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Northwest Hyundai
Houston, TX
619 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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619 Reviews of Northwest Hyundai
October 11, 2015
Awesome!!! We would like to commend Mr.Vincent Minuta, our sales consultant, for an exceptional customer service and for providing us with a positive experience We would like to commend Mr.Vincent Minuta, our sales consultant, for an exceptional customer service and for providing us with a positive experience in buying a car. Initially, our preferred car (2016 Tucson Limited w/ ultimate package) was not available in the Hub Hyundai location at the time we went there but he worked with us to locate and acquire the car. He also patiently answered our questions regarding the car and assisted us in setting an appointment with the Hub Hyundai Service Department regarding the installation of the mudguard accessory and additionally the Invisishiled. We are grateful! More
by E. Razo
Employees Worked With
Vincent Minuta
October 08, 2015
Awesome first time buyer experience Steve was so very helpful and worked hard to get me my first car. I will recommend him to anyone looking for a car. He was very professional and frien Steve was so very helpful and worked hard to get me my first car. I will recommend him to anyone looking for a car. He was very professional and friendly More
by TAYLORBALAREZO
Verified CustomerEmployees Worked With
Steve Price
October 08, 2015
Be careful and get it in writing! At the end of our first visit to HUB I asked them to give me a price for the car we wanted. Thank goodness we got it in writing! When we came back t At the end of our first visit to HUB I asked them to give me a price for the car we wanted. Thank goodness we got it in writing! When we came back to purchase the car they tried to raise the price significantly. We found out later they offer a cheap price before you leave to make sure you can't find the same price elsewhere and come back to them. They call it their "shop around price." Since I had it in writing (on a scrap piece of paper but it was in writing) and after getting ugly in their showroom in front of other customers, we did get the price.....with some conditions. This was our first Hyundai based on the good reviews of friends, this experience took some of the shine off our view of Hyundai. Our sales person was friendly and did his best, I do not hold him responsible, it is the management's policies that are the problem. More
by MDAVIS66
October 05, 2015
Don't bother to make an appointment online Second time I have take my 2007 Santa Fe in for recall/warranty work, both times I made an appointment for a Friday morning, which is my only day off, Second time I have take my 2007 Santa Fe in for recall/warranty work, both times I made an appointment for a Friday morning, which is my only day off, both times after I got there are my appointed time, I was told that it would be Monday before anything could be worked on as they were to busy the day of and didn't have anyone to do warranty work on Saturday. No apologies, no reschedule, the Manager Paul Wicher was the most unhelpful to the point of being rude. Wasted time with no heads up that it couldn't be completed that day. Both issues were supposed to take 2 hours, I asked what was the point of making an appointment if it wasn't going to be honored, no real response or apology. Never again, had considered trading in and purchasing a new car within the year, but not from here, based on their service department. More
by Belhol9319
Employees Worked With
Paul Wicher
October 04, 2015
Helpful, Quick, Knowledgeable Everyone at the dealership was very friendly and helpful. The main reason I decided to come to this dealership was because of Tashima Ayers. She was e Everyone at the dealership was very friendly and helpful. The main reason I decided to come to this dealership was because of Tashima Ayers. She was extremely polite and understanding and being on the phone with her was very pleasant. More
by KJB324
Employees Worked With
Tashima Ayers, Bob Rea
September 30, 2015
friendly sales team and great service Great dealership. I'd recommend to friends and family. Sales staff was friendly and finance was quick and easy. I'll be back for my next vehicle. Great dealership. I'd recommend to friends and family. Sales staff was friendly and finance was quick and easy. I'll be back for my next vehicle. More
by LILPRINCESS0303
Employees Worked With
ryan mangold
September 30, 2015
smooth because of my new experiance with Hub, i have a new level for other dealers. thanks Hub. It was nice and smooth, couldnt believe i was done. because of my new experiance with Hub, i have a new level for other dealers. thanks Hub. It was nice and smooth, couldnt believe i was done. More
by MARTIN_RIVERA
Employees Worked With
Martin O.
September 24, 2015
Great experience! Thanks Steve for making this car buying experience the best! Great customer service and truly listening to what I wanted! You are the best! Outstandi Thanks Steve for making this car buying experience the best! Great customer service and truly listening to what I wanted! You are the best! Outstanding work! More
by SUPADIVA01
Employees Worked With
Steve Price
September 23, 2015
Awesomeness Everyone was super nice and very polite. I couldn't think of any better place to buy a new car than at the hub! Awesome people! Everyone was super nice and very polite. I couldn't think of any better place to buy a new car than at the hub! Awesome people! More
by SUPERDAVERED1
Employees Worked With
Troy Oneal, Chris Torres
September 17, 2015
Best car buying experience yet I had the worst time looking for a car until I came here. Carlos made the whole car buying experience fun again. Thanks hub Houston ?? I had the worst time looking for a car until I came here. Carlos made the whole car buying experience fun again. Thanks hub Houston ?? More
by CAROLBSHARP
Employees Worked With
Carlos Barbosa
