Northwest Hills Chrysler Jeep Dodge Ram
Torrington, CT
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 6:30 AM - 5:00 PM
Tuesday 6:30 AM - 5:00 PM
Wednesday 6:30 AM - 5:00 PM
Thursday 6:30 AM - 5:00 PM
Friday 6:30 AM - 5:00 AM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
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Over all the service was very good. It was a very friendly environment . All question where answered and they worked really hard to have the car ready before I left the dealership. friendly environment . All question where answered and they worked really hard to have the car ready before I left the dealership. More
I was pleasently suprized with my recent visit and I was pleasently suprized with my recent visit and purchase at NW Hills Dealership. I had intended to purchase a specific new vechile and ended I was pleasently suprized with my recent visit and purchase at NW Hills Dealership. I had intended to purchase a specific new vechile and ended up with a used Jeep that surpassed what I was looking for and for a very fair price. Additionally I was very satisfied with what I was offered for my trade, the quick turn around with the financing and especially the flexability with a DMV obsticle. Jeff Cormier was not what I had expierienced in the past with dealing with car dealers.He went out of his way to make sure all my questions were answered. He payed attention to things I mentioned and offered me options to accomadate my specific needs. More
The sales consultant was very attentive and answered most of our questions.. we had to wait over an hour for the financial manager to take care of the financing which was not so good .. C DuPuis of our questions.. we had to wait over an hour for the financial manager to take care of the financing which was not so good .. C DuPuis More
I did an online search recently for a Jeep Wrangler for our son who is in college. Matt Dehler called the very next morning and set up time for us to see some vehicles that Matt put aside for us. We did in our son who is in college. Matt Dehler called the very next morning and set up time for us to see some vehicles that Matt put aside for us. We did in fact purchase one of those. Matt has gone above and beyond to help us in a few unusual types of purchases. We are now working with Matt to buy a car for our youngest son, and are also considering the purchase of a new car for my husband. Excellent experience so far. We would highly recommend the Northwest Hills Dealership to everyone we know! Deb More
Bill was not only a good salesperson, he was highly knowledgeable of the vehicle which was very refreshing. No pressure, just responded to requests for information. He was enthusiastic without the push knowledgeable of the vehicle which was very refreshing. No pressure, just responded to requests for information. He was enthusiastic without the push. Very pleasant experience! More
Bill is a great salesman to work with I would highly recommend him to my friends,family,and neighbors.I liked that Bill gave me time to make my decision and that he did not hover over me in the showroom recommend him to my friends,family,and neighbors.I liked that Bill gave me time to make my decision and that he did not hover over me in the showroom.My car was suppose to be detailed at a later date ,Bill told the detailing/service people that I was bringing my car in to be detailed,but my car was sitting for 4 hours not even touched.Brought the car back so they could detail it again,well lets just say Russ Speeders in Avon did a better job! More
I saw the listing for the red Malibu on the internet. I called Northwest Hills Chrysler Jeep Dodge Ram Dealership, and Matt Dehler answered the phone. I asked if the car was still for sale and he verified called Northwest Hills Chrysler Jeep Dodge Ram Dealership, and Matt Dehler answered the phone. I asked if the car was still for sale and he verified that it was. He asked if I wanted to come to see it and I told him I would call in the morning to verify that we could make the trip. This dealership is 46 miles from our home. Matt gave me his cell phone number to call back. I called early Saturday morning and left a message for Matt. He returned my call within 10 minutes. When I said we would like to see the car, he said that he would pull it out to the front of the dealership. When we finally arrived there it was out front for us to view, as promised. Matt took a picture of my license and we were off on a road trip. Both my husband and I had a chance to drive the car. It was the car I was looking for because I wanted a red 2012 Malibu and this was the only dealership that had one. When we returned Matt explained all the details about the sale to us. He was smiling and friendly the whole time. He spent a lengthy amount of time with the rental agency and the insurance company because we live in Massachusetts and we were buying a car in Connecticut. We also needed to return our rental in Connecticut. Matt made all this possible with the help of Neil Reising. He did not get frustrated at any time during all the hassles with the insurance company transactions. We had to go to a local bank to get a bank check, and while we were gone Matt even went to the rental office to make sure they had a key drop. I would say that we had a pleasant day at the dealership. As we were waiting for the insurance and the loan to clear another person came by and offered me a sandwich. All in all this was a wonderful relaxing transaction for us even though there were glitches because were doing a multi-state transaction. If I lived closer I would send all my friends to Matt Dehler to buy a used car. When everything was settled we spoke with Darren Schwartz to sign all the paperwork. Then Matt sat in the car with us to get the OnStar changed into our names from the dealership. Good Going Matt Dehler!!!! More
after a quick phone with matt he explained to me that the truck i was interested in was still available.matt let me know that he would be at the dealership this morning and to come up at my convenience.i cal truck i was interested in was still available.matt let me know that he would be at the dealership this morning and to come up at my convenience.i called to to tell matt that i was on the way up,he said he had already pulled the truck out front for me. i arrived we took it for a test drive i liked the truck we took care of financing and i purchased the 2008 sierra.i felt very comfortable dealing with matt and finalizing the paperwork with darren schwartz.i look forward to doing more business in the future thanks, stephen raftery More
Had a great experience with the dealership. Jeep came in when they said it would and very easy deal with. Good people.. The jeep is exactally what I ordered and looks awesome in the new 2013 color. Thank yo when they said it would and very easy deal with. Good people.. The jeep is exactally what I ordered and looks awesome in the new 2013 color. Thank you More
Nice dealership offering best price I was able to find and great customer service. Worth the trip up from Long Island thanks to the willingness of Bill Reudgen to pick me up at ferry terminal Bridgeport a and great customer service. Worth the trip up from Long Island thanks to the willingness of Bill Reudgen to pick me up at ferry terminal Bridgeport and driving me to dealership to complete sale. More