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Northwest Hyundai

Houston, TX

2.1
619 Reviews

19300 Northwest Fwy

Houston, TX

77065

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619 Reviews of Northwest Hyundai

November 30, 2017

G90 purchase We was completely satisfied with Bob and the entire experience. I can't remember the finance man's name but he was extremely friendly and helpful. We More

by dbooth8226
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Finance dept, Bob Rea
Dec 01, 2017 -

Northwest Hyundai responded

Thanks so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Bob and the rest of the staff. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Thank you again! Sincerely, Troy Oneal - GM - y2203@aol.com

November 26, 2017

Awesomeness I’m and out. Wonderful salesman. Fernando was incredibly patient and gave me everything I was looking for. The best experience. Didn’t have to look el More

by crivers45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fernando
Nov 27, 2017 -

Northwest Hyundai responded

Thank you so much for leaving this awesome review of our dealership. Fernando truly is an outstanding member of our team who, like all of our employees, is dedicated to providing our customers with a convenient, hassle-free vehicle-buying experience. We’ll be sure to share this feedback, and if you ever need anything else from us, don’t hesitate to let us know. Until then, we hope you’re enjoying your new ride! Regards, Troy Oneal - GM - y2203@aol.com

November 23, 2017

Veloster 2017 Martin was very patient and extremely helpful during the car buying process. He was very friendly, knowledgeable, and courteous. I hate that car buyin More

by canhud
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin Celaya
Nov 24, 2017 -

Northwest Hyundai responded

Thank you for taking the time to share your feedback! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Martin on our team was helpful during your visit. He will be grateful to read the nice comments you left him. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Troy Oneal - GM - y2203@aol.com

November 16, 2017

Courteous, professional and family like environment! I purchased my car recently and loved my salesperson Papa John who explained all the makes and models' features to make sure I got the vehicle I wante More

by dianedomagas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Papa John
Nov 17, 2017 -

Northwest Hyundai responded

Thanks so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Papa John and the rest of the staff. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, Troy Oneal - GM - y2203@aol.com

November 11, 2017

xxxxx Good service and excellent instructions. i will recommend this dealer to friends who are looking for a car. thanks thanks thanks . nothing else to say More

by cking7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 13, 2017 -

Northwest Hyundai responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Regards, Troy Oneal - GM - y2203@aol.com

November 10, 2017

Great Buying Experience! I have purchased two vehicles from HUB and experienced a great buying experience each time. My salesman, Daniel Sweeten was very professional, answer More

by dcarter9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Sweeten
Nov 13, 2017 -

Northwest Hyundai responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Regards, Troy Oneal - GM - y2203@aol.com

November 09, 2017

Great Location Hub Hyundai has a fairly outdated facility, but the service more than makes up for that. The sales guys aren’t too pushy and they’re realistic about w More

by emiliebhunter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Rea
Nov 10, 2017 -

Northwest Hyundai responded

Thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Troy Oneal - GM - y2203@aol.com

November 08, 2017

Solid good-average. Small dealership (two cars just fit in their showroom) with modest inventory, all crammed into an awkward space on the highway's feeder road. While th More

by renkenbd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kas Khalili, Ronald Valarezo
Nov 09, 2017 -

Northwest Hyundai responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Regards, Troy Oneal - GM - y2203@aol.com

November 07, 2017

Great Car Buying Experience! One of the best car buying experiences that I have ever had! We came in late on a Friday night and completed all of the necessary tasks for a purchase More

by gingerkdowney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fernando Escobar
Nov 08, 2017 -

Northwest Hyundai responded

Thank you for taking the time to write us a great review on DealerRater. I am thrilled to hear that you had such a great shopping experience with us. Please let us know if we can help you with anything else. Sincerely, Troy Oneal - GM - y2203@aol.com

November 01, 2017

Great service and beautiful cars I had a great experience working with Fernando Escobar he patiently waited on my decision cause I was very undecided on getting another vehicle also w More

by eddierubi1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fernando Escobar
Nov 02, 2017 -

Northwest Hyundai responded

What an enjoyable review to read!  It is reassuring to know Fernando provided you with a hassle-free and great shopping experience. Our primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. Don’t hesitate to call or stop in should you have any questions. Regards, Troy Oneal - GM - y2203@aol.com

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