Novak Motors NY
Farmingdale, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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What an amazing experience. I’ve been buying cars for over 20 years. This was, hands down, the easiest. I highly recommend buying from here. over 20 years. This was, hands down, the easiest. I highly recommend buying from here. More
Scott is the BEST!!!!! Would definitely recommend to friends and family and anyone reading this! MOST EXCELLENT car buying experienced ever from searching the Internet to walking into Novak Motors, trul friends and family and anyone reading this! MOST EXCELLENT car buying experienced ever from searching the Internet to walking into Novak Motors, truly was smooth sailing! More
Great experience! Scott Misino was professional, direct and very knowledgable. Would highly recommend speaking with him if you are in the market for a car. and very knowledgable. Would highly recommend speaking with him if you are in the market for a car. More
BUYER BEWARE!!!In May 2016, I purchased a Chrysler 300 BUYER BEWARE!!! In May 2016, I purchased a Chrysler 300 from Frank at Novak Motors. At the time they were located in Hauppauge, NY and Amy was thei BUYER BEWARE!!! In May 2016, I purchased a Chrysler 300 from Frank at Novak Motors. At the time they were located in Hauppauge, NY and Amy was their Director of Finance. Customer Service was outstanding and I have shared that experience with numerous friends/co-workers over the years who were looking to buy a vehicle. Fast forward May 2021, I went to Novak to purchase a vehicle for my wife and decided on a Nissan Rogue. I completed my credit application and informed my salesperson, Gabe that I wanted to finance the vehicle through my credit union, Ocean Financial. He assured me that would not be a problem. He stated once my credit report came back and I sit with the Finance Manager, all those decisions will be made. When I came back for my appointment, the finance manager informed me my loan had already been placed with BB&T Bank because my credit union's rates were too high. When I questioned why the rate was higher, he told me it was based on my credit report and that this bank was lowest at 5.32% for 72 months. At this point I figured I was already set on the vehicle and just signed off. Upon delivery of the vehicle there were several scratches that were supposed to have been fixed and there was only 1 Key Fob with the vehicle. When I asked for the 2nd key, Gabe told me his manager said I would have to purchase it at $150.00 because the car only came with 1 key. I asked to speak with the manager who arrived with an attitude. At this point I told him I didn't like the way I was being treated and asked to cancel the deal (financing, scratches, key fob and overall attitude of the manager). He agreed... However, while I was waiting, Gabe arrived back with the 2nd Key Fob that was mysteriously found in the back and they agreed to fix the scratches. The manager then informed me they were no longer affiliated with Ocean Financial and therefore had no choice but to use BB&T Bank. I agreed to take the deal as my wife had her heart set on the vehicle. *The next business day I contacted my credit union who stated my credit was fine and my interest rate would have been 3.10% for 78 months. They also confirmed Ocean Financial is still affiliated with Grove Car/Novak Motors. I am in the process of refinancing but obviously the business was steered to BB&T for some reason??? Apparently, Novak's management has shifted their emphasis from customer service to just making an extra buck! More
Excellent experience. Scott Misino was professional and friendly. He 3xplained the process perfectly and it went just like he said. Smoothest experience I ever had buying a car. Will absolutely recommend. friendly. He 3xplained the process perfectly and it went just like he said. Smoothest experience I ever had buying a car. Will absolutely recommend. More
This is my second time purchasing a vehicle from Novack . My salesman Scott was professional, great communication and a pleasure to deal with . Highly recommended. My salesman Scott was professional, great communication and a pleasure to deal with . Highly recommended. More
Ask for Greg! Their cars are in excellent condition with low mileage and they don’t BS you! Ask for Greg Hampton he’s the best! low mileage and they don’t BS you! Ask for Greg Hampton he’s the best! More
Jeep Wrangler sales are a dime a dozen, so it comes down to professionalism, communication and how the dealership conducts itself. This is why I chose Novak Motors and Scott to be my contact. Scott promptly to professionalism, communication and how the dealership conducts itself. This is why I chose Novak Motors and Scott to be my contact. Scott promptly answered my online inquiry, gave me a thorough explanation about the dealership itself and how they go about bringing in their inventory of very elite vehicles that are in beautiful shape. I drove over an hour to Novak because of this. The dealership is beautiful and the cars were pristine. Finance was very professional and nobody pushed me to do anything. It was one of the best car buying experiences I’ve had. More
Excellent dealership no BS would recommend to all shop here first love my jeep!!!!! Scott Misino is on point quality inventory sign and drive easy peasy here first love my jeep!!!!! Scott Misino is on point quality inventory sign and drive easy peasy More
Honest and upfront about all details. Scott was very helpful with the whole transaction. I have bought many cars but this was the best car buying experience. helpful with the whole transaction. I have bought many cars but this was the best car buying experience. More