Novak Motors NY

I cannot say enough good things about Novak Motors and Scott, the salesman that help me twice purchase a car from Novak. My first car was a 2017 that I purchased in 2020. The mileage was adding up so I Scott, the salesman that help me twice purchase a car from Novak. My first car was a 2017 that I purchased in 2020. The mileage was adding up so I knew it was time to trade-in. I didn't bother to look anywhere but online inventory for Novak and I clicked on a SVU I was interested in and made an appointment with Scott to go in personally. The attendance and knowledge received from Scott was amazing. He is amazing and very helpful along with the team he works with. Within minutes of Scott showing me the car and explaining the features, I knew I wanted the car and we then worked on trade-in and financing. A wonderful experience. Scott asked the questions he needed to help decide on the right car for me. The saddest part of the day was that my boyfriend had just purchased a car from a new car dealership because he was unsure of my advice to go to Novak. Well, after he saw the showroom and looked at the vehicles they had, he was extremely mad at himself that he didn't listen to me when I suggested he go to Novak and trade in his car. And the best part - I drove away with a 2024 used car with barely any mileage that day. It was more new than used. As you can read - I truly can't say enough good things about Novak. More

Amazing personnel assistance and quality inventorying to choose from. Nocack went above and beyond to find us the van we wanted? choose from. Nocack went above and beyond to find us the van we wanted? More

4th purchase of a vehicle from Novak, GOOD CUSTOMER. This car had one 1 key, they made me buy second key for 300.00, Customer service for loyalty was ignored. They offered me a ridiculously low trade in This car had one 1 key, they made me buy second key for 300.00, Customer service for loyalty was ignored. They offered me a ridiculously low trade in value, it was insulting, I sold it privately for DOUBLE there offer. Shame on management. Gabe tried his best or at least expressed that he did, who knows. Long story short, for 300.00 they lost a great customer who referred 7 sales made buy Novak. The bottom line, the stories you here about you are just a number is absolutely true! More

This transaction was a breeeze! Quick and easy! Scott and the entire team made buying a used car painless! I highly recommend Scott and Novack Motors. Quick and easy! Scott and the entire team made buying a used car painless! I highly recommend Scott and Novack Motors. More

Five stars is not enough for Scott and Novak Motors. The facility is pristine and beautifully laid out. Scott is an amazing human being who made a stressful and intimidating process easier to handle. He The facility is pristine and beautifully laid out. Scott is an amazing human being who made a stressful and intimidating process easier to handle. He is the only dealer I dealt with who made me feel comfortable and confident in what I was doing. I had never car shopped before, and Scott was so great in being so up front, laid everything out in front of me and gave me a very accurate ballpark of what I could expect. He is knowledgeable, kind, patient, personable, and treated my girlfriend and I with dignity and spoke to us like we were people. I will forever be grateful for the kindness Scott showed me, and his work in making buying a car a smooth, easier, and less intimidating process. I have already been recommending Scott to anyone and everyone I know, and plan on making Novak my go-to for car shopping. Thank you so much again, Scott! More

I had a great experience with Scott at Novak. Scott was very helpful when I needed him and backed off when I didn't. I enjoyed the low pressure approach. The cars at Novak were very well kept. Scott was very helpful when I needed him and backed off when I didn't. I enjoyed the low pressure approach. The cars at Novak were very well kept. It felt like I was new car shopping instead of shopping for a used car. More

Spacious indoor dealership with used vehicles all in great condition. The people that work there are very nice and will answer any questions. We worked with Scott and he got us out of there with a new c great condition. The people that work there are very nice and will answer any questions. We worked with Scott and he got us out of there with a new car very pleased with my purchased will likely come back for another car More

Great experience. Non hassle smooth transaction. Scott was a pleasure to work with and would definitely recommend. Non hassle smooth transaction. Scott was a pleasure to work with and would definitely recommend. More

Scott was excellent. Helpful, courteous, fun, and really looked for what we wanted. Novak is great beautiful with a lot of great cars. No hassle. Really easy to deal with Helpful, courteous, fun, and really looked for what we wanted. Novak is great beautiful with a lot of great cars. No hassle. Really easy to deal with. Great experience. Would recommend to anyone. More

First time buyer here and was grateful to get that opportunity with Novak Motors! Gabe, the salesperson who helped me with the purchase of my car walked through everything step by step and broke down opportunity with Novak Motors! Gabe, the salesperson who helped me with the purchase of my car walked through everything step by step and broke down the things I didn’t understand to make me feel more comfortable and at ease. 10/10 will definitely purchase a car here again in the future. More