responded

Thank you for sharing your experience with us. I'm glad to hear that you found our service department to be nice and that you received your new sticker without any issues. I understand your concern regarding the email addressed to \"Dow,\" and we appreciate your feedback on this matter. Your loyalty as a two-time buyer is important to us. If you have any further concerns or need assistance, please don't hesitate to reach out directly to Nucar Chevrolet of Lowell. We value your input and aim to provide the best service possible. - Steve Alesse, General Manager

May 12, 2025

The time at nucar was great. They where very helpful and very thouqh with my car More

by CJCAVAZZA
Recommend Dealer
Yes
Employees Worked With
Nichole
Report | Print
May 13, 2025 -

Nucar Chevrolet of Lowell responded

Thank you for your excellent review, CJ! I am thrilled to hear that you had a great experience at Nucar Chevrolet of Lowell and found our team helpful and thorough. I appreciate your feedback and hope to see you again soon! - Steve Alesse, General Manager

May 09, 2025

Always happy with the work and the communication. Keep up the great work and thanks More

by brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchell colepaugh
Report | Print
May 09, 2025 -

Nucar Chevrolet of Lowell responded

Thank you so much for your kind words, Brian! We're thrilled to hear that you're always happy with the work and communication at Nucar Chevrolet of Lowell. We truly appreciate your support and look forward to serving you again in the future! - Steve Alesse, General Manager

May 08, 2025

Friendly and professional Great customer service When you check in customer service, very friendly and make you feel comfortable all the time More

by cpaone1
Recommend Dealer
Yes
Employees Worked With
Jim
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May 08, 2025 -

Nucar Chevrolet of Lowell responded

Thank you for your wonderful review! We truly appreciate your kind words about the friendly and professional customer service at Nucar Chevrolet of Lowell. It’s our goal to make every visit comfortable and enjoyable. We look forward to seeing you again soon! - Steve Alesse, General Manager

May 08, 2025

They were good. Had to return to adust the oil gage. Did great job will return again More

by FRANCESROYA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not see only n service
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May 08, 2025 -

Nucar Chevrolet of Lowell responded

Thank you for your feedback, Frances! We're glad to hear you had a good experience at Nucar Chevrolet of Lowell and that our team was able to assist you with adjusting the oil gauge. We appreciate your trust in us and look forward to seeing you again for your next service! - Steve Alesse, General Manager

May 06, 2025

Came in at 9:20 for a 9:30 simple oil change and tire rotation. Logged the car in and got the text at 9:36 they had started. At 10:45 I called to find out what was going on as I left my 17 year old there More

by Windfall_
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mitchell
Report | Print
May 06, 2025 -

Nucar Chevrolet of Lowell responded

Thank you for sharing your experience with us, and we apologize for the extended wait time that day as well as the communication.We will review your experience internally and make the necessary adjustments.I understand how you feel, but please know that is not the norm at our dealership.Our customers are very important to us and we would like the opportunity to make it up to you.I would appreciate it if you could contact me directly to see if we can turn things around for you and continue our relationship. Sincerely, Joe Dolci, Service Director

May 06, 2025

Professional and accurate Giving a detailed information on everything being done In a timely fashion More

by gmastr7963
Recommend Dealer
Yes
Employees Worked With
Mitchell
Report | Print
May 07, 2025 -

Nucar Chevrolet of Lowell responded

Thank you for your wonderful review! We're thrilled to hear that you found our service at Nucar Chevrolet of Lowell to be professional and accurate, with detailed information provided throughout your experience. Timeliness is important to us, and we're glad we met your expectations. We appreciate your feedback and look forward to assisting you again in the future! - Steve Alesse, General Manager

May 07, 2025 -

gmastr7963 responded

Everyone there was very helpful too While I was waiting for my car they changed my fob battery. Then when my car came back changed my spare fob as well Good service

May 03, 2025

Service check-in was quick, and I was given an accurate wait time. All the discounts were applied correctly, and check-out was quick. More

by LES-MOSLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim, service manager
Report | Print
May 03, 2025 -

Nucar Chevrolet of Lowell responded

Thank you for your wonderful review, Les! We appreciate your feedback about the quick service check-in and accurate wait time at Nucar Chevrolet of Lowell. We're glad to hear that the discounts were applied correctly and that your checkout was efficient. We look forward to serving you again in the future! - Steve Alesse, General Manager

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