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Nucar Chevrolet of Lowell

Lowell, MA

4.7
989 Reviews
Welcome to Nucar Chevrolet of Lowell, your local MA Chevy Dealership! We are your preferred Chevrolet dealer near Boston, Lowell, Lawrence, Tewksbury, Billerica and Nashua, NH. At Nucar Chevrolet of Lowell, we won’t give you the same old dealership experience. We do things the Nucar Way! We are ideally located near Routes 495, 93, and 3. At Nucar Chevrolet we really care, and we want you to get the best value on your new certified pre-owned or used vehicle. We want to make sure you have an enjoyable, stress-free time. When you visit our dealership you will be greeted with an expert team that can give you all the necessary information you need to make an informed decision. We want to make sure we exceed your expectations from test-drive to delivery.
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831 Rogers St

Lowell, MA

01852

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Showing 989 reviews

October 02, 2023

The staff was extremely attentive to my time frame for delivery and remained open for me to process my purchase. More

by RJDIBIASE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Alesse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blaine Marren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2023 -

Nucar Chevrolet of Lowell responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. - Steve Alesse, General Manager

October 01, 2023

Service department called wrong number when service was complete. Ended up without a car for an extra day... More

by CSW2424
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Alesse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2023 -

Nucar Chevrolet of Lowell responded

We appreciate learning about your experience at our dealership. Our number one priority after learning about your experience is to remedy it and offer a resolution. Please contact me at your earliest convenience. - Steve Alesse, General Manager

September 30, 2023

Pedro was very helpful and quick to get my car to me. positive experience on time, courteous BEST experience. More

by RICH9SHEA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Nucar Chevrolet of Lowell responded

Congratulations on your new car, Rich! Thank you for taking the time to write about your experience. It's great to know Pedro and our staff were able to provide you with a pressure-free and knowledgeable purchasing experience. Please feel free to call or stop by if there is anything else we can do to help you. - Steve Alesse, General Manager

September 30, 2023

Great people. Smart, honest, friendly, and helpful. Thank you for all your help. I'll be back soon. More

by STEVEALESSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike "Marty" Martyniak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2023 -

Nucar Chevrolet of Lowell responded

I'm grateful for your kind words! Thank you for choosing us, and I can't wait to see you again in the future. - Steve Alesse, General Manager

September 30, 2023

Fast service they approve my financing very fast . . less then 5 days they have truck ready More

by SORIANOLANDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Alterio
Oct 03, 2023 -

Nucar Chevrolet of Lowell responded

Thank you for this amazing review! I really appreciate your business. - Steve Alesse, General Manager

September 30, 2023

Blake was my salesman - he made this a pleasant experience for me as opposed to stressful. I did not feel any pressure & he was very patient listening to what I wanted & what I did not. Responded More

by SOXROCK191
Recommend Dealer
Yes
Employees Worked With
Blake Nunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe, Baker
Oct 03, 2023 -

Nucar Chevrolet of Lowell responded

I loved reading this review! Happy customers are our aim, and it appears Blake really hit the bullseye. I'll make sure to share your experience with him, and if you have any further questions or worries, I'm always available to help. - Steve Alesse, General Manager

September 29, 2023

I had not been to a dealership in quite some time, 8 years or so, naturally I expected the worst. I met Steven Alterio and he changed that whole prospective, he was a very positive, low pressure salesma More

by Joe Quinn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike "Marty" Martyniak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Alterio
Oct 02, 2023 -

Nucar Chevrolet of Lowell responded

Congratulations on your new car, Joe! It was a pleasure to read about your first buying experience working with Steven and Marty. Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look forward to seeing you again in the future! - Steve Alesse, General Manager

September 29, 2023

Lisa ? & Jim O'Brien were great to deal with and went well passed the extra mile to help with my transmission replacement. Thank you! More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa & Jim Obrien
Oct 02, 2023 -

Nucar Chevrolet of Lowell responded

Thank you for your outstanding rating about our service department, David. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! - Steve Alesse, General Manager

September 29, 2023

on time, courteous, quick, blah blah, blah, blah, blah, blah, blah, blah, blah, blah, blah More

by MPMATTHEWS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Allessi
Oct 02, 2023 -

Nucar Chevrolet of Lowell responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. - Steve Alesse, General Manager

September 26, 2023

This service department is terrible. The “advisor” did not return calls, did not communicate that they were keeping my truck and left me stranded 45 miles from home. The next day he said More

by Eflint
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jimmy O’Brian
Sep 28, 2023 -

Nucar Chevrolet of Lowell responded

We’d like to thank you for sharing details of your recent experience at our dealership. Above and beyond customer service is what we strive for daily with our customers. Please contact me at your earliest convenience so I can discuss your experience and learn more. I look forward to hearing from you. - Steve Alesse, General Manager

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