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Novak Motors NY

Farmingdale, NY

4.9
872 Reviews
Visit our INDOOR SHOWROOM for the most customer-friendly car buying experience you will ever encounter. Our Inventory consists of ONE OWNER/OFF LEASE/LOW MILEAGE/CLEAN CARFAX SEDANS, SUV'S AND TRUCKS priced BELOW MARKET. Ask about our LIFETIME POWERTRAIN WARRANTY and 7-DAY EXCHANGE PROGRAM! Our 70,000 square foot indoor showroom is always SUNNY AND 65 and is home to pristine Jeep, Chrysler, Dodge, Ram, Audi, Acura, Honda, Toyota, Subaru, Ford and more! We welcome you in before you visit anywhere else to get you in the best vehicle at the best price. At Novak Motors, we make car buying SIMPLE, STRAIGHTFORWARD, AND ENJOYABLE. We hope to see you soon.
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215 Daniel St

Farmingdale, NY

11735

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Showing 872 reviews

October 14, 2024

Scott was a pleasure to work with. He was attentive and very knowledgeable and helpful. We switched interest in mid stride for a different vehicle and he handled the change without a More

by eemendez0501
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Misino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Hampton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Novak Motors NY responded

Thank you so much for sharing your experience! We're thrilled to hear that Scott made the process enjoyable and seamless, even with the mid-switch to a different vehicle. His attentiveness, knowledge, and positive attitude are what we aim for, and we're glad it made a difference in your experience. Congratulations on your new Rubicon—we're so happy you love it! Thank you again, and we'll be sure to pass along your kind words to Scott!

October 14, 2024

I am a repeat customer. The buying experience is like no other. Very straight forward and no hidden fees. Scott, the salesman was very patient and friendly. We truly enjoy More

by ErinMac
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Misino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Hampton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Trotta
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray, the service manager
Oct 14, 2024 -

Novak Motors NY responded

Thank you for your feedback and for being a loyal customer. We're glad to hear that your buying experience with Scott was positive and that he made the process enjoyable for you. He truly strives to offer excellent customer service. That said, we’re very sorry to hear about your disappointment with our service department. This is not the experience we aim to provide, and we regret the issues you faced with your vehicle. Your concerns about the warranty and the service team, especially Ray, have been noted, and we will be addressing them internally to prevent future occurrences. We appreciate your honesty and will do everything we can to improve. If you'd like to share more details or speak further about your experience, please don't hesitate to reach out. Thank you again for your continued business.

October 12, 2024

The whole experience was quick, easy and informative. No hard sell.. from the time we went to look, to purchase was seamless. Would definitely recommend More

by lgri
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Misino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Hampton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Novak Motors NY responded

Thank you so much for your kind words! We're thrilled to hear that your experience was quick, easy, and informative. It's great to know that there was no pressure during the process and that everything from browsing to purchasing went smoothly. We truly appreciate your recommendation!

Oct 14, 2024 -

Novak Motors NY responded

Thank you so much for your kind words! We're thrilled to hear that your experience was quick, easy, and informative. It's great to know that there was no pressure during the process and that everything from browsing to purchasing went smoothly. We truly appreciate your recommendation!

October 03, 2024

Traded in my Jeep JL I bought out from a lease and Scott was really helpful guiding me through the process. He was very transparent and explained every detail. More

by Chris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Misino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2024 -

Novak Motors NY responded

Thank you for sharing your experience! We’re glad to hear that Scott was able to guide you through the trade-in process smoothly. Transparency is key for us, and it’s great to know that he took the time to explain everything to you. We appreciate your trust in us and hope you’re enjoying your new vehicle! If you need anything else, don’t hesitate to reach out.

October 03, 2024

It was a pleasure to work with Scott. I felt he was honest and very informative. The building is very clean and so many vehicles to choose from. This was my second purchase from Novak. More

by xndps48
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Scott Misino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Hampton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2024 -

Novak Motors NY responded

Thank you for your fantastic review! We’re thrilled to hear that you had a great experience working with Scott. Honesty and information are so important to us, and we’re glad you felt that during your visit. It’s wonderful to know you found our facility clean and our selection extensive. We truly appreciate your loyalty as a returning customer and are delighted that we could exceed your expectations. Thank you for choosing Novak Motors, and we look forward to serving you again in the future!

October 02, 2024

Not only was Novak Motors an excellent, clean, easy-to-navigate facility, but Gabe was an exceptional salesman. I went to look at Jeep Renegades after my work day, which was close to their closing More

by L
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabriel Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2024 -

Novak Motors NY responded

Thank you for your kind words! We’re so glad to hear you had a great experience at Novak Motors. It’s wonderful to know that Gabe’s dedication and honesty made a difference in your car-buying journey. We truly aim to provide a welcoming atmosphere for all our customers. Enjoy your new Jeep Renegade, and feel free to reach out anytime—we’re here to help! Your recommendation means a lot to us!

September 25, 2024

Very straightforward and stress free process, from sales through financing. Overall excellent experience! Scott was on top of everything and made the purchasing process very enjoyable More

by kevin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Misino
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2024

Easy quick process Very transparent and easy to do. Scott was great and receptive and knowledgeable More

by ajackson786
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Misino
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2024

Easy and simple! No xx dealership is refreshing. Love my new car and highly recommend! More

by rachelramirez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Misino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Hampton
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2024

Overall very positive car buying experience at Novak Motors. Great staff and very clean showroom floor.. More

by jlab88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Misino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Hampton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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