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Nucar Chevrolet of Lowell

Lowell, MA

Overview
Employees
Reviews
Vehicles
4.7
987 Reviews
Welcome to Nucar Chevrolet of Lowell, your local MA Chevy Dealership! We are your preferred Chevrolet dealer near Boston, Lowell, Lawrence, Tewksbury, Billerica and Nashua, NH. At Nucar Chevrolet of Lowell, we won’t give you the same old dealership experience. We do things the Nucar Way! We are ideally located near Routes 495, 93, and 3. At Nucar Chevrolet we really care, and we want you to get the best value on your new certified pre-owned or used vehicle. We want to make sure you have an enjoyable, stress-free time. When you visit our dealership you will be greeted with an expert team that can give you all the necessary information you need to make an informed decision. We want to make sure we exceed your expectations from test-drive to delivery.
Contact Dealership

831 Rogers St

Lowell, MA

01852

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Showing 987 reviews

May 07, 2024

I was charged $916 to change a starter. I feel $500 for labor was too much. They didn’t even wash my truck. No value here. More

by CAPTAINJFT9958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim or James
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May 09, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for your feedback. We consistently audit our pricing to ensure we offer competitively priced services at all times. We are happy to review the necessary process to repair your vehicle with you. Please feel free to contact us so we can rectify any misunderstanding. We appreciate your business and look forward to speaking with you soon - Steve Alesse, General Manager

May 07, 2024

My first appointment was booked for my recall to be fixed and after an hour and a half of waiting, I was told that the job was not completed because Nucar did not have the part in stock. I booked another app More

by adadagou
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No idea.
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May 10, 2024 -

Nucar Chevrolet of Lowell responded

Thank you, Adel, for sharing your experience with us. I am disappointed to hear about the issues you encountered with your recall service and the windshield wiper's alignment. We strive to provide top-notch service consistently, and we regret that we fell short during your visit. Please reach out to us directly so we can address these concerns and ensure your complete satisfaction. We are committed to resolving this matter promptly and upholding our high service standards. Thank you for bringing this to our attention. - Steve Alesse, General Manager

May 07, 2024

The dealership was good, but way too many surveys and ratings after purchase. This is the fifth or sixth requested rating More

by CHRISGUGLIOTTI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian
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May 10, 2024 -

Nucar Chevrolet of Lowell responded

Thank you, Chris, for sharing your feedback with us. I appreciate your support of Nucar Chevrolet of Lowell. I understand your concern about the number of surveys and ratings requested. We're aware that it can be a bit much at times and we're working on a way to streamline this process. Thanks again for choosing us! - Steve Alesse, General Manager

May 06, 2024

Nucar Chevrolet of Lowell made car shopping so easy. They were patient, kind, accommodating and extremely helpful. More

by JYBAKER99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 09, 2024 -

Nucar Chevrolet of Lowell responded

Thank you so much for your glowing review! I'm delighted to hear that you had a positive experience with us. Your kind words mean a lot to our team, and I can't wait to welcome you back soon. - Anthony Scenna, Lead Sales Manager

May 05, 2024

Jim O. has always taken great care of my trucks even the ones that are not chevy More

by BWAYJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blaine Marren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim O'Brien
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May 08, 2024 -

Nucar Chevrolet of Lowell responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. - Steve Alesse, General Manager

May 05, 2024

Good service and customer support. Problems resolved successfully. Call back from rep could have been better, but overall good service. More

by juliesan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan
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May 09, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for taking the time to provide this feedback, Julie. We strive to provide exceptional customer service to our customers, and are always trying to find ways to improve. Please feel free to reach out to me directly to discuss in more detail. Thanks again! - Steve Alesse, General Manager

May 05, 2024

I needed a same day appt. , and was quickly accommodated. Keith was a great service person. More

by WARFORDSUZAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike "Marty" Martyniak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith
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May 08, 2024 -

Nucar Chevrolet of Lowell responded

Suzan, thank you for taking the time to share your feedback. Each employee is a valued member of the Nucar Lannan Chevrolet of Lowell team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! - Steve Alesse, General Manager

May 05, 2024

Great service, friendly staff, really went out of the way to make sure I got the car I was after. More

by ALEXRUTLEDGE44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike "Marty" Martyniak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blaine Marren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 08, 2024 -

Nucar Chevrolet of Lowell responded

Thank you so much for taking time out of your day to share your experience with everyone, Alex. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. - Steve Alesse, General Manager

May 05, 2024

Great dealership! !! Friendly staff!! Would definitely buy all my cars from this dealership. Great buying experience. More

by PMORSE1045
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Alesse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Scenna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike "Marty" Martyniak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Stempien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Nunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamal Antongeorgee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blaine Marren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 08, 2024 -

Nucar Chevrolet of Lowell responded

It is wonderful to hear that our team was able to provide you with a great buying experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. - Anthony Scenna, Lead Sales Manager

May 04, 2024

From sales to service everyone is super friendly and professional! I will continue to buy vehicles and tell everyone looking to buy to go here ! More

by LHAYDEN319
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Alesse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Stempien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blaine Marren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 07, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for the feedback! I am happy to hear about your positive experience at Nucar Lannan Chevrolet of Lowell, and I am grateful you chose us for your automotive needs. I look forward to working with you again in the future! - Anthony Scenna, Lead Sales Manager

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