Novak Motors TX
Bedford, TX
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 323 reviews
David was my Salesman and Michael Finance Manager. Both very efficient and pleasant. In the door and out within 3 hours. It was a pleasure to do business with you All! Both very efficient and pleasant. In the door and out within 3 hours. It was a pleasure to do business with you All! More
The whole process was awesome and fast no back and forth games!! To the point and out the door!! games!! To the point and out the door!! More
Easiest, quickest, most efficient purchase of a vehicle I have ever been involved with. Found the RAM Laramie on their web site and was fortunate to Have Bailey Crego as my "go to" person. After the deal w have ever been involved with. Found the RAM Laramie on their web site and was fortunate to Have Bailey Crego as my "go to" person. After the deal was done, I flew in to DFW and Bailey personally delivered the truck to the airport. We went over the truck and it actually exceeded my expectations. I can only give Bailey 5 STARS because I do not see a 10 STAR selection. Thanks again! Danny F. More
The experience was seamless & we are happy with our purchase. The only thing we didn't care for was there was no negotiation. Having said that, we know we got a good deal both on our trade-in & the pri purchase. The only thing we didn't care for was there was no negotiation. Having said that, we know we got a good deal both on our trade-in & the price of our purchase. More
I am left with a positive experience of a quality customer service that I have benefited from Charlie. From the day Charlie received an email from me in which I showed an interest in a Jeep, he immed customer service that I have benefited from Charlie. From the day Charlie received an email from me in which I showed an interest in a Jeep, he immediately reached out back to me to jumpstart the process. He was helpful all the way, by advising and answering all my questions with details, which made my decision-making process easier to purchase the car. I would gladly refer Charlie to anyone who is planning to purchase a car at Novak Motors TX, because not only did I get a good deal on the Jeep I got, but also because I had a good human experience. Good job Charlie! More
No nonsense purchase. Went to look and compare a few Jeeps we saw at a few dealers online and this place has there act together. Bailey was very easy to work with no Went to look and compare a few Jeeps we saw at a few dealers online and this place has there act together. Bailey was very easy to work with no high pressure sales that you would expect at typical used car dealers and was very informative and upfront with what could be done. He seemed to listen to what we needed and gave us a few suggestions. Love the fact that the Jeep mods are done professionally and backed for 3 years. Michael in finance was helpful in all things Jeep and of course with closing the deal. Really enjoyed talking with him which is a first when dealing with finance folks at dealerships! lol Wasn't going to get the warranty but I read the reviews of the company they use and it looked much better than the one I had with my own credit union. The fact that they waive the $100 deductible if you bring it to them doesn't hurt either. If I had to pick anything to be critical on is that the vehicle came from NY and has the corrosion you'd expect dealing with salty roads there but that was not a deal breaker, just something to consider. All in all we are very pleased with the purchase and I feel like I hit the trifecta getting paired up with the folks we dealt with there at Novak. Even Jerry or Terry (can't remember his name) at the service department was genuine and helpful. I'd have no problems bringing any vehicle to him to get serviced. More
This dealership is the definition of fair and easy process. Such a top notch experience. process. Such a top notch experience. More
No nonsense, fair pricing with a warranty of follow-up repairs if needed. I’ve not purchased a pre-owned vehicle in decades. They made it quick and easy. It actually took more time to prep the paperwork t repairs if needed. I’ve not purchased a pre-owned vehicle in decades. They made it quick and easy. It actually took more time to prep the paperwork than buying the car. More
David was awesome. he was on top of everything and extremely knowledgeable. Highly recommend Novak and David he was on top of everything and extremely knowledgeable. Highly recommend Novak and David More
When I first went into the dealership I was surprised that the price was lower than what I saw online and the fact that they claimed they had no hidden fees. This dealership is the same as all the others that the price was lower than what I saw online and the fact that they claimed they had no hidden fees. This dealership is the same as all the others. I was trying to buy the truck a week later and they raised the price to what it was online saying that the market made it go up, but if I was to finance the truck with them then I could get that price. Total BS, I did the calculations of what they said was the discounted price and it came out to be even more than what the marked up price was. Also they pressure you to get warranty that comes out to around 4K more on top of purchase. Either way I got suckered and walked out of there with 3K of mystery fees I’ll be paying for. Be explanation and when I asked about it they gave me more conversation reverting techniques. Salesmen are very good but the financial people are shady people. DO NOT RECOMMEND. More