Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Northwest Hyundai
Houston, TX
619 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
619 Reviews of Northwest Hyundai
May 05, 2016
Hyundai Happiness I loved my first Hyundai. I didn't think I would loose my car to Mother Nature but I did. So when I saw the deal that HUB was offering I went in and w I loved my first Hyundai. I didn't think I would loose my car to Mother Nature but I did. So when I saw the deal that HUB was offering I went in and was just all over anxious because buying a car isn't always a easy experience and also because I was still sad about losing my old car. However regardless the team put me in a car; they didn't try to get me to buy a veichle that didn't meet my needs or was something out of my budget. I am extremely happy with my new car. My mom who was with me for the whole deal is wanting to mayber purchase her first Hyundai in a year or so now. More
by gelmarie11
Verified CustomerEmployees Worked With
Mario Quintanilla, Ronald Valarezo
May 04, 2016
New way of purchasing a car! I purchased the car only with one visit at 19300 Northwest frwy, Houston TX. When I entered the dealership all the associates welcomed us. I asked to I purchased the car only with one visit at 19300 Northwest frwy, Houston TX. When I entered the dealership all the associates welcomed us. I asked to show us the existing cars on the dealership lots. Mr. Mark Odat tooks us to the lot and showed us the cars of our choice. Thanks we discussed the price. He gave us a good deal. He recommended us various colors. My wife chose the color. But that color car was not on the lot. Some how they arranged to get that car from other dealer in a quick manner. After that effort Mr. Jordan took us to the finance guy. He was very professional. He showed us different way to finance the car and we selected what was suitable for us. Even though it was getting late, he kept cool and finished all the paperwork. a day after we received our car. Mr. Jordan explained all the features of the car. More
by hvbhatt41
Employees Worked With
Mark Odat, Jordan Azar
May 04, 2016
First time at HUB Very nice people here. We had a problem with our 2 day old Tucson where the transmission overheated. We spoke to the manager and he was able to find u Very nice people here. We had a problem with our 2 day old Tucson where the transmission overheated. We spoke to the manager and he was able to find us a different car that we are happy with. It was more expensive by a little and it would have been nice if they didn't charge the additional since we had to bring back the one we really wanted. We are very happy overall with the new car. More
by vkennedy2
Employees Worked With
Papa John
May 03, 2016
Great experience I enjoyed my experience at hub Hyundai. Henry and his associates took time with me and really helped understand my car and what I was looking for. I I enjoyed my experience at hub Hyundai. Henry and his associates took time with me and really helped understand my car and what I was looking for. I would highly recommend hub hundai. More
by Garza,monica
Employees Worked With
Henry bennet
May 01, 2016
New hyundai This dealership will take very good care of you and ensure that you have the right vehicle for you and your family. They also try very hard to get you This dealership will take very good care of you and ensure that you have the right vehicle for you and your family. They also try very hard to get you the price you are looking for. More
by pmorris_houston1
Employees Worked With
Ronald Valarezo, Dave Campbell, Paul Barrera
April 30, 2016
FRAUDULENT STAY AWAY! WILL SUBMIT FRAUDULENT PURCHASE ORDER unfortunately my vehicle was totaled in the recent flood. I came in last week because this dealersh STAY AWAY! WILL SUBMIT FRAUDULENT PURCHASE ORDER unfortunately my vehicle was totaled in the recent flood. I came in last week because this dealership advertised they could assist flood victims with loaner cars because rental companies were out of vehicle. I had explained over the phone that i was inquiring on their advertisement about the flood assistance program and they confirmed they did in fact have this program. So I came in and told the person up front why I was there. I was not ready to purchase a vehicle yet as i was still going through the claim process but wanted information about the flood assistance program. I filled out a form which they said they needed on file their system and if i was given a loaner. and was assured SEVERAL times they would not run my credit or anything of the sort unless I had selected to purchase a vehicle. WELL the sales associate assisting me Carlos Barboza took it upon himself to submit a purchase order to a lien holder for a vehicle I NEVER even looked at or discussed. Thankfully the bank called to confirm the purchase order and was kind enough to send me the proof. This purchase order had all my information, amounts for a vehicle and even had hand written adjustments and a signature. I went in and spoke to a sales manager Mark who apologized and chocked it up to an error due to sloppy handling. It is very hard to believe it was and error. How does someone hand sign a purchase order without even confirming who's information it contains? Last time I checked that was fraud. DO NOT trust this dealership clearly they are trying to take advantage of the flood victims. More
by Christine
Employees Worked With
Mark Odat, Carlos Barbosa, Dave Campbell
April 29, 2016
Best deal in town The sales and fiancé dept was awesome. They were very helpful in getting me the right car and deal I could get. Will tell all my friends and family to The sales and fiancé dept was awesome. They were very helpful in getting me the right car and deal I could get. Will tell all my friends and family to go to Hub and see Ronald, Troy, and Steve. More
by cherryaboxie
Employees Worked With
Ronald Valarezo, Troy Oneal, Steve Price
April 27, 2016
Chris & Mitchell Are The Best! Chris was a great sales guy and his co worker Mitchell was so very helpful also. I would send anyone I know to them because they are very professional Chris was a great sales guy and his co worker Mitchell was so very helpful also. I would send anyone I know to them because they are very professional and knowledgeable about the vehicles. I have been to many dealers but by far these two guys where the best. Absolutely amazing experience! More
by imthemercedesman1
Employees Worked With
Mitchell, Chris Torres
April 24, 2016
Buying a car Everyone helped as best and as fast as they could my time spent there was very worth wilde I would definitely go again and looking forward to a long b Everyone helped as best and as fast as they could my time spent there was very worth wilde I would definitely go again and looking forward to a long business relationship More
by petreanicolas
Employees Worked With
Mario, Jordan Azar
April 22, 2016
Great experience with no pressure. Alex was awesome! He wasn't interested in just selling a car; he took the time to make sure all of our needs were met. If you need a new car, come see Alex was awesome! He wasn't interested in just selling a car; he took the time to make sure all of our needs were met. If you need a new car, come see Alex! More
by Mel
Employees Worked With
Alex Rezai
