Nucar Chevrolet of Lowell

Decrease in quality of service Hello, Let me qualify this first; your public service employees have been suburb and I have no complaints against them. I have been with Lannan for Hello, Let me qualify this first; your public service employees have been suburb and I have no complaints against them. I have been with Lannan for several year now, leasing 2 vehicles. For the first couple of years I was very pleased with the quality of service. for leased vehicles you offered (I think) 3 free oil changes, paper mats put on the floor, the car washed after every service. This most recent service I requested an oil change, tire rotation, a sticker and to have a slow leak fixed in the front left tire. Upon completion of the service it was explained to me the mechanic could not find a leak, he used the spray soap method I think. They said maybe I could bring it back at a later date and have him dip the tire in water to completely check. I know it has a leak because I put air in it once a week. Why could they have not fixed it that day? Also the same tire has a slow leak in the same spot which means the tires were not rotated. No mats were put down and , I guess, you do not wash the vehicles any more. This will be my last vehicle purchase/lease from your establishment. Thank you for your kind attention Dave Hammond More

Great service! Everyone was very friendly and helpful nice waiting room to watch TV while you wait. Had my oil changed and tires rotated it took about an hour. Everyone was very friendly and helpful nice waiting room to watch TV while you wait. Had my oil changed and tires rotated it took about an hour. More

In and out quickly. Simple service request getting an inspection sticker but as always greeted immediately then a short wait in the comfortable waiting room where I was a Simple service request getting an inspection sticker but as always greeted immediately then a short wait in the comfortable waiting room where I was able to watch the Patriots plane return from the Super Bowl. Good day all around. More

Lease vehicle Steve made my transition from a 2016 Chevy Silverado to a 2019 Chevy Equinox.lease very comfortable. Had all paperwork ready for my signature when I r Steve made my transition from a 2016 Chevy Silverado to a 2019 Chevy Equinox.lease very comfortable. Had all paperwork ready for my signature when I returned to pick up the Equinox. More

Good people all the way around I just purchased a truck from Lannan Chevrolet in Lowell Jake sold me the truck he's helped me all the way through been very helpful and is still help I just purchased a truck from Lannan Chevrolet in Lowell Jake sold me the truck he's helped me all the way through been very helpful and is still helping me to this day I recommend this place. More

Always a great experience. My husband and I have been going to this dealership for years. We consider Joe Baker a friend. Steve Stempien is a great salesperson and very helpful My husband and I have been going to this dealership for years. We consider Joe Baker a friend. Steve Stempien is a great salesperson and very helpful. We will request Steve next time we are in the market for a new car. More

Very great awesome and impressive Great shuttle service. The man is is so great very Friendly to tik with. Relaxed and had a pleasant pickup from my house beyond my expectations. You Great shuttle service. The man is is so great very Friendly to tik with. Relaxed and had a pleasant pickup from my house beyond my expectations. You need more great drivers like him More

Great experience We recently leased a vehicle from Steve, Jim and the team.....best car dealership experience we've ever had.... We'd happily recommend Lannan to an We recently leased a vehicle from Steve, Jim and the team.....best car dealership experience we've ever had.... We'd happily recommend Lannan to anyone....and already have. Thank you, Peter & Kerry DiMartino More

Best dealership exsperence Great staff from sales to service and everything inbetween. Very helpful staff and actually cares. I loved it so much I got anther suv because they w Great staff from sales to service and everything inbetween. Very helpful staff and actually cares. I loved it so much I got anther suv because they were that good. More

Best car buying experience I've ever had! I was impressed with the staff from the moment I walked through Lannon's door. I explained my circumstances and expectations. The staff listened and t I was impressed with the staff from the moment I walked through Lannon's door. I explained my circumstances and expectations. The staff listened and tailored my car buying experience to my needs, not their's. I felt we reached a fair deal and I am a happy, satisfied customer. More