Nucar Chevrolet of Lowell
Lowell, MA
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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I purchased a Tahoe eight months ago for 70,000 12,000 miles later they wanna give me low 40,000 I will never buy another car from this dealership again. Seems like they’re in the business to screw people miles later they wanna give me low 40,000 I will never buy another car from this dealership again. Seems like they’re in the business to screw people. There’s a old saying you can milk a cow forever or slaughter it once More
Blake Nunn was absolutely the best experience I ever had in any customer service position I’ve been in my life!! very informative, very kind and respectful to me and my family member that was with me The wh in any customer service position I’ve been in my life!! very informative, very kind and respectful to me and my family member that was with me The whole time what a great experience I had and also Thank you to everyone else who helped me but a big shoutout to Blake Nunn! The sales consultant More
Highly recommend Nucar Lannan Chevrolet in Lowell. No pressure whatsoever! Today 3/11/2023 we purchased a used Toyota Camry. Our salesperson Steven was very professional, courteous, friendly, and hel No pressure whatsoever! Today 3/11/2023 we purchased a used Toyota Camry. Our salesperson Steven was very professional, courteous, friendly, and helpful. He showed us how to use all the bells and whistles and answered all our questions. We are extremely happy and had a great experience with them. They have a great team. Buy with confidence..we did! More
Bought 2017 Chevy Malibu. Nice looking car. Car flooded with water from common rear brake light issue. Dealer must of known there was an issue when they sold it to me. Car doe Nice looking car. Car flooded with water from common rear brake light issue. Dealer must of known there was an issue when they sold it to me. Car doesn’t always acknowledge it’s in park. Another common problem. When I brought in for oil change they said it was fine and couldn’t do anything. Car stills has a problem with this. Have to flick the shift knob when you put in park or won’t shut the car down properly. Car leaked water again. This time the sun roof drain clogged. Now have intermittent transmission issue. Car jerked going into first,engine light came on. Oct 14th. Called dealer. Told me they can’t look at it until December. More
Went in for an oil change and tire rotation. They kept pushing for me to get my cabin filter changed and I calmly refused each time. When I got the vehicle back, I noticed that they neglected to They kept pushing for me to get my cabin filter changed and I calmly refused each time. When I got the vehicle back, I noticed that they neglected to top off my fluids, adjust my tire pressure, worst of all, they broke my glove box where you replace the cabin filter, go figure!! I will not recommend this dealership nor will I purchase another vehicle from them! More
I visited the service department today for an appt I schedule online. They had no record of the appointment but told me they had been seeing this happen recently. They said I could still get service a schedule online. They had no record of the appointment but told me they had been seeing this happen recently. They said I could still get service and they would get to it as soon as they could. I was initially disappointed but had no choice as I wanted to have my vehicle serviced. The completed the services in almost the same time it has taken in the past with an appointment on record making me very satisfied. The 4 starts vs 5 is just due to the online glitche that multiple people assured me they are working on. More
Not the dealership it once was. Only interested in working w/selected customers only & turn their nose up to you. BYE FELICIA Treat people better working w/selected customers only & turn their nose up to you. BYE FELICIA Treat people better More
CHECK YOUR LUG NUTS if you let them touch your tires. After spending the extra money for a certified pre-owned truck, I received free oil change & tire rotation. I brought my truck to Lannan to due the " After spending the extra money for a certified pre-owned truck, I received free oil change & tire rotation. I brought my truck to Lannan to due the "free" service, I found myself the next day in the breakdown lane on rt 495 tightening my wheels by hand because all 4 wheels were rattling & falling off. I had to replace all 4 damaged custom rims because Lannan didn't tighten my lug nuts. Giving them a chance to make things right, Steve Alesse, The General Manager told me he thinks "someone came to my house overnight and loosened the lug nuts" because his shop always tightens wheels. I explained to him that the truck is parked under surveillance cameras 24-7 and that is not possible. But with no attempt at customer satisfaction, concern of safety, and long story short, It cost me $$$ thousands of dollars for my "Free" oil change. More
I used to love bringing my truck to Lannan until this morning when I was blamed for showing up with my truck for an appointment in a snow storm by the service manager and was told I have no common sense morning when I was blamed for showing up with my truck for an appointment in a snow storm by the service manager and was told I have no common sense which I had called before. No info on phone recording saying they would be opening later and no call to cancel my appointmen. Typical for companies though blame the customer when it’s their own incompetence and stupidity. More