Northwest Hills Chrysler Jeep Dodge Ram
Torrington, CT
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 6:30 AM - 5:00 PM
Tuesday 6:30 AM - 5:00 PM
Wednesday 6:30 AM - 5:00 PM
Thursday 6:30 AM - 5:00 PM
Friday 6:30 AM - 5:00 AM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
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Excellent customer service from Tim from test drive to completion of sale! Very knowledgeable with my compass I bought! Tim understood what I was looking for in a suv and didn't try to "up sell" me to som completion of sale! Very knowledgeable with my compass I bought! Tim understood what I was looking for in a suv and didn't try to "up sell" me to something else! Now I'm trying to get my fiancé to talk to Tim about trading in his jeep srt8 for a new one!! I already know it will be a great buying experience! Thanks again Tim for the great attention More
Great bunch of people run this shop and I think they are terrific at what they do. Very accomodating, friendly and supportive. Top notch in my book. terrific at what they do. Very accomodating, friendly and supportive. Top notch in my book. More
Tim & Neil were very attentive and willing to get us the answers we needed to choose the right car for our family. They were not overbearing or pushy. The entire experience was pleasant from the time the answers we needed to choose the right car for our family. They were not overbearing or pushy. The entire experience was pleasant from the time we drove on to this dealers property. The price and trade-in value were fair and competitive. We were very pleased with the preparation and attention to detail the dealer gave the vehicle. The paperwork was ready right on time and they seemed genuinely concerned about not wasting our time...something very much appreciated. More
I went into the dealership, immeadiately met Tim and told him what I was looking for. We discussed money before anything. I told him what I was expecting on the financial end, for the truck I wanted. He pri him what I was looking for. We discussed money before anything. I told him what I was expecting on the financial end, for the truck I wanted. He priced me to within 8 dollars of my target payment on a better equipped truck than I was expecting. I was offered fair money for my trade in vehicle. It took Tim and I about 5 minutes (literally) to agree on price. Those five minutes included haggeling, agreement, and a handshake. Neil the excellent sales manager, ran the figures and finalized everything so I could drive off the lot the same day. In total I spent about 3 hours in the dealership, the vast majority of it waiting on paperwork. It was the easiest and most pleasent car buying experience I have ever had. All the hands I dealt with were pleasent and professional. I would absolutely recommend dealing with Tim, Neil and Steve. I will happily continue to do business with Northwest Hills, Tim being my salesman of preference. More
Tim was excellent in helping with leasing a new Jeep Grand Cherokee. His expertise was very valuable in helping us choose the right options for our vehicle and he made the process quick and easy. Than Grand Cherokee. His expertise was very valuable in helping us choose the right options for our vehicle and he made the process quick and easy. Thank you, Tim! More
I was treated like family and i fully enjoyed the whole experiance from start to finish. It seemed like every bent over backwards to get me into my very fist brand new car. i couldnt be happier with the ex experiance from start to finish. It seemed like every bent over backwards to get me into my very fist brand new car. i couldnt be happier with the experiance and my new jeep!! i will deffinately reccommend your dealership to friends and family! More
Tim was a pleasure to work with. I sent my wife in to check out the car and he took the time to show her the car and answer all of her questions. She was not treated this well at other dealerships. I w check out the car and he took the time to show her the car and answer all of her questions. She was not treated this well at other dealerships. I will certainly recommend Tim and the rest of the staff at Sullivan's Northwest Hills to freinds and family. More
The Northwest Hills Jeep personal I delt with were very friendly, knowledgable, and financially fair. They were very professional, honest, and extremely helpful from the initial factory purchase all the w friendly, knowledgable, and financially fair. They were very professional, honest, and extremely helpful from the initial factory purchase all the way through to the delivery at the dealership. More
Great experience with Northwest Hills when buying our "Like New" Grand cherokee. We got fair trade on one of our cars and better than fair trade-in on another. They worked with us to get our payments dow "Like New" Grand cherokee. We got fair trade on one of our cars and better than fair trade-in on another. They worked with us to get our payments down to something we could handle, and the Jeep we purchased was in "like new" condition when we drove it off the lot. Been driving it for months now and are very happy with our experience at NW Hills. More
I selected all 5's for the service because it was the easiest car buying process I've ever had. Megan & Tim have great knowedge & energy behind the product. They answered all of my questions thoroughly easiest car buying process I've ever had. Megan & Tim have great knowedge & energy behind the product. They answered all of my questions thoroughly, made sure I understood everything before I left the dealer with my new Jeep, and made themselves available for any questions after and in the future. I would definitely recommend them to anyone looking for a Jeep in the area of the state. Thanks! More