Northwest Hills Chrysler Jeep Dodge Ram

I saw the listing for the red Malibu on the internet. I called Northwest Hills Chrysler Jeep Dodge Ram Dealership, and Matt Dehler answered the phone. I asked if the car was still for sale and he verified called Northwest Hills Chrysler Jeep Dodge Ram Dealership, and Matt Dehler answered the phone. I asked if the car was still for sale and he verified that it was. He asked if I wanted to come to see it and I told him I would call in the morning to verify that we could make the trip. This dealership is 46 miles from our home. Matt gave me his cell phone number to call back. I called early Saturday morning and left a message for Matt. He returned my call within 10 minutes. When I said we would like to see the car, he said that he would pull it out to the front of the dealership. When we finally arrived there it was out front for us to view, as promised. Matt took a picture of my license and we were off on a road trip. Both my husband and I had a chance to drive the car. It was the car I was looking for because I wanted a red 2012 Malibu and this was the only dealership that had one. When we returned Matt explained all the details about the sale to us. He was smiling and friendly the whole time. He spent a lengthy amount of time with the rental agency and the insurance company because we live in Massachusetts and we were buying a car in Connecticut. We also needed to return our rental in Connecticut. Matt made all this possible with the help of Neil Reising. He did not get frustrated at any time during all the hassles with the insurance company transactions. We had to go to a local bank to get a bank check, and while we were gone Matt even went to the rental office to make sure they had a key drop. I would say that we had a pleasant day at the dealership. As we were waiting for the insurance and the loan to clear another person came by and offered me a sandwich. All in all this was a wonderful relaxing transaction for us even though there were glitches because were doing a multi-state transaction. If I lived closer I would send all my friends to Matt Dehler to buy a used car. When everything was settled we spoke with Darren Schwartz to sign all the paperwork. Then Matt sat in the car with us to get the OnStar changed into our names from the dealership. Good Going Matt Dehler!!!! More

after a quick phone with matt he explained to me that the truck i was interested in was still available.matt let me know that he would be at the dealership this morning and to come up at my convenience.i cal truck i was interested in was still available.matt let me know that he would be at the dealership this morning and to come up at my convenience.i called to to tell matt that i was on the way up,he said he had already pulled the truck out front for me. i arrived we took it for a test drive i liked the truck we took care of financing and i purchased the 2008 sierra.i felt very comfortable dealing with matt and finalizing the paperwork with darren schwartz.i look forward to doing more business in the future thanks, stephen raftery More

Had a great experience with the dealership. Jeep came in when they said it would and very easy deal with. Good people.. The jeep is exactally what I ordered and looks awesome in the new 2013 color. Thank yo when they said it would and very easy deal with. Good people.. The jeep is exactally what I ordered and looks awesome in the new 2013 color. Thank you More

The best sales man ever I was looking for this car for long time ging to a lots of dealers and he was the only person who find it Italian about a challenger srt/8 thank you bill long time ging to a lots of dealers and he was the only person who find it Italian about a challenger srt/8 thank you bill More

If you want a low pressure buying experience, Northwest Hills is the dealership for you. They will offer the "extras" once and only once. If you politely decline, that is the end of the discussion. No pre Hills is the dealership for you. They will offer the "extras" once and only once. If you politely decline, that is the end of the discussion. No pressure or "time share" tactics here. All the employees at the dealership were professional and courteous. Jeff was very helpful. More

We had a question about a recall on our 2004 Jeep Cherokee. I emailed Sullivan's Northwest Hills Dealerships on the outside chance I would get a response. Their response was immediate, informative, Cherokee. I emailed Sullivan's Northwest Hills Dealerships on the outside chance I would get a response. Their response was immediate, informative, pleasant, and to the point. I would highly recommend this dealership to anyone looking for a vehicle, with any questions, or in need of repair. Their customer service is commendable. Should we, in the future, be in the market for a vehicle, it will be the first place we visit. More

This car buying experience was the most positive I've ever had! Not only did I receive a great deal but the service was fantastic. I never felt belittled or inferior like some other car dealership sales ever had! Not only did I receive a great deal but the service was fantastic. I never felt belittled or inferior like some other car dealership salesmen make you feel. Jeff was great from beginning to end! He and the rest of the team worked hard to get me within my budget for the exact car I wanted and for once I feel like I didn't settle. I love my new Jeep! We would definatley come back if another vehicle is needed and we wouldn't hesitate to recommend. More

My husband and I went car shopping out of necessity due to an accident that totaled my previous vehicle. I had no idea what SUV to purchase. I read that the Jeep Grand Cherokee was rated best SUV in 2010 a to an accident that totaled my previous vehicle. I had no idea what SUV to purchase. I read that the Jeep Grand Cherokee was rated best SUV in 2010 and 2011. We went to Northwest Hills Dealership because it was the only Jeep dealership we were aware of close to our home. From the moment we entered the parking lot and started to look at the jeeps parked outside, Paul Macbeth was there to help us. He was a trooper and went out in the pouring rain to look at the grand cherokees and to test drive two. He was very accomodating and agreed to meet with us the next Saturday to look again. Paul provided answers to my questions about the vehicle and the tech stuff inside readily. If he did not know the answer he called someone who did and reported to us quickly. We were supposed to have a hitch added to the car we chose and this was not done the day we purchased the jeep. He quickly arranged with the service dept. to have the hitch put on the next convenient day for me. He also arranged for a loaner car for me to use while the work was being performed. Each person we dealt with at Northwest Hills was polite, friendly and helpful from Paul, our salesman, to the finance supervisor and the actual finance officer the day of the purchase. We are thrilled with our new 2013 Jeep Grand Cherokee and Paul and Northwest Hills Dealership made a difficult and stressful situation of unexpectedly buying and financing a new car as pleasant and easy as possible. Thank you. More

Great!The service was great, hope the vehicle stays healthy! The area of service was clean and free of clutter, everyone was friendly and tried to get a good deal.Thanks healthy! The area of service was clean and free of clutter, everyone was friendly and tried to get a good deal.Thanks More