Northwest Hills Chrysler Jeep Dodge Ram
Torrington, CT
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 6:30 AM - 5:00 PM
Tuesday 6:30 AM - 5:00 PM
Wednesday 6:30 AM - 5:00 PM
Thursday 6:30 AM - 5:00 PM
Friday 6:30 AM - 5:00 AM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
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My experience with Bill was more than I could have hope for. He was patient and listened to what I really wanted. Forget any preconceived notions you have about car dealer because you won't encounter them for. He was patient and listened to what I really wanted. Forget any preconceived notions you have about car dealer because you won't encounter them when dealing Bill. He is the complete opposite. Honest and hard working he did everything he could to get us the best deal. This was our third Jeep dealer and he blew the competition away by more than a mile. I left the dealership knowing that I had the best Wrangler for the best price out there. If you're in the market for a Jeep do not hesitate to give Bill a try. I'm sure he will not disappoint. More
The team did a great job in ordering the jeep for stock , great job with the bank, great job with paperwork and delivery. Thanks Neil, Bill, Darren great job with the bank, great job with paperwork and delivery. Thanks Neil, Bill, Darren More
Thank-you Jeff, My experience in purchasing my first Thank-you Jeff, My experience in purchasing my first almost new car was as positive as it could possibly be thanks to you. I was very surprised with Thank-you Jeff, My experience in purchasing my first almost new car was as positive as it could possibly be thanks to you. I was very surprised with how above and beyond you went to meet my needs. Allowing me to test drive the car all the way to my home and back just to see how it would perform on my hills was the reason that I ended up purchasing it. And when I had a small issue the next day due to my own negligence, one phone call to you and it was taken care of. Thank-you very much for all that you have done. I highly recommend Northwest Hills and Jeff Cormier to everyone looking to purchase a new or used vehicle. Sincerely, Darlene Brasche More
Bill was great to work with, had a pleasant car buying experience, unlike other dealers we visited. Very happy with our purchase. Would recommend to all. experience, unlike other dealers we visited. Very happy with our purchase. Would recommend to all. More
We thought Bill was a great guy. we got the vehicle that we really wanted and for a good price. It was a smooth transaction with no problems. We had bought a car here in 1997 and still own that Jeep. we really wanted and for a good price. It was a smooth transaction with no problems. We had bought a car here in 1997 and still own that Jeep. More
We had a very good experience at this dealership. Jeff was very helpful, honest and easy to do business with. We have bought many cars and this was probably the easiest experience that we had. was very helpful, honest and easy to do business with. We have bought many cars and this was probably the easiest experience that we had. More
We have passed this dealership many times, but never We have passed this dealership many times, but never thought to stop in. While researching a new vehicle, our 2008 Liberty just rang up at 200K m We have passed this dealership many times, but never thought to stop in. While researching a new vehicle, our 2008 Liberty just rang up at 200K miles, and we decided to begin the search. My sons are car buffs, and asked us to consider the Sahara. Both boys are over 6'5", and with a husband who is 6"4, the Sahara proved to have the head and leg room for my very tall family. As a USAA member, I began our search on the members Car Buying Service page. The process was simple. We built our Sahara on the web, were preapproved for our car loan, and asked USAA to recommend one of their dealer partners. Three, within twenty-five miles were selected. In under after ten minutes of "building our car," Jeff Cormier called to introduce himself and Northwest Hills. He was friendly, helpful, and courteous. Jeff was able to answer all of my questions over the phone and made the initial contact with the dealership a pleasant one. Our phone conversation was followed up with an e-mail referencing our conversation; very professional. Our experience at the dealership was just as welcoming. We were greeted by Megan Finn and had the opportunity to meet and speak with the service manager, as well as the financial manager to discuss what Jeep had to offer, as well as do a comparison with what our bank had to offer. The dealership had several Sahara models in various colors, top choices, and options from which to choose. We were able to take a test drive, under rainy conditions, to get a true feel for how the vehicle could handle the conditions for which Jeep is famous. We selected our vehicle on a Friday, and took delivery on Monday. While speaking with Jeff, he was able to discuss our Liberty with us at length. We learned of a gas tank re-call and were able to schedule a new tire installation and the tank replacement. This was not one of those in and out sales. Jeff called to make sure we were happy with our purchase, suggested some options that we did not include in our "build," and was there today to make sure the additional options were taken care of. Overall, this was an excellent experience. We are very happy with our selection of the Northwest Hills dealership, and have found a new dealership to care for both our our Jeeps. More
our 5th car purchase at Northwest Hills and a continuation of our experience with well-trained, professional and courteous staff. Bill our sales rep and Jeff assisting Bill in delivery of our new continuation of our experience with well-trained, professional and courteous staff. Bill our sales rep and Jeff assisting Bill in delivery of our new Dodge Grand Caravan was seamless. Vicki in service was able to order new front and rear splash guards and have them installed ,ready in time for delivery. Speaks to ability of Northwest Hills departments to provide excellent customer service. Although we miss Paul, our previous 4 car sales rep, we wish him well in his retirement and continue to look forward in our continuing relationship with Northwest Hills sales and service departments. More
This was the first time we worked with Jeff Cormier since Paul MacBeth retired. We are happy to say Jeff did a great job and was a pleasure to work with. We brought our daughter in to get a trade-in pr since Paul MacBeth retired. We are happy to say Jeff did a great job and was a pleasure to work with. We brought our daughter in to get a trade-in price on her '05 Liberty. She was interested in buying a 2014 Patriot and were very pleased with the prices. While we were there we got a trade-in price on my '08 Grand Cherokee because we were thinking of turning it in. We were so happy with Jeff and everyone at Northwest Hills that we also bought a '13 Jeep Grand Cherokee the same night. The trade-in and new sales prices were great and the entire team was very accomodating and pleasant to work with.We have purchased several Jeeps from Northwest Hills and will certainly be back to see Jeff in the future because from sales to service Northwest Hills is simply the best!! We wouldn't dream of going anywhere else!!! Thanks again, Lou and Jane Fasano More
Great experience from the time we walked in till we completed the purchase of our new vehicle. When we purchased our last car 7 years ago we used the internet approach to avoid the frustration. Recece completed the purchase of our new vehicle. When we purchased our last car 7 years ago we used the internet approach to avoid the frustration. Rececently we decided it was time to look for a new car and we started looking visiting dealerships in the area. We encountered few challenges in finding the right car and the right dealership to do business with. Nortwest Hills dealership was the last place we walked in and we were very pleased with the first visit and came back few days after to purchase our car. More