Northwest Hills Chrysler Jeep Dodge Ram

Stopped in to check out a used car I saw posted online. I had been to multiple dealers around Connecticut and even one in New Jersey, Northwest Hills was by far my best experience. The staff is very knowledg had been to multiple dealers around Connecticut and even one in New Jersey, Northwest Hills was by far my best experience. The staff is very knowledgeable, friendly, and made sure I was satisfied. They definitely take time to make sure they sell quality cars. Jeff is a great salesman and helped me meet my needs, I would highly recommend them to anyone. I'm now a happy Wrangler owner. More

It was a great experience purchasing my 2011 jeep wrangler!!! I would highly recommend NorthWest Hills to any one in the market for a new or used vehicle!! wrangler!!! I would highly recommend NorthWest Hills to any one in the market for a new or used vehicle!! More

As most peoplewill tell you, buying a vehicle can be a frustrating and overwhelming process. As I live in Boston, I began my search for a new car online using sites such as cars.com, auto trader and, of c frustrating and overwhelming process. As I live in Boston, I began my search for a new car online using sites such as cars.com, auto trader and, of course, craigslist. Truth be told, i cannot imagine the process before the ability to search online to find the car that you are looking for especially for someone as picky as myself. Luckily for me, this online search led me to a dealership named Northwest Hills Chrysler Jeep Dodge Ram in Torrington, CT. I contacted the dealership and began communication with a salesman named Jeff Cormier. From my first conversation with Jeff, I felt that this is my kind of salesman as I felt he was genuine in our conversations and truly interested in assisting me in finding the perfect vehicle for me. Being in sales myself, I know that there is a fine line between being persistent, and being too pushy to the point where you feel he only cares about the sale, and not my interests. He was able to answer any questions that I had and was always readily available; whether he took my phone call or quickly returned my call. Being over 100 miles from the dealership, most of the conversations we had were over the phone, but when I finally met Jeff in person, I felt like we were old friends. Not only was he easy to work with, but he was very helpful during all the steps in the process. In conclusion, I would not only recommend Jeff, but also Neil (the GM and Darren, the finance guru) also assisted me in the purchase of my vehicle. All three individuals wer very nice, a pleasure to work with and helped me understandeverything iwas signing, and made me feel comforatble and confident in the decision I was making. I would go back to them in a heartbeat and would recommend them to any family member or friend. More

I had a very good experience with this dealership. The people were friendly and helpful. I got a beautiful pre owned charger, and they gave me a reasonable amount for my trade in. people were friendly and helpful. I got a beautiful pre owned charger, and they gave me a reasonable amount for my trade in. More

I had a very pleasant experience. All of my questions were answered, and the deal was made very quickly. Pick up time (the next day), also was very quick, and there were no problems. Tim was very nice were answered, and the deal was made very quickly. Pick up time (the next day), also was very quick, and there were no problems. Tim was very nice to deal with. More

This was by far, the best service we have had anywhere,at any car dealership.We LOVE our new Jeep Patriot, and felt that the honesty, courtesy, and just overall friendliness of all whom we had the pleasure t any car dealership.We LOVE our new Jeep Patriot, and felt that the honesty, courtesy, and just overall friendliness of all whom we had the pleasure to work with was great,especially Paul Macbeth. He is truly a delight and what we thought was the best, his honesty and knowledge of all the vehicles we looked at. We say thankyou for having such a wonderful staff, and for feeling very comfortable.This is why we gave the rating we did, and are telling everyone where we purchased. Sincerely, Pamela and William Putnoki Love our Jeep and getting alot of compliments on the color. More

Excellent customer service from Tim from test drive to completion of sale! Very knowledgeable with my compass I bought! Tim understood what I was looking for in a suv and didn't try to "up sell" me to som completion of sale! Very knowledgeable with my compass I bought! Tim understood what I was looking for in a suv and didn't try to "up sell" me to something else! Now I'm trying to get my fiancé to talk to Tim about trading in his jeep srt8 for a new one!! I already know it will be a great buying experience! Thanks again Tim for the great attention More

Great bunch of people run this shop and I think they are terrific at what they do. Very accomodating, friendly and supportive. Top notch in my book. terrific at what they do. Very accomodating, friendly and supportive. Top notch in my book. More

Tim & Neil were very attentive and willing to get us the answers we needed to choose the right car for our family. They were not overbearing or pushy. The entire experience was pleasant from the time the answers we needed to choose the right car for our family. They were not overbearing or pushy. The entire experience was pleasant from the time we drove on to this dealers property. The price and trade-in value were fair and competitive. We were very pleased with the preparation and attention to detail the dealer gave the vehicle. The paperwork was ready right on time and they seemed genuinely concerned about not wasting our time...something very much appreciated. More

I went into the dealership, immeadiately met Tim and told him what I was looking for. We discussed money before anything. I told him what I was expecting on the financial end, for the truck I wanted. He pri him what I was looking for. We discussed money before anything. I told him what I was expecting on the financial end, for the truck I wanted. He priced me to within 8 dollars of my target payment on a better equipped truck than I was expecting. I was offered fair money for my trade in vehicle. It took Tim and I about 5 minutes (literally) to agree on price. Those five minutes included haggeling, agreement, and a handshake. Neil the excellent sales manager, ran the figures and finalized everything so I could drive off the lot the same day. In total I spent about 3 hours in the dealership, the vast majority of it waiting on paperwork. It was the easiest and most pleasent car buying experience I have ever had. All the hands I dealt with were pleasent and professional. I would absolutely recommend dealing with Tim, Neil and Steve. I will happily continue to do business with Northwest Hills, Tim being my salesman of preference. More