Nucar Chevrolet of Lowell

Steven made everything quick and easy! In and out in no time at all, had a wonderful experience. I will be going back for my next vehicle In and out in no time at all, had a wonderful experience. I will be going back for my next vehicle More

Blake was very helpful, friendly and great to deal with. Overall, I had a very positive experience. Overall, I had a very positive experience. More

My son and I went there on July 19-20th and had the BEST experience. We were greeted and well taken care of by Blake and the team. My son got the vehicle he wanted . It was such a smooth process. I woul experience. We were greeted and well taken care of by Blake and the team. My son got the vehicle he wanted . It was such a smooth process. I would highly recommend them. I will buy my next car from them.. Ask for Blake! He is wonderful! More

ZERO Star. The worst buying experience I have ever had (and I have bought a lot of vehicles in my life). They are not trustworthy. They are scammers. The GM wil The worst buying experience I have ever had (and I have bought a lot of vehicles in my life). They are not trustworthy. They are scammers. The GM will lie to you with a smile on his face. They do not stand by what they contractually say they would do. They won’t return your calls. They will tell you it’s fixed when it’s not. They will make you wait to bring your vehicle back in for weeks, then make you wait over an hour while they "pull a loaner car around for you," only to find out they don't have a loaner car for you and need to shuttle you to a rental car place, where you have to put your credit card down for a rental. All this occurs while you are on a strict schedule. They will charge your credit card weeks later! They do not care about being an ethical or honest business. They DO NOT CARE if you have a family member in the HOSPITAL that you need to get to, and they know about it. They just don’t care about the customer one bit. MULTIPLE people in the service department were very dishonest, hostile and combative. Multiple people across multiple departments make you go out of your way to get answers that wouldn't be difficult to answer if things were on the up and up. They won’t even fill out repair orders, so it doesn't get logged into Carfax! They do illegal things right in front of you. They won’t give you paperwork that is legally yours. EVERY aspect of this process was mind blowing! I am in shock at how badly they can treat customers and still be in business. They deserve to be investigated for bad business practices. This should not be allowed to happen to anyone. STAY AWAY from ALL Nucar Lannan and their parent company DCD Automotive Holdings that owns a lot of different dealers in the New England area and further! They have Zero integrity. I have dates of the entire experience and can prove what I am saying is true and factual. P.S. They respond to bad reviews with an insincere apology and ask for more info. They know exactly what they are doing and would not have this many bad reviews for the same reasons if they were honest about wanting to be better. One would hope going to a dealer you would deal with less B.S. and get more honesty than a private party deal. They are xxxxxxx scammers. Looking at other poor reviews -- these same issues are being brought up over and over again, over a wide range of years. They clearly do not care about cleaning up their act. There are 5 star reviews on here that after reading should not be labeled as 5 stars. More

I purchased a Tahoe eight months ago for 70,000 12,000 miles later they wanna give me low 40,000 I will never buy another car from this dealership again. Seems like they’re in the business to screw people miles later they wanna give me low 40,000 I will never buy another car from this dealership again. Seems like they’re in the business to screw people. There’s a old saying you can milk a cow forever or slaughter it once More

Blake Nunn was absolutely the best experience I ever had in any customer service position I’ve been in my life!! very informative, very kind and respectful to me and my family member that was with me The wh in any customer service position I’ve been in my life!! very informative, very kind and respectful to me and my family member that was with me The whole time what a great experience I had and also Thank you to everyone else who helped me but a big shoutout to Blake Nunn! The sales consultant More

Highly recommend Nucar Lannan Chevrolet in Lowell. No pressure whatsoever! Today 3/11/2023 we purchased a used Toyota Camry. Our salesperson Steven was very professional, courteous, friendly, and hel No pressure whatsoever! Today 3/11/2023 we purchased a used Toyota Camry. Our salesperson Steven was very professional, courteous, friendly, and helpful. He showed us how to use all the bells and whistles and answered all our questions. We are extremely happy and had a great experience with them. They have a great team. Buy with confidence..we did! More

They were very Friendly, accurate and with quick turn around for service, little wait time. around for service, little wait time. More

Bought 2017 Chevy Malibu. Nice looking car. Car flooded with water from common rear brake light issue. Dealer must of known there was an issue when they sold it to me. Car doe Nice looking car. Car flooded with water from common rear brake light issue. Dealer must of known there was an issue when they sold it to me. Car doesn’t always acknowledge it’s in park. Another common problem. When I brought in for oil change they said it was fine and couldn’t do anything. Car stills has a problem with this. Have to flick the shift knob when you put in park or won’t shut the car down properly. Car leaked water again. This time the sun roof drain clogged. Now have intermittent transmission issue. Car jerked going into first,engine light came on. Oct 14th. Called dealer. Told me they can’t look at it until December. More

Went in for an oil change and tire rotation. They kept pushing for me to get my cabin filter changed and I calmly refused each time. When I got the vehicle back, I noticed that they neglected to They kept pushing for me to get my cabin filter changed and I calmly refused each time. When I got the vehicle back, I noticed that they neglected to top off my fluids, adjust my tire pressure, worst of all, they broke my glove box where you replace the cabin filter, go figure!! I will not recommend this dealership nor will I purchase another vehicle from them! More