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Northwest Hills Chrysler Jeep Dodge Ram
Torrington, CT
811 Reviews
Northwest Hills Chrysler Jeep Dodge Ram in Torrington thrives on helping people like you find their next new Grand Cherokee, 1500, Dart, Town & Country or Wrangler. Of course, we don't stop at simply helping you decide which model you'd like. We also have dedicated auto financing experts on site to help you make your dream car part of your everyday routine.
Looking for a used car instead? We carry a wide range of well-maintained used Chrysler, Dodge, Jeep and RAM models, as well as top picks from other automakers. Our used car inventory from all over the Bristol, Waterbury and Hartford, CT area goes through a detailed inspection before hitting out used car lot.
What's more, our top-notch customer service doesn't end at the sale. The Northwest Hills Chrysler Jeep Dodge Ram car service department can help keep your car running like new for years to come. The secret? Only the truly committed Chrysler, Dodge, Jeep and RAM experts and the finest Chrysler, Dodge, Jeep or RAM parts make it into our shop.
If you happen to be in the market for a new or used car, then feel free to pay us a visit the next time you're in the greater Bristol, Waterbury or Hartford, CT areas. Located at 2033 East Main Street Torrington, Connecticut, we're always happy to answer any questions you might have and set up a test drive.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 6:30 AM - 5:00 PM
Tuesday 6:30 AM - 5:00 PM
Wednesday 6:30 AM - 5:00 PM
Thursday 6:30 AM - 5:00 PM
Friday 6:30 AM - 5:00 AM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
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Showing 811 reviews
January 17, 2014
In the past, I have found cars salesmen to be pushy, not so with Northwest Hill Dearlership. They are great people to do business with, and I would highly recommend them to any of my friend, knowing that th so with Northwest Hill Dearlership. They are great people to do business with, and I would highly recommend them to any of my friend, knowing that they would be in good hands. More
by bfergusson
Employees Worked With
Bill Reudgen
January 13, 2014
Vin was knowledgeable and very helpful with all the Vin was knowledgeable and very helpful with all the features of my Jeep. He was friendly and not overwhelming. He did answer all our questions wi Vin was knowledgeable and very helpful with all the features of my Jeep. He was friendly and not overwhelming. He did answer all our questions without hesitation. We did get a fair trade price. He even tracked down the missing manual. When it came to Darren, he knew his stuff! He asked "us" questions before we even started the paperwork. He verified everything. It was a nice trusting experience, no pressure at any time. Not to mention, I did get a sweet ride! Thank you again for a no nonsense, great experience at "our" hometown Dealer. Good job! Thanks Teresa More
by Tea35
January 02, 2014
Bill was initially very responsive to a telephone call and followed through efficiently and professionally thereafter. The pricing was fair in all respects and the used Jeep Wrangler was exceptionally c and followed through efficiently and professionally thereafter. The pricing was fair in all respects and the used Jeep Wrangler was exceptionally clean and expertly detailed at delivery. In sum our experience with Bill, the business manager, and the dealership overall exceeded our expectations. Importantly there were no surprises regarding the dealer or the vehicle condition. Highly recommended. More
by Tashablue
Employees Worked With
Bill Reudgen
December 27, 2013
Just had a terrific experience purchasing my jeep compass. Shopped at many dealers before making the purchase and northwest hills was by far the most reasonable deal and had the friendliest staff. Su compass. Shopped at many dealers before making the purchase and northwest hills was by far the most reasonable deal and had the friendliest staff. Such an easy experience buying my vehicle would highly recommend! More
by 2014jeepcompass
Employees Worked With
December 16, 2013
Was looking for the new Chrokee. Bill called me when one of the first showed up at the showroom gave it test drive and purchased it with the help of Bill. Which made it very easy to deal with and a happy cu of the first showed up at the showroom gave it test drive and purchased it with the help of Bill. Which made it very easy to deal with and a happy customer. More
by tjdes6121
Employees Worked With
Thom DeSanto, Bill Reudgen
December 09, 2013
This team understands the value of excellence & integrity in sales & service. Bill Reudgen is a first-class Salesperson. Vicki Ferreira & the entire Service/Parts dept are Tops. I look forward integrity in sales & service. Bill Reudgen is a first-class Salesperson. Vicki Ferreira & the entire Service/Parts dept are Tops. I look forward to a long time & mutually beneficial alliance. More
by doornick
December 05, 2013
Traded in my GMC Acadia for a Dodge Minivan. Thought I was buying from a good dealership...but I believe that is only when you buy new. Bought this stupid minivan and while the side view mirrors where be was buying from a good dealership...but I believe that is only when you buy new. Bought this stupid minivan and while the side view mirrors where being fixed, which took over a week to do---mind you---they also did transmission repair work on the vehicle and NEGLECTED to inform me of this even though I had signed the paperwork to buy this vehicle. I found out when the transmission left me stranded and I had to pay to have it towed back to THIS dealership since the closest one to me wouldn't touch the vehicle considering it would have been a call back to NWH. Complained to both the sales manager and service department manager...they did nothing but blame each other for the "MISREPRESENTATION" of this vehicle. ABSOLUTELY NOTHING!!! I also paid to have them put $600 worth of tires on the vehicle since it had to have tires---yet they did nothing with the bad breaks in the vehicle---the tires BTW suck and will not even move the vehicle in a little bit of snow!!!!! I HAVE had nothing but problems with this vehicle!!! OH and yes, I could sue them for all this but who the heck has the money to do this. The lawyer I spoke to wants $$$ upfront for this!! Shame on Northwest Hills and their shady dealings!!!! More
by veryupset73
December 02, 2013
Vin Kjersgaard provided us with excellent service. Even after the sale was made, he continued to call me to see if we were pleased with our purchase. I would definitely recommend Sullivan's to family membe after the sale was made, he continued to call me to see if we were pleased with our purchase. I would definitely recommend Sullivan's to family members and friends. Thank you. More
by gcaccamo
November 15, 2013
We were actually test driving another car and were driving by the NW Hills dealership and spotted the Jeep. We had gotten a good quote on a Nissan, but wanted to test drive the Jeep first. We drove driving by the NW Hills dealership and spotted the Jeep. We had gotten a good quote on a Nissan, but wanted to test drive the Jeep first. We drove it and were given a great deal from Bill, including our trade-in. It was a spontaneous thing, but it worked out well, and were able to drive it off the lot that same day. The staff was very courteous and Bill made sure I knew how to work all of the features in the new vehicle. Excellent experience and I'd recommend them highly. More
by peerless1945
Employees Worked With
Bill Reudgen
November 08, 2013
Dave Paolino is the reason for me buying this vehicle. I had just purchased a previous car from Dave at the Dealership and was so pleased with the experience that i returned to purchase a second vehicle - - had just purchased a previous car from Dave at the Dealership and was so pleased with the experience that i returned to purchase a second vehicle - - a Jeep. Dave is professional, knowledgable and made both purcases very smooth and efficient. Best salesperson I'v come across in a long time . More
by frank2580
