Novak Motors TX
Bedford, TX
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Very helpful and polite. Worked with my schedule and being out of town. Very friendly and knowledgeable employees. Helped me get everything completed prior to driving out the Worked with my schedule and being out of town. Very friendly and knowledgeable employees. Helped me get everything completed prior to driving out there. RECOMMENDED!!! More
Julio and Renee were Great I got a phone call from Julio after submitting an online application. Not only did he help me get into a nice car, himself and Renee were able to work I got a phone call from Julio after submitting an online application. Not only did he help me get into a nice car, himself and Renee were able to work with all of my credit issues (bankruptcy) and get me a pretty good interest rate as well. I would recommend Julio to anybody looking for a nice vehicle. We did almost all of the leg work over the phone and via email so once i got to the dealership all that was left to do was sign a few papers and drive off the lot. Great dealership, better people. More
Best buying experience ever! I was ready to buy a luxury car but had been puttinv it off because I hate dealing with all the back and forth negotiations I’ve encountered before. I I was ready to buy a luxury car but had been puttinv it off because I hate dealing with all the back and forth negotiations I’ve encountered before. I finally decided to make a move and contacted Novak motors. julio helped me out and I’ve got to say it was the fastest easiest car buying experience I’ve ever had. I went in and Julio had the car waiting for me to test drive. I was there for 1 1/3 hours total. In and out, no hassle and I got exactly what I wanted. Julio’s the best, highly recommended. And Rene was amazing with the financial piece. More
Best experience ever!! Buying a car is exciting but dealing with financing and paperwork is always a drag. Rene was so incredibly helpful, it made my experience quick and pa Buying a car is exciting but dealing with financing and paperwork is always a drag. Rene was so incredibly helpful, it made my experience quick and painless. Now I wish I would have come to Novak sooner! Love love love my new Jeep! Thank you Rene. More
Rene is the Best Rene is a great guy to work with. In all of my car buying experiences, there is no one I am happier to have worked with. Rene is a great guy to work with. In all of my car buying experiences, there is no one I am happier to have worked with. More
Lie and rude Bout a 2015 Jeep July of 2018. I was lied to by the finance ofcr who said I would have to buy the extended warranty in order to get the low interest Bout a 2015 Jeep July of 2018. I was lied to by the finance ofcr who said I would have to buy the extended warranty in order to get the low interest he stated the loan company required it. I told him it sounded wrong because I knew it was an option but he insisted, so I bought it that I had to to get the low rate. He said I could cancel in 90 days and get service contract money back in full. I waited for the loan papers from loan company contacted them and they said no service contract was required that it was the dealer trying to up the price. I called and spoke to several employees and finally met with the (new loan ofcr) and told him I was very upset with the dishonesty. The Mgr (can remember him name) stated he was sorry for the wrong information and that the employee was no longer employed there. I cancelled the contract and was told it would be sent to the insurance for refund. I called and spoke to the new loan ofcr who stated it was cancelled on Oct 11 and still waiting. still no refund. I was told by the new loan ofcr it would take 45-60 days and it would be prorated when I was told I had 90 days. But he was so rude and hung up on me. Never again. I will say that the MGR did help with an issue with the Jeep we had. Bad battery was replaced. More
Rene is the best I’ve encountered from a dealership I purchased a Volvo back in 2012 from Novak easy experience the guys were all kind and bought an extended warranty from them. I reached out to Rene to I purchased a Volvo back in 2012 from Novak easy experience the guys were all kind and bought an extended warranty from them. I reached out to Rene to help me cancel it and usually you would think one wouldn’t want to be very proactive because this process isn’t making them any money. Wrong - Rene was super responsive called me right back and got the paperwork done that same day. He is incredible! I wish everyone in the service industry was this kind and responsive. He also follows up and communicates which is hard to find. Great dealership with lovely selection of gently used vehicles that come directly off leases. More
Best Customer Service Rene was very knowledgeable about the Jeep I purchased. He was patient with me as we found the right Jeep! He is not high pressure sales. He took his Rene was very knowledgeable about the Jeep I purchased. He was patient with me as we found the right Jeep! He is not high pressure sales. He took his time and found exactly what I needed. Thank you Rene for your help!!!! Mike Withrow More
Best Cars Salesman EVER!!!! Honest, Trustworthy, and knowledgeable. And, on top of all that i got a smoken deal on my Jeep! Highly recomended, Go see Rene and the folks at Novak Honest, Trustworthy, and knowledgeable. And, on top of all that i got a smoken deal on my Jeep! Highly recomended, Go see Rene and the folks at Novak they'll do you right!! More
Quick and easy The truck was in top condition and they have wonderful deals that were THOUSANDS of dollars cheaper than everywhere else all thanks to them selling ol The truck was in top condition and they have wonderful deals that were THOUSANDS of dollars cheaper than everywhere else all thanks to them selling old rental cars/trucks More