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Nucar Chevrolet of Lowell - Service Center

Lowell, MA

4.6
612 Reviews

612 Reviews of Nucar Chevrolet of Lowell - Service Center

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February 21, 2025

I had an outstanding experience at Nucar Chevrolet of Lowell. From the moment I arrived, the team was fair, upfront, and willing to work with me more than any other dealership I had visited that week. Th More

by AR.POP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Stempien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Nunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2025 -

Nucar Chevrolet of Lowell responded

Thank you so much for your wonderful review! We are thrilled to hear about your outstanding experience at Nucar Chevrolet of Lowell. It's fantastic that Blake, Steve, and Pedro were able to provide you with the level of service you deserve, especially with your purchase of the 2025 Chevy Silverado. Your kind words about our team's professionalism and transparency mean a lot to us. We can't wait to welcome you back for service in the future! Thank you for choosing us and for sharing your experience! - Steve Alesse, General Manager

February 19, 2025

Easy, it was a pleasure working with Jamal. He listened to our concerns and accommodated accordingly. More

by MARYSHA1998
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamal Antongeorgee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pedro
Feb 20, 2025 -

Nucar Chevrolet of Lowell responded

Thank you so much for your wonderful feedback, Mary! We're thrilled to hear that you had a great experience working with Jamal at Nucar Chevrolet of Lowell. Our team always aims to listen to customer concerns and provide the best service possible. We appreciate your kind words and look forward to welcoming you back in the future! - Steve Alesse, General Manager

February 18, 2025

Went in for a simple service like always and Brian was super nice like he has been the last few times I’ve been there. He always cover over the inspection with me and just makes me feel at ease. The whole More

by Holt Q
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Feb 19, 2025 -

Nucar Chevrolet of Lowell responded

Thank you for your wonderful review! We're thrilled to hear that Brian and our service team consistently make your visits enjoyable and comfortable. Your trust means a lot to us at Nucar Chevrolet of Lowell. We look forward to seeing you at your next oil change! Safe travels until then! - Steve Alesse, General Manager

February 16, 2025

Another excellent visit. I had a 10:30 appointment and was leaving by noon. Everyone was so friendly and helpful. Thank you. More

by j.waterworth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cannot remember his name
Feb 17, 2025 -

Nucar Chevrolet of Lowell responded

Thank you for your wonderful review! We’re thrilled to hear that your visit to Nucar Chevrolet of Lowell was excellent and that our team was friendly and helpful. We strive to provide efficient service, and it’s great to know we met your expectations. We look forward to seeing you again soon! - Steve Alesse, General Manager

February 12, 2025

I’ve been a customer for the past ten tears. Always professional and always prompt. More

by sjonese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Alesse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon
Feb 13, 2025 -

Nucar Chevrolet of Lowell responded

Thank you for your loyal support over the past ten years! We truly appreciate your positive feedback and are glad to hear that you’ve consistently had a great experience at Nucar Chevrolet of Lowell. We look forward to serving you again in the future! - Steve Alesse, General Manager

February 06, 2025

Amazing work as always. Got me in and out in a timely manner. Appreciate the work they do. More

by Silveraso2025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Alesse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Scenna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike "Marty" Martyniak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Stempien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2025 -

Nucar Chevrolet of Lowell responded

Thank you so much for your kind words! We truly appreciate your feedback and are thrilled to hear that you had a great experience with us at Nucar Chevrolet of Lowell. Our team is dedicated to providing timely and quality service, and it's wonderful to know we met your expectations. We look forward to seeing you again soon! - Steve Alesse, General Manager

February 06, 2025

Booked a half hour appointment for a quick remote start install. Was there over 3 hrs. Was told there was a kk g wait getting in. (I thoughts that’s the reason we booked appointments. Was told over the pho More

by Extremesgs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Blake Nunn
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2025 -

Nucar Chevrolet of Lowell responded

Thank you for sharing your experience. This is definitely on us. We failed to set the proper timing expectation with you. The physical remote start install does take about a half hour, but the reprogramming of the system can take up to 4 hours depending on software download speed. We will certainly update the install process guidelines with our staff and properly communicate timing moving forward. Please feel free to contact me directly with any questions or further concerns. Sincerely, Joe Dolci, Service Director

February 05, 2025

So happy to come to Nucar with my vehicle. Last few times I’ve come Bryan has been so helpfully and just generally nice. I feel like I can trust what he tells me and he even explained how GM w More

by EmilyForb1212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan K
Feb 06, 2025 -

Nucar Chevrolet of Lowell responded

Thank you so much for your kind words! We’re thrilled to hear that you had such a positive experience with Bryan at Nucar Chevrolet of Lowell. It’s great to know that he could provide you with helpful information about your GM warranty. We appreciate your trust in us and look forward to welcoming you back for your next visit! - Steve Alesse, General Manager

February 04, 2025

Fantastic service, found the perfect car at the perfect price. Sales was courteous and took the time to answer all the questions to make sure everything was as smooth as possible. More

by JESSICA.LUONGO
Recommend Dealer
Yes
Employees Worked With
Steve Alesse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ikeis Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2025 -

Nucar Chevrolet of Lowell responded

Thank you, Jessica, for your fantastic review! We’re thrilled to hear that you found the perfect car at Nucar Chevrolet of Lowell and that our team provided you with courteous service. Your satisfaction is our priority, and we appreciate your kind words. We look forward to assisting you again in the future! - Steve Alesse, General Manager

January 31, 2025

My salesman, Cliff was fantastic and extremely kind and helpful with everything. I would definitely recommend him. More

by DPERRONE65
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Stempien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cliff Momplaisir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Nucar Chevrolet of Lowell responded

Thank you so much for your wonderful review! I'm thrilled to hear that Cliff provided you with fantastic service at Nucar Chevrolet of Lowell. Your recommendation means a lot to me. I look forward to seeing you again soon! - Steve Alesse, General Manager

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