Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Northwest Hyundai
Houston, TX
619 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
619 Reviews of Northwest Hyundai
November 10, 2015
Excellent Mr. Barbosa was very helpful with the process and exceeded my expectations. Would highly recommend this dealership to other as well as the Mr. Barbosa Mr. Barbosa was very helpful with the process and exceeded my expectations. Would highly recommend this dealership to other as well as the Mr. Barbosa. More
by MARTINEZ_ARIEL8
Verified CustomerEmployees Worked With
Carlos Barbosa
November 10, 2015
First New Car I went to Hub Hyundai with the expectation to test drive and come back the next day to decide between 2 dealerships. Ali and Pat were very helpful bot I went to Hub Hyundai with the expectation to test drive and come back the next day to decide between 2 dealerships. Ali and Pat were very helpful both days and were not at all pushy like sales people can be at times. They worked with me and I feel like I got an incredible deal More
by CUETO2E
Employees Worked With
Ali S., Pat Paterson
November 10, 2015
Excellent service Very pleased with Stephen and the financing was quick and easy. I love my new car. I will refer new buyers to Hub Hyundai. Super happy Very pleased with Stephen and the financing was quick and easy. I love my new car. I will refer new buyers to Hub Hyundai. Super happy More
by LANETREV
Employees Worked With
Steve Price
November 07, 2015
Best Ever Chris Torres was my salesman. He has to be the best car salesman ever! He treated me well and put absolutely no pressure on me at all. He knew his stu Chris Torres was my salesman. He has to be the best car salesman ever! He treated me well and put absolutely no pressure on me at all. He knew his stuff! Every question I had for him, he knew the answer. He also gave me a great price to top it all off. I could tell he really took his job seriously because he was prompt, fast and courteous. He got me in and out in the right amount of time. I would most definitely refer my friends and family to him because I know he will take great care of them. You are the BEST Chris!! More
by AMBERMARIONTEXANFAN
Employees Worked With
Chris Torres
November 05, 2015
My car My experience was overwhelmed with everything.I am happy I was able to get this car in my name only. Very happy about that. Thanks guys. My experience was overwhelmed with everything.I am happy I was able to get this car in my name only. Very happy about that. Thanks guys. More
by HENDERSONG001
Employees Worked With
Travis
November 05, 2015
Buing a vehicle there turned into a nightmare. My mother went there to buy a vehicle that was on paper at one price with a trade in and money down. When she went to sign the paperwork it was at a i My mother went there to buy a vehicle that was on paper at one price with a trade in and money down. When she went to sign the paperwork it was at a incorrect amount that was changed by the finance manager and adding an extra year of payments. I call that just being crooked. The next day she returned to have it corrected and they told her she had already signed the paperwork and nothing could be done. I have reported them to the Better Business Bureau as a formal complaint. More
by gonegonegone
Employees Worked With
Dave Campbell, Dom Michaels
November 04, 2015
Terrific !!! Great place to purchase from. Customer service was great. I will definitely be a returning customer. My agent was very helpful in meeting my request p Great place to purchase from. Customer service was great. I will definitely be a returning customer. My agent was very helpful in meeting my request prior to visiting. Two thumbs up More
by AYERSTASHIMA
Employees Worked With
Dave Campbell
November 04, 2015
Hyundai Elantra GT 2016 with Bob Rea Mr. Rea was very informative. Very friendly and helpful. I love my new car and the experience I had buying it. I recommend this dealership 100% Mr. Rea was very informative. Very friendly and helpful. I love my new car and the experience I had buying it. I recommend this dealership 100% More
by QHSENIOR05
Employees Worked With
Bob Rea
October 31, 2015
Not a good one Got ripped off and overcharged. If there is a recall on a vehicle especially if that recall is unsolvable than it should be that companies responsibil Got ripped off and overcharged. If there is a recall on a vehicle especially if that recall is unsolvable than it should be that companies responsibility to pay off that vehicle on a trade in, instead of saying that if I don't take the offer I was given then I wouldn't get another offer and if the hyundai sonata that I owned was to break down because of the recalled engine than I would basically be screwed and yall would not take care out it and I would still be stuck paying it off, I owes 12000 and yall only gave me 6000 on a trade in. We bought a 2016 hyundai santa fe sport which was sticker priced at 26000, after all the xxxxxxxx yall added on I'm paying 42000 for this vehicle now with a 4% interest rate. How does this even happen More
by JESSEHAMBY05
October 30, 2015
Great Experience Everyone was so welcoming with a smile on there face. The dealer explained everything very well. I felt very welcoming and i would recommend others to Everyone was so welcoming with a smile on there face. The dealer explained everything very well. I felt very welcoming and i would recommend others to this hyandai location. More
by SHORTY8706
Employees Worked With
Paul barrera, Bob Rea
