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Nucar Chevrolet of Lowell

Lowell, MA

4.7
985 Reviews
Welcome to Nucar Chevrolet of Lowell, your local MA Chevy Dealership! We are your preferred Chevrolet dealer near Boston, Lowell, Lawrence, Tewksbury, Billerica and Nashua, NH. At Nucar Chevrolet of Lowell, we won’t give you the same old dealership experience. We do things the Nucar Way! We are ideally located near Routes 495, 93, and 3. At Nucar Chevrolet we really care, and we want you to get the best value on your new certified pre-owned or used vehicle. We want to make sure you have an enjoyable, stress-free time. When you visit our dealership you will be greeted with an expert team that can give you all the necessary information you need to make an informed decision. We want to make sure we exceed your expectations from test-drive to delivery.
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831 Rogers St

Lowell, MA

01852

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Showing 985 reviews

February 02, 2016

Thanks to Jack Parr and the entire sales team It was a wonderful experience visiting Lannan Chevrolet and interacting with Jack Parr. I would like to extend my heartiest compliments to Jack for ha More

by Jack Parr review
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Baker, Jack Parr
Feb 04, 2016 -

Nucar Chevrolet of Lowell responded

Sheldon, Beverly and David, I wanted to reach out and thank you so much for your review regarding your recent experience at our store. These are the things we work hardest to achieve; it is an extreme pleasure to hear we are meeting those goals! We are lucky to have Jack in our Lannan of Lowell family. Thank you again and as always please do not hesitate to contact Jack or any of us for anything you may need in the future. Jennifer Bourgeois Marketing Director Lannan of Lowell

October 27, 2015

Worst car purchase experience in my life The "sales" department helped locate 2 cars I was interested (not on the lot). They quickly took a deposit for the purchase of one and then called 36 More

by cmar2015
Customer Service
Recommend Dealer
No
Employees Worked With
TrudyAnn Smith
Oct 29, 2015 -

Nucar Chevrolet of Lowell responded

Chris, We appreciate your feedback and regret that you feel your experience with us was unsatisfactory. Being in business for over 60 years, we've established solid working relationships with our customers as well as local dealerships, whom represent brands including, but not limited to Chevrolet and Mazda. We absolutely refunded your deposit in full at the soonest opportunity we were able. If your statement does not reflect this, again please contact us. We would love the opportunity to discuss this with you and your family in our store, seeing as you were not ever able to actually visit our showroom and experience our hospitality in person. However, we made every effort to accommodate your needs via phone and email as this is what you expressed was the most convenient option for you to have us locate and purchase 2 vehicles not in our inventory. This does delay the process and seeing as you were unable to come in to complete the paperwork within the 36 hours, we were unable to secure the vehicle in a timely manner. Because of this unfortunately we could not complete the agreement prior to the other dealer selling the vehicle. Once you contacted the other dealer to purchase they were more than willing to sell you the vehicle themselves and conceivably reluctant to then giving us the vehicle to then sell to you. Because of the limited availability of this vehicle and the desired model was something that wasn’t in our inventory or our control; the process is such that there must be an agreement in place prior to securing inventory on another dealer’s lot. This is a policy held by all participating dealers. Unfortunately, until delivery of the said vehicle the other dealer is at liberty to sell the vehicle to another customer. I can only speak to our dealership and our staff. We practiced and executed every standard of integrity in this process that was within our control. I do invite you to contact me personally regarding this matter and look forward to hearing from you. Paul O'Brien Sales Director Lannan Chevrolet of Lowell 978-458-2526 pobrien@lannan.com

February 10, 2015

Awesome experience! My dad and I were searching a car for myself so I can handle this miserable weather. Jimmy came to our attention right away and led us to the equinox More

by CFonseca88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Tsitsianopoulos
December 06, 2014

Awesome Collision Center I had my 2014 Silverado repaired at the collision center. They helped me get a rental with their agent onsite and had me on my way in no time. My truc More

by JohnHoulihan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter, Bob.
November 12, 2014

Most of the day wasted I had a 10 am service appointment for an oil change and to check some other issues. At 5 pm closing they had not even started to work on my car and ex More

by pjohn161
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marc Hecht
July 10, 2014

New Car Purchase I have been going to a lot of dealership looking for a new car needed to feel like I was not going to be taking advantage of ,or rushed into somethin More

by caddycat123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
June 18, 2014

great experience Early Sunday morning went to Lannan to find a new vehicle. We we're greet by a salesman Jimmy T, he welcomed us to the dealership and proceeded to he More

by JoyStygles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Tsitsianopoulos
May 13, 2014

Excellent Experience! Joe and Mike were great to work with! They gave us a great deal on our 2015 Suburban. Everyone we dealt with was extremely professional an eager to an More

by christinesteiner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Baker
May 10, 2014

Great Customer Experience Lannan exceeded my expectations. After a minor collision they professionally, courteously & quickly repaired my vehicle with a minimum of inconvenienc More

by bakerdidi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Jameson
May 04, 2014

Amazing service Jimmy T , took such great care of me and my fiancé , he welcomed us the moment we walked through the doors. Worked with all of our needs to get us the More

by Jnaffah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Tsitsianopoulos
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