Northwest Hills Chrysler Jeep Dodge Ram

We had a very good experience at this dealership. Jeff was very helpful, honest and easy to do business with. We have bought many cars and this was probably the easiest experience that we had. was very helpful, honest and easy to do business with. We have bought many cars and this was probably the easiest experience that we had. More

We have passed this dealership many times, but never We have passed this dealership many times, but never thought to stop in. While researching a new vehicle, our 2008 Liberty just rang up at 200K m We have passed this dealership many times, but never thought to stop in. While researching a new vehicle, our 2008 Liberty just rang up at 200K miles, and we decided to begin the search. My sons are car buffs, and asked us to consider the Sahara. Both boys are over 6'5", and with a husband who is 6"4, the Sahara proved to have the head and leg room for my very tall family. As a USAA member, I began our search on the members Car Buying Service page. The process was simple. We built our Sahara on the web, were preapproved for our car loan, and asked USAA to recommend one of their dealer partners. Three, within twenty-five miles were selected. In under after ten minutes of "building our car," Jeff Cormier called to introduce himself and Northwest Hills. He was friendly, helpful, and courteous. Jeff was able to answer all of my questions over the phone and made the initial contact with the dealership a pleasant one. Our phone conversation was followed up with an e-mail referencing our conversation; very professional. Our experience at the dealership was just as welcoming. We were greeted by Megan Finn and had the opportunity to meet and speak with the service manager, as well as the financial manager to discuss what Jeep had to offer, as well as do a comparison with what our bank had to offer. The dealership had several Sahara models in various colors, top choices, and options from which to choose. We were able to take a test drive, under rainy conditions, to get a true feel for how the vehicle could handle the conditions for which Jeep is famous. We selected our vehicle on a Friday, and took delivery on Monday. While speaking with Jeff, he was able to discuss our Liberty with us at length. We learned of a gas tank re-call and were able to schedule a new tire installation and the tank replacement. This was not one of those in and out sales. Jeff called to make sure we were happy with our purchase, suggested some options that we did not include in our "build," and was there today to make sure the additional options were taken care of. Overall, this was an excellent experience. We are very happy with our selection of the Northwest Hills dealership, and have found a new dealership to care for both our our Jeeps. More

our 5th car purchase at Northwest Hills and a continuation of our experience with well-trained, professional and courteous staff. Bill our sales rep and Jeff assisting Bill in delivery of our new continuation of our experience with well-trained, professional and courteous staff. Bill our sales rep and Jeff assisting Bill in delivery of our new Dodge Grand Caravan was seamless. Vicki in service was able to order new front and rear splash guards and have them installed ,ready in time for delivery. Speaks to ability of Northwest Hills departments to provide excellent customer service. Although we miss Paul, our previous 4 car sales rep, we wish him well in his retirement and continue to look forward in our continuing relationship with Northwest Hills sales and service departments. More

This was the first time we worked with Jeff Cormier since Paul MacBeth retired. We are happy to say Jeff did a great job and was a pleasure to work with. We brought our daughter in to get a trade-in pr since Paul MacBeth retired. We are happy to say Jeff did a great job and was a pleasure to work with. We brought our daughter in to get a trade-in price on her '05 Liberty. She was interested in buying a 2014 Patriot and were very pleased with the prices. While we were there we got a trade-in price on my '08 Grand Cherokee because we were thinking of turning it in. We were so happy with Jeff and everyone at Northwest Hills that we also bought a '13 Jeep Grand Cherokee the same night. The trade-in and new sales prices were great and the entire team was very accomodating and pleasant to work with.We have purchased several Jeeps from Northwest Hills and will certainly be back to see Jeff in the future because from sales to service Northwest Hills is simply the best!! We wouldn't dream of going anywhere else!!! Thanks again, Lou and Jane Fasano More

Great experience from the time we walked in till we completed the purchase of our new vehicle. When we purchased our last car 7 years ago we used the internet approach to avoid the frustration. Recece completed the purchase of our new vehicle. When we purchased our last car 7 years ago we used the internet approach to avoid the frustration. Rececently we decided it was time to look for a new car and we started looking visiting dealerships in the area. We encountered few challenges in finding the right car and the right dealership to do business with. Nortwest Hills dealership was the last place we walked in and we were very pleased with the first visit and came back few days after to purchase our car. More

I had a great experience with this dealership. Jeff was very nice and professional. I would definitely recommend this dealership to anyone who is looking to buy a new or used car. very nice and professional. I would definitely recommend this dealership to anyone who is looking to buy a new or used car. More

In our search for a new car, we tried a lot of vehicles, Jeep Compass, Chevy Equinox, Ford Edge, Subaru Forester, Toyota Rav4 and Highlander and after all that running around, we returned to the first place Jeep Compass, Chevy Equinox, Ford Edge, Subaru Forester, Toyota Rav4 and Highlander and after all that running around, we returned to the first place where we looked, Northwest Hills. Jeff Cormier did a great job in presenting his knowledge of all the vehicles we looked at. He genuinely showed an interest in what we were looking for, showed great patience with our uncertainties, and did not pressure us in making a decision. He followed up with us about once a week to see how our search was progressing, checking to see if there was anything he could do to assist us, and invited us back to look at vehicles and ask questions. His degree of follow up was 'just right'. One thing that makes the decision to purchase a new vehicle so difficult is often times a pushy salesman. Jeff is NOT that, and our experience was one that we will tell others about and recommend to others. Our experience with Darren Schwartz during the financial part of the transaction was wonderful. He explained everything to us in great detail, was well organized with his paperwork, and seemed very knowledgeable . All in all, our experience with Northwest Hill has been a good one. More

I found my new 2012 GMC Truck on the website and called Bill to ask a few questions. He was very professional and not pushy at all. I was very pleased when I met him in person and felt very comfortable dea Bill to ask a few questions. He was very professional and not pushy at all. I was very pleased when I met him in person and felt very comfortable dealing with him. Everyone at the dealership was very welcoming and friendly. There were a few issues with the truck which I brought to Bill's attention and they were addressed with care and satisfaction. Bill was very knowledgeable about the truck and the purchase process. Bill was very accommodating with his schedule to meet my needs. All in all this was a very satisfactory purchase. 1 Week later I brought my daughter in to buy a new car and she purchased a 2013 Chevy Cruze. I would like to express my utmost thanks to Bill, Thank you. Mike Patrick. More

I brought my daughter in to Bill to look at new cars, He was very accommodating in test driving a couple different cars to ensure she found what she was happy with. She chose a new 2013 Chevy Cruze. Bill wo was very accommodating in test driving a couple different cars to ensure she found what she was happy with. She chose a new 2013 Chevy Cruze. Bill worked hard on getting us the best deal he could and I felt that the final outcome was fair. I recently purchased a 2012 GMC truck from Bill and that is why I brought in my daughter. Again Bill did a very great job meeting all are needs and scheduling of pick-up. Needless to say my daughter is extremely happy with her new car. More