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Nucar Chevrolet of New Castle - Service Center

New Castle, DE

4.2
81 Reviews
Call Service Center (877) 763-0903

81 Reviews of Nucar Chevrolet of New Castle - Service Center

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April 04, 2025

Dealership is always very clean, and you are always greeted by someone. Damon ALWAYS goes above and beyond, Super knowledgeable, helpful, very courteous. More

by Catherine Anthony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAMON
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Apr 04, 2025 -

Nucar Chevrolet of New Castle responded

Thank you for the kind words! We're glad you enjoy the welcoming atmosphere, and we’re lucky to have Damon on the team—he’ll appreciate the shoutout!

April 04, 2025

First time visitor and enjoyed the experience. Service department was very responsive and knowledgable. Service provided was done correctly. More

by mrcdrved
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John, Devin, melissa
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April 01, 2025

Everyone there were very nice and helpful. i felt I waited long for just a oil change More

by Kraussnewcastle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Shirley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 02, 2025 -

Nucar Chevrolet of New Castle responded

Thanks for the 5-star review! We're glad you found the team nice and helpful. We appreciate your patience and will work on making wait times shorter in the future!

March 31, 2025

Always do a good job very nice people keep you posted. Call you when it’s done the best shop that I Went to. More

by richardaredden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Body shop
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Apr 01, 2025 -

Nucar Chevrolet of New Castle responded

Thank you for the great review! We're happy to hear you had a positive experience and that our team kept you informed throughout. We truly appreciate your kind words!

March 31, 2025

Excellent service, very clean and very helpful. Kept me informed throughout the entire process. Great job More

by RCHOULTZE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2025 -

Nucar Chevrolet of New Castle responded

Thank you for the great review! We're glad you had an excellent experience and felt well-informed throughout. We appreciate your kind words!

March 30, 2025

The staff were very friendly and service was fast. Very helpful with repair that I need to get done. More

by SGTPK3981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracy Gell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Spangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy McLeod
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Hudson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Odongkara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Cochran
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 31, 2025 -

Nucar Chevrolet of New Castle responded

Thank you for this kind review. We all appreciate the opportunity to serve you. We're thrilled our team was very friendly, fast and helpful with the repair you needed done. We hope to serve any additional needs you may have in the future. Happy motoring!

March 29, 2025

Nice service by everyone involved. Quiet and relaxing waiting area. Thank you for great care with my vehicle. More

by cptjack70
Recommend Dealer
Yes
Employees Worked With
Damon
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Apr 01, 2025 -

Nucar Chevrolet of New Castle responded

Thank you for the kind words! We're glad you enjoyed the service and our comfortable waiting area. We appreciate you trusting us with your vehicle!

March 29, 2025

Excellent service with a courteous staff and service work done in a timely matter And very informative More

by emerwe5783
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Apr 01, 2025 -

Nucar Chevrolet of New Castle responded

Thank you for the excellent review! We're glad our team provided timely, informative service and made you feel welcome. We appreciate your visit!

March 29, 2025

Very pleased with the service team that does good work at a good price in a prompt manner. More

by bryheis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damon
Report | Print
Apr 01, 2025 -

Nucar Chevrolet of New Castle responded

Thank you so much for the 5-star review!

March 28, 2025

The service department at NuCar Mazda is the best around! Knowing that I can depend on Manager John Stidham and his team to keep my car operating safely keeps me going back to NuCar, where I am always treat More

by MERLE.CIESIELSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Stidham is still the best. I have never had a problem with any of the employees at NuCar.
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Mar 28, 2025 -

Nucar Chevrolet of New Castle responded

Thank you for the kind words! We're so glad to hear that John Stidham and the team continue to earn your trust. Your loyalty means a lot to us, and we're always here to keep you safely on the road!

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