Nucar Chevrolet of Lowell

I was looking for a particular model Chevy & was very pleased that Russ Mann was able to get it for me in a matter of a few days, exactly what I wanted.Russ was very helpful during the buying process & I pleased that Russ Mann was able to get it for me in a matter of a few days, exactly what I wanted.Russ was very helpful during the buying process & I would not hesitate to recommend him to anyone looking for a car. Ben Ways & Joe Baker were also excellent to deal with. I wanted to buy from Lannan Chevrolet because it is close to home & they have a great service department, as I have a family member who has their car serviced there. I am very pleased with my new vehicle & the way I was treated. I would buy another vehicle form Lannan. More

Russ was great!! He remembered all of my families names, and shared our excitement for our new car. He suggested a car for us based on our needs and it is the one we purchased. and shared our excitement for our new car. He suggested a car for us based on our needs and it is the one we purchased. More

Russ Mann was the sales consultant that worked with me. Although I was told he has only been there a short time, I think he is doing a great job! He was extremely friendly and informative. I told him what Although I was told he has only been there a short time, I think he is doing a great job! He was extremely friendly and informative. I told him what I was interested in and he found me exactly what I wanted. I also appreciated that he listened to the options I wanted instead of telling me what I needed. I have had some very bad experiences at other dealerships with pushy sales people just trying to make a "sale" and I can honestly say that I never felt that way at Lannan. Kevin Dogherty the General Sales Manager was also very helpful. Even though I thought my own credit union would give me the best interest rate, he found me a better one! The following day he even had all my paperwork ready when I got there. Besides being helpful, Kevin has the patience of at saint! I changed the amount of my deposit and the paperwork needed to be redone. Joe Baker the Business Manager came in to assist with my paperwork. He explained all the warranty information and financing information carefully and clearly and had everything done quickly. Overall I couldn't be happier with my decision to buy my 2012 Chevy Equinox at Lannan Chevrolet. More

I recently purchased a 2012 Chevy Equinox from Lannan Chevrolet of Lowell. We worked with Russ Mann (Sales Rep) and Kevin Dogherty (Sales Manager) who both took the time to understand our needs in a new Chevrolet of Lowell. We worked with Russ Mann (Sales Rep) and Kevin Dogherty (Sales Manager) who both took the time to understand our needs in a new car and were not pushy. The entire dealership made the whole process of purchasing a car easy and painless. If we were to purchase another Chevrolet we would surely come back to this dealership. - Jeff & Rachel More

Hello all,I was referred to this dealership from a personal friend who bought a truck here in the past. He is also friends with one of the sales associates Mark Sayer so I figured I would give Lannan personal friend who bought a truck here in the past. He is also friends with one of the sales associates Mark Sayer so I figured I would give Lannan a chance for my business. Since it was 10 years since I last purchased a vehicle, I was dreading the entire car buying process which most people do. However, walking into Lannan was a breath of fresh air. Not only did Mark take care of me even though he works mostly in commercial sales, Tony Martins and others also stepped in and helped me when Mark was not working. Unlike, my past vehicle buying experiences, everyone at Lannan seemed to work together and helped me with all my needs no matter who I was dealing with. After finally selecting the vehicle that I wanted I had the pleasure of crunching numbers with Dan Jones. Dan was a straight forward guy and broke everything down for me in plain English with no BS. Unlike other dealerships where you negotiate for days and haggle for hours, Dan understood where I wanted to be price wise and did his best to accommodate me. Although I didn't get the exact price I was hoping for and Dan wasn't willing to pay money out of his own pocket to get my payment down :) after it was all said and done I did feel I got a fair price for the vehicle. I also felt I got a fair amount for my trade in which Dan negotiated as well. Today I picked up my Truck and signed all the paperwork with Joe Baker. Joe was another straight forward individual who went over all the warranty info and add on options, etc. He explained every option thoroughly as he is required to do but didn't pressure me one way or another into any one plan. After meeting with Joe, Mark went over all the options in full detail of the truck and took the time to set up my navigation system and Onstar etc. Although I left Lannan with a lot less money in my pocket, I left with a great truck and the satisfaction knowing I got a fair deal and a surprisingly stress free buying experience. I would recommend Lannan for sure and you wont go wrong dealing with Mark Sayer, Tony Martins, Dan Jones and Joe Baker. Sincerely Derek Doucette More

friendly and excellent service, all questions and concerns where answered quickly and professionally.would absolutely be my first choice for another vehicle new or used. a had to have some sevice don concerns where answered quickly and professionally.would absolutely be my first choice for another vehicle new or used. a had to have some sevice done and they were fast and professional also the price was perfect. More

Lannan has another customer "For Life" and I will highly recommend Lannan to everyone I know. Buying a new or used vehicle can really be a stressful, terrible experience. The Sales Staff at Lann will highly recommend Lannan to everyone I know. Buying a new or used vehicle can really be a stressful, terrible experience. The Sales Staff at Lannan, turned that experience into something stress-free and positive. From the initial emails/phone calls from internet sales manager Ben Ways, My test-drive with Salesman Russ Mann, Negotiating with Sales Manangers Danny Joes and Kevin Doughert, To signing all the Final paperwork, My Car Buying experience was filled with friendly, knowledgeable staff memebers who were not just trying to sell a car, but trying to earn a new customers trust and loyalty. A lot of people say that true customer service is dead and gone, but I am here to tell you it is alive and well at Lannan Chevrolet of Lowell. Although I do have other Chevrolet dealers that are closer to my home, Lannan has earned my Loyalty and Respect and I will not bring my vehicle anywhere else for service. Thank you all, and keep up the amazing job that you all do. More

There is nothing but good things to be said about the services at lannan chevrolet of lowell. All services is GREAT, FAST, and RELIABLE! For any reason you go to lannan chevrolet of lowell you will leave services at lannan chevrolet of lowell. All services is GREAT, FAST, and RELIABLE! For any reason you go to lannan chevrolet of lowell you will leave satisfied and happy you went there. :) More

Good customer service is all about bringing customers Good customer service is all about bringing customers back. It is about sending them away happy enough to pass positive feedback about the business Good customer service is all about bringing customers back. It is about sending them away happy enough to pass positive feedback about the business. I can’t say enough about how well the service department is run at Lannan of Lowell. It starts at the top and Darrell Fisher meets the needs of the customers. He is a great listener and will investigate and make sure that each customer is taken care of and leaving with their vehicle satisfied with the service. With this kind of service it makes you feel appreciated and leave with peace of mind knowing that your vehicle has been serviced properly. Thank you !!! More

the service i received at lannan was great,work was done fast and service i received was explained in full detail,very friendly,and you can tell that this dealership would go out of there way for there cust fast and service i received was explained in full detail,very friendly,and you can tell that this dealership would go out of there way for there customers,keep up the great work, More