Novak Motors TX

Fantastic Buying Experience Have you ever asked for something at a store, expected good service, and then gotten little to no help and lots of runaround when all you want is to b Have you ever asked for something at a store, expected good service, and then gotten little to no help and lots of runaround when all you want is to buy that something? That is your typical auto dealer experience. However, that is NOT what I got with Novak Motors. I did my homework on the car I wanted, had pre-approved financing ready to go, then called to make sure that car was still available before I headed out. Imagine my surprise pulling into the lot to see that car already sitting out front, even more surprise when David met us at the door and then asked if I was ready for the test drive. No asking me to fill out paperwork or run a credit check first, just a copy of my license and then off we went. Then, not only was he excited to see my reaction to the car's performance, but even asked if I wanted to pop onto the freeway as part of the road test. Never have I had a dealer do this before! Once we got back, there was no time wasted in getting things done. We went straight to work filling things out, and David also asked permission to see if they could get a better interest rate than I had on my pre-approval. To my surprise, they were able to save me 0.5% on my loan! They also didn't try to hassle me with a bunch of upsells, and graciously accepted when I declined adding the extended factory warranty instead of being pushy about it. These people tripped none of my usual salesman red flags, and I must say that I am highly impressed with their no-nonsense, genuine approach. Could I have gotten my chosen make and model cheaper somewhere else? Honestly, yes, but likely not with the peace of mind that their excellent customer service and "Drive Forever" powertrain warranty gave me. All in all, I feel that the amount I paid was worth every penny, and nobody who has seen the car and heard my tale has disagreed in the least. From the time we first pulled up until I drove my new-to-me Subaru WRX off the lot probably took less than an hour in total. That is 2 hours quicker than my previous best buying experience with a known used auto-mall type dealer, and infinitely better than ANY experience I have ever had with ANY large brand-name car dealership. No haggling, no hassle, no back-and-forth games, just sell the customer what they want and send them down the road with a smile, and that's what Novak Motors did. We will be back when it's time for my wife to pick out her new ride, and I WILL be recommending this company to my friends and co-workers! More

By far the BEST car dealer in town! 4/6 was my wedding anniversary. My husband was able to surprise me with a used but new to me Jeep. I am beyond happy with the service that my husband 4/6 was my wedding anniversary. My husband was able to surprise me with a used but new to me Jeep. I am beyond happy with the service that my husband and I got from Novak Motors in Bedford, TX. We worked with Julio Echavarria and Rene Hernandez. They made everything run so smooth from the moment my husband walked in the door til the time I got there and drove my Jeep off the lot. I highly recommend Novak Motors as well as Julio and Rene for your car needs. More

Great service Great service. Everyone was very friendly & professional. Julio was a big help! We expected to be in there for hours & it was so quick! Highly recomme Great service. Everyone was very friendly & professional. Julio was a big help! We expected to be in there for hours & it was so quick! Highly recommend! I’m obsessed with my new Jeep! More

The best car buying experience I have ever had. My sales associate David Renfro was not pushy nor did he display any of the stereotyped qualities usually associated with a typical used car salesman. My sales associate David Renfro was not pushy nor did he display any of the stereotyped qualities usually associated with a typical used car salesman. He listened to what we wanted and patiently helped us find the right vehicles. David wanted to make sure we were happy right from the start. René Hernandez handled the financing and worked to get us a fair interest rate. He never tried to push any extra costs on us that were not necessary. I would recommend these guys to anyone and plan to go back for a Challenger as soon as possible. More

Great experience Novak motors was the best car dealership I've ever had! Great group of people and great vehicles! We will definitely come back for our next car. Novak motors was the best car dealership I've ever had! Great group of people and great vehicles! We will definitely come back for our next car. More

Best experience buying a vehicle!!! Novak had exactly what I was looking for in purchasing a vehicle and David and Rene made purchasing the car very easy. Our next car will definitely be Novak had exactly what I was looking for in purchasing a vehicle and David and Rene made purchasing the car very easy. Our next car will definitely be with Bedford Novak motors! More

Great experience I had a great experience buying a car from out of town. Anytime I had questions I could call or text Julio and he would answer immediately. If he didn I had a great experience buying a car from out of town. Anytime I had questions I could call or text Julio and he would answer immediately. If he didn’t know the answer to my question he would find out and get back with me ASAP. He made every as easy as it could be and took his time out to pick me up from the airport. Would highly recommend him to any customer. More

Excellent people and amazing customer service Great people and absolute great deal and happy I will recommend all my friends and next year we are getting our daughter a car from this place Great people and absolute great deal and happy I will recommend all my friends and next year we are getting our daughter a car from this place More

Purchase I bought a 2016 Wrangler Jeep from Novak. Great service and quick responses to queries! Both Sean and Rene were very friendly and helpful. A I bought a 2016 Wrangler Jeep from Novak. Great service and quick responses to queries! Both Sean and Rene were very friendly and helpful. A More

Could Not Have Been Better!! I can’t imagine a better car buying experience. From the second we drove on property, Mike Martinez took care of us. He was incredibly accommodating a I can’t imagine a better car buying experience. From the second we drove on property, Mike Martinez took care of us. He was incredibly accommodating and made sure that we were well educated on the car we were buying. He is by far the most responsive and least pushy salesman we have ever worked with in the car buying process. René Hernández helped with the paperwork and did an excellent job as well. We walked out thrilled with the car and with the service. From contact to close, Novak Motors could not have done better. More