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Nucar Chevrolet of Lowell

Lowell, MA

4.7
988 Reviews
Welcome to Nucar Chevrolet of Lowell, your local MA Chevy Dealership! We are your preferred Chevrolet dealer near Boston, Lowell, Lawrence, Tewksbury, Billerica and Nashua, NH. At Nucar Chevrolet of Lowell, we won’t give you the same old dealership experience. We do things the Nucar Way! We are ideally located near Routes 495, 93, and 3. At Nucar Chevrolet we really care, and we want you to get the best value on your new certified pre-owned or used vehicle. We want to make sure you have an enjoyable, stress-free time. When you visit our dealership you will be greeted with an expert team that can give you all the necessary information you need to make an informed decision. We want to make sure we exceed your expectations from test-drive to delivery.
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831 Rogers St

Lowell, MA

01852

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Showing 988 reviews

January 15, 2024

Knowledgeable and easy to communicate with. Friendly. The repair was performed without any further issues. More

by Annabanana
Recommend Dealer
Yes
Employees Worked With
Ashley and peter
Jan 18, 2024 -

Nucar Chevrolet of Lowell responded

Anna, thank you for taking the time to leave us a review and for giving us feedback. I'm glad that our service team was able to repair your car to your standards. - Steve Alesse, General Manager

January 15, 2024

Charged for items that broke from last visit and didn't test drive to ensure alignment was ok. Said computer said it's fine but it pulls to the right. More

by ANDYS6
Recommend Dealer
No
Jan 24, 2024 -

Nucar Chevrolet of Lowell responded

I’d like to thank you for sharing details of your recent experience at our service center, Andy. Above and beyond customer service is what we strive for daily with our customers. Please contact me at your earliest convenience so I can discuss your experience and learn more. I look forward to hearing from you. - Steve Alesse, General Manager

January 12, 2024

Very helpful and nice when it comes to buying a car it was my first time and great experience. Pedro helped me a lot More

by Jessmac13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pedro Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2024 -

Nucar Chevrolet of Lowell responded

Congratulations on your new vehicle, Jess. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Pedro was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. - Steve Alesse, General Manager

December 21, 2023

I am still working with them to correct a tire pressure sensor that had been changed out already. The work done to the truck during the safety check was never provided ? And the communication wasn't the gr More

by BARRYG74
Recommend Dealer
Yes
Employees Worked With
Pedro, lisa . I am still working with them to correct a tire pressure sensor that had been changed out already. The work done to the truck during the safety check was never provided
Dec 22, 2023 -

Nucar Chevrolet of Lowell responded

Barry, thank you for sharing your experience. Your feedback will be reviewed with our team. Please do not hesitate to reach out to me to discuss your experience further. - Steve Alesse, General Manager

December 21, 2023

I liked the salesperson very much but I didn't like the way the financing was handled More

by ROBINC626
Recommend Dealer
Yes
Employees Worked With
I think his name was Chris but not sure
Dec 23, 2023 -

Nucar Chevrolet of Lowell responded

I appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that we can learn more about your visit. I hope to talk with you soon. - Steve Alesse, General Manager

December 20, 2023

Great to work with Responsive polite and professional Called me when the work was done More

by JUNLIU027
Recommend Dealer
Yes
Employees Worked With
Chris
Dec 22, 2023 -

Nucar Chevrolet of Lowell responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I am glad that our team made such a great impression on you. - Steve Alesse, General Manager

December 20, 2023

Very pleasant and kind and easy to deal with That's it That's all I have More

by DAVEFRECK
Recommend Dealer
Yes
Dec 21, 2023 -

Nucar Chevrolet of Lowell responded

At Nucar Lannan Chevrolet of Lowell, our number one goal is customer satisfaction. I train our staff to go the extra mile and give the customer a positive experience. I am very pleased you enjoyed your recent visit and I hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! - Steve Alesse, General Manager

December 20, 2023

I saw the car online, I left a message and the sales manager got right back to me to make an appointment to see and test drive the car( 2020 Impala Premier) it went well. I didn't get what I expected fo More

by ZEPPE1964
Recommend Dealer
Yes
Employees Worked With
Blake Nunn
Dec 23, 2023 -

Nucar Chevrolet of Lowell responded

I am glad to hear that your visit was an overall positive one. Please contact us if you would like to further discuss the less satisfying aspects of your experience, so we may continue to grow as a dealership and provide excellent customer service. - Steve Alesse, General Manager

December 20, 2023

I left my truck to check the transmission on December 11, 23 and the engine oil was changed which had been changed on 11/22/23 I have to pay for it again as I needed this work it would have been done 20 days More

by Neto81thepainter
Recommend Dealer
No
Dec 22, 2023 -

Nucar Chevrolet of Lowell responded

I'm sorry to hear about your negative experience. I'd appreciate the opportunity to discuss it further. Please contact me at your earliest convenience. I look forward to hearing from you. - Steve Alesse, General Manager

Dec 24, 2023 -

Neto81thepainter responded

Hi I’m not happy about that

December 19, 2023

Everyone was very kind and helpful. Dealership was clean and seemed very organized. Just about all questions were answered More

by RHAUSLINGER
Recommend Dealer
Yes
Employees Worked With
Blake Nunn
Dec 20, 2023 -

Nucar Chevrolet of Lowell responded

I am elated to hear about your positive experience! Our team works very hard to put customers first. I look forward to helping you again in the future! - Steve Alesse, General Manager

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