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Northwest Motor Group
Pasco, WA
169 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 169 reviews
September 22, 2024
My wife and I decided to upgrade our jeep and get into something bigger because our boys are growing so fast! I initially messaged the dealership about a car I saw posted online, Sam was awesome and rep something bigger because our boys are growing so fast! I initially messaged the dealership about a car I saw posted online, Sam was awesome and replied back to all of my messages promptly which eventually led us to come in and test drive some options. We arrived and Sam was finishing up a sale with another customer, that’s when we met Cristian one of Sam’s associates. Cristian was awesome to talk with, funny and a great listener. Somewhere along the line Cristian was able to dial into our wants and likes and legitimately upgraded us into a larger and newer SUV which both my wife and myself absolutely love!!! Lorenzo in finance helped with all the paperwork and explained In detail the financing options and protections. They really made this process super easy and quick. Thanks again for the platinum quality service that you offer!!! More
by mgoldman78
Verified Customer
September 14, 2024
Oscar was transparent, knowledgeable, friendly, and made absolutely sure we got off the lot with the vehicle. He made a very unpleasant process easy. absolutely sure we got off the lot with the vehicle. He made a very unpleasant process easy. More
by Dan England
Employees Worked With
September 13, 2024
I came into this dealership and Eli was super professional and patient. We looked at a couple trucks and then found the truck that best suited me. He was informative and could answer any question professional and patient. We looked at a couple trucks and then found the truck that best suited me. He was informative and could answer any questions I had! I would recommend Eli Flores to anyone buying a vehicle. More
by Taren
Employees Worked With
September 08, 2024
Excellent people skills and has integrity for making things right . Aplus for customer service. Will recommend and come back in future. things right . Aplus for customer service. Will recommend and come back in future. More
by Snickerdoodle13
September 01, 2024
Sam was great to work with at the dealership He was not the typical salesman that I don’t think to deal with. It was a pleasure working with him not the typical salesman that I don’t think to deal with. It was a pleasure working with him More
by rbshop012
Employees Worked With
August 26, 2024
Cristian Barajas was the nicest salesman I have ever met. He was knowledgeable and courteous. He was very friendly and I truly believe he did everything in his power to get me into my new 4 runner and to fe He was knowledgeable and courteous. He was very friendly and I truly believe he did everything in his power to get me into my new 4 runner and to feel like I got a fair deal. Cristian goes above and beyond in his efforts to be helpful. He answered all of my questions and always had a smile on his face. He is an incredibly respectful guy. Because of Cristian I would send anyone I know to buy a vehicle at NW Moyor Group. Word of mouth is valuable and I can’t say enough good about my purchase and about Cristian. Thanks! More
by CJsride
August 24, 2024
Very responsive! Extremely professional, helpful, and forthright throughout the entire process. Would definitely shop here again! Extremely professional, helpful, and forthright throughout the entire process. Would definitely shop here again! More
by DJ
Employees Worked With
August 22, 2024
Able to help me out of bind and find what I needed to accommodate with transporting my parents around accommodate with transporting my parents around More
by slack693
Employees Worked With
August 21, 2024
I went car shopping today, without out the plans of walking out with a car. But with the deals that Sam and Tanner Webb have, we couldn’t pass on this opportunity. Now my wife is in a brand new car, an walking out with a car. But with the deals that Sam and Tanner Webb have, we couldn’t pass on this opportunity. Now my wife is in a brand new car, and sometime next week we will be heading in to pick up my Truck we are buying from them as well. This place is amazing, best customer service and they made sure we understood everything. They even got our apr down to a 9% interest. More
by Jessewaldvogel96
August 21, 2024
Everyone that was involved in our purchase at Northwest Motor Group was very kind. The process was quick and smooth with our trade in and process of the purchase. Motor Group was very kind. The process was quick and smooth with our trade in and process of the purchase. More
by KUALAAUMHEA
