Northwest Hills Chrysler Jeep Dodge Ram

The customer service was good, they were able to answer any questions I had. They were very knowedgeable.The quality of work was good although they took a very long time to detail the car. The workers are any questions I had. They were very knowedgeable.The quality of work was good although they took a very long time to detail the car. The workers are very friendly when my car wasnt done being detailed they let me use a rental for a little while. The price was ok. they gave a couple discounts, I would have liked to have gotten more for my trade in. More

We had an excellent experience with this dealership. Everyone was extremely friendly and helpful, and we got through the paperwork in record time with no errors. Jeff Cormier was an outstanding sales Everyone was extremely friendly and helpful, and we got through the paperwork in record time with no errors. Jeff Cormier was an outstanding salesperson. He went above and beyond to get us exactly what we wanted at the price we wanted, and even after the sale, he continues to be helpful and available. We received everything we were promised and more from Northwest Hills. More

The Northwest Hills Chrysler Jeep was referred to me as a very responsive, easy dealership to work with, unlike the other dealer I visited three times before. Jeff and Neil showed me the vehicle I was lookin very responsive, easy dealership to work with, unlike the other dealer I visited three times before. Jeff and Neil showed me the vehicle I was looking for, worked up a price for it, and left it up to me to purchase. They even found the color I was looking for and brought the car into the dealership for me. They did not double talk or create a high pressure sales pitch. Very unlike my previous experiences at other dealerships. They were very responsive to my concerns about dealing with a quatlity dealership who would take care of me after the sale. To sum it up: friendly, courteous, knowlegdeable,responsive team of people including the service and finance depts. I couldn't be any happier with the car or the people my wife and I dealt with. Kudos to the team at Northwest Hills for putting the customer first. More

I purchased a Pontiac solstice from this dealership and when I went to pick it up they discovered that the rear window was separating from the convertible top. They looked it up and saw there was a bullet when I went to pick it up they discovered that the rear window was separating from the convertible top. They looked it up and saw there was a bulletin about it, and wanted to fix it before I took it home. Not only could they have just sent me on my way without saying anything, they took the care to order the special glue that was recommended by the manufacturer. So I finally got my car home and was very excited. I drove it for a month or so then someone mentioned to me how the inside noise was excessive. Upon further research these cars were known for the rear differential going bad. I was one week from my 60 day warranty being up, and called to have it looked at. Brad in the service area was more than willing to take a look so I dropped it off. They agreed that it did seem loud and took it upon themselves to order a new differential. I was very pleased with the service after I purchased the car. I wonder how many other dealerships would have fixed it honestly and without hassle. I originally went to northwest hills only because they had the car I wanted, but because of the exceptional and honest service I received there, I will definitely return for my next car purchase. More

Stopped in to check out a used car I saw posted online. I had been to multiple dealers around Connecticut and even one in New Jersey, Northwest Hills was by far my best experience. The staff is very knowledg had been to multiple dealers around Connecticut and even one in New Jersey, Northwest Hills was by far my best experience. The staff is very knowledgeable, friendly, and made sure I was satisfied. They definitely take time to make sure they sell quality cars. Jeff is a great salesman and helped me meet my needs, I would highly recommend them to anyone. I'm now a happy Wrangler owner. More

It was a great experience purchasing my 2011 jeep wrangler!!! I would highly recommend NorthWest Hills to any one in the market for a new or used vehicle!! wrangler!!! I would highly recommend NorthWest Hills to any one in the market for a new or used vehicle!! More

As most peoplewill tell you, buying a vehicle can be a frustrating and overwhelming process. As I live in Boston, I began my search for a new car online using sites such as cars.com, auto trader and, of c frustrating and overwhelming process. As I live in Boston, I began my search for a new car online using sites such as cars.com, auto trader and, of course, craigslist. Truth be told, i cannot imagine the process before the ability to search online to find the car that you are looking for especially for someone as picky as myself. Luckily for me, this online search led me to a dealership named Northwest Hills Chrysler Jeep Dodge Ram in Torrington, CT. I contacted the dealership and began communication with a salesman named Jeff Cormier. From my first conversation with Jeff, I felt that this is my kind of salesman as I felt he was genuine in our conversations and truly interested in assisting me in finding the perfect vehicle for me. Being in sales myself, I know that there is a fine line between being persistent, and being too pushy to the point where you feel he only cares about the sale, and not my interests. He was able to answer any questions that I had and was always readily available; whether he took my phone call or quickly returned my call. Being over 100 miles from the dealership, most of the conversations we had were over the phone, but when I finally met Jeff in person, I felt like we were old friends. Not only was he easy to work with, but he was very helpful during all the steps in the process. In conclusion, I would not only recommend Jeff, but also Neil (the GM and Darren, the finance guru) also assisted me in the purchase of my vehicle. All three individuals wer very nice, a pleasure to work with and helped me understandeverything iwas signing, and made me feel comforatble and confident in the decision I was making. I would go back to them in a heartbeat and would recommend them to any family member or friend. More

I had a very good experience with this dealership. The people were friendly and helpful. I got a beautiful pre owned charger, and they gave me a reasonable amount for my trade in. people were friendly and helpful. I got a beautiful pre owned charger, and they gave me a reasonable amount for my trade in. More

I had a very pleasant experience. All of my questions were answered, and the deal was made very quickly. Pick up time (the next day), also was very quick, and there were no problems. Tim was very nice were answered, and the deal was made very quickly. Pick up time (the next day), also was very quick, and there were no problems. Tim was very nice to deal with. More

This was by far, the best service we have had anywhere,at any car dealership.We LOVE our new Jeep Patriot, and felt that the honesty, courtesy, and just overall friendliness of all whom we had the pleasure t any car dealership.We LOVE our new Jeep Patriot, and felt that the honesty, courtesy, and just overall friendliness of all whom we had the pleasure to work with was great,especially Paul Macbeth. He is truly a delight and what we thought was the best, his honesty and knowledge of all the vehicles we looked at. We say thankyou for having such a wonderful staff, and for feeling very comfortable.This is why we gave the rating we did, and are telling everyone where we purchased. Sincerely, Pamela and William Putnoki Love our Jeep and getting alot of compliments on the color. More