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Nucar Chevrolet of Lowell

Lowell, MA

Overview
Employees
Reviews
Vehicles
4.7
987 Reviews
Welcome to Nucar Chevrolet of Lowell, your local MA Chevy Dealership! We are your preferred Chevrolet dealer near Boston, Lowell, Lawrence, Tewksbury, Billerica and Nashua, NH. At Nucar Chevrolet of Lowell, we won’t give you the same old dealership experience. We do things the Nucar Way! We are ideally located near Routes 495, 93, and 3. At Nucar Chevrolet we really care, and we want you to get the best value on your new certified pre-owned or used vehicle. We want to make sure you have an enjoyable, stress-free time. When you visit our dealership you will be greeted with an expert team that can give you all the necessary information you need to make an informed decision. We want to make sure we exceed your expectations from test-drive to delivery.
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831 Rogers St

Lowell, MA

01852

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Showing 987 reviews

May 04, 2024

Great service and nice atmosphere , very helpful staff , costumer services on point , Jon was very helpful More

by PAISAMAN21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon
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May 07, 2024 -

Nucar Chevrolet of Lowell responded

Wow, your kind words took my breath away! I am so glad your recent visit was such a success, and I hope you won’t hesitate to reach out again in the future. - Steve Alesse, General Manager

May 04, 2024

Excellent service with fantastic communication, prompt and detailed updates, and payment for services rendered was made very and convenient More

by SBugs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kieth Wade
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May 07, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for your outstanding rating about our service department. I appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! - Steve Alesse, General Manager

May 02, 2024

Pedro is an exceptional employee who went above and beyond to make sure the purchase of my new car went flawlessly. More

by Tgremila
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Alesse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 04, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know Pedro went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! - Steve Alesse, General Manager

May 02, 2024

I liked the fact that they were able to show me a picture of the mail in my tire in video and followed up showing me the nail explaining I didn’t need a new tire after all. Saving me over $200. The service h More

by Lauri Bell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know the name
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May 04, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for putting your trust in Nucar Lannan Chevrolet of Lowell, Lauri! We pride ourselves in our service department’s ability to provide world-class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. - Steve Alesse, General Manager

May 01, 2024

I take my 6 vehicles here all the time for all my oil changes and my repairs the service department is very courteous and professional all the time can’t ask for better treatment More

by 1GEORGEREGAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa the service coordinator
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May 04, 2024 -

Nucar Chevrolet of Lowell responded

George, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. - Steve Alesse, General Manager

May 01, 2024

I bought my car at Nucar Chevrolet of Lowell over a year ago. Recently it started leaking water inside and when I took it to a GMC dealership they wanted to charge me $600 to diagnose it. Nucar went above a More

by AORDILE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 04, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for the positive review, and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. - Steve Alesse, General Manager

April 30, 2024

Great overall service on my vehicle but lack of communication from service advisor which was pretty disappointing. More

by Jacob Boucher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan
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May 03, 2024 -

Nucar Chevrolet of Lowell responded

Jacob - we appreciate the feedback. Good communication with our customers is a fundamental priority for us, and I apologize that our processes broke down in this case. I assure you that we will work to improve. Our Service Team does a great job overall, and I'm glad they were able to ultimately take care of you. Please feel free to contact me directly to discuss in more detail, as this information is very useful in implementing positive changes. - Steve Alesse, General Manager

April 30, 2024

Very efficient We were in and out in a timely manner. will be back no problem More

by frankjason1
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Blaine Marren
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024 -

Nucar Chevrolet of Lowell responded

Frank, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. - Steve Alesse, General Manager

April 20, 2024

Awsome to deal with . Aaaaaaaaaaaaaaaaaaaaabbbbbbbbbbb. Ccccc ddddd eeeee fffff gggh hhhh iiii jjj kkkk lllll More

by DEMAC35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Scenna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blaine Marren
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2024 -

Nucar Chevrolet of Lowell responded

Thank you so much for the 5-star feedback! It was a pleasure working with you and I hope to see you in again soon. - Steve Alesse, General Manager

April 19, 2024

A+ across the board! !! Collision center is great! Staff is friendly. Communicative. Knowledgeable. Will return!! More

by ashb978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sophia
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Apr 22, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. - Steve Alesse, General Manager

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