Nucar Chevrolet of Lowell
Lowell, MA
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Pedro was very professional and a joy to deal with reason we keep coming back. we keep coming back. More
They were informative, friendly and helpful in all aspects of making my new car purchase. aspects of making my new car purchase. More
Bryan took great care of me in the service department. Very personable and knowledgeable. When I ended up having a work emergency during service he was able to get my car out and out-process me FAST so I Very personable and knowledgeable. When I ended up having a work emergency during service he was able to get my car out and out-process me FAST so I could deal with it. Everyone in the service center helped out. This is why I choose to go to Nucar Chevy in Lowell. More
The repair on my truck took 4 days longer than they told me. It was a fairly simple exhaust pipe repair. I understand things come up, maybe they had to order a part they thought they had. But they didn’t ca me. It was a fairly simple exhaust pipe repair. I understand things come up, maybe they had to order a part they thought they had. But they didn’t call me once, didn’t respond to my messages. It took 3-4 phone calls from me on the 3rd day (business days that is, they had it all weekend as well) for someone to finally tell me a new projected date. I asked that they call me to give me a better idea of a time when that date came. They didn’t. I had a week off of work, and was planning on getting things done. My truck was supposed to be finished on Friday, the prior week. It got pushed to Monday. Monday I heard nothing. On Tuesday, after several attempts to get a hold of someone, they told me Wednesday. On Wednesday, after I called them in the afternoon, the truck was ready by 4 pm. Ruined my week. No apologies, no discount on the insane labor rate they charge. This was not my first bad experience there. It will be my last. More
I am a returning customer of this dealership and I am pleased with their courtesy, friendliness and willingness to help. I’ve found everyone I met was always available for a quick question. pleased with their courtesy, friendliness and willingness to help. I’ve found everyone I met was always available for a quick question. More
Very professional dealership. I was immediately approached and taken care of. They made sure to ask if anything additional was needed. The wait time was very short. I couldn’t hav I was immediately approached and taken care of. They made sure to ask if anything additional was needed. The wait time was very short. I couldn’t have been happier with the overall experience. More
Jamal was very responsive and competent. I did not experience any pressure tactics that plague customers at some dealerships I did not experience any pressure tactics that plague customers at some dealerships More
Very easy to deal with. Seemless process. Friendly staff. Took care of everything I needed Seemless process. Friendly staff. Took care of everything I needed More