Northwest Hills Chrysler Jeep Dodge Ram
Torrington, CT
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 6:30 AM - 5:00 PM
Tuesday 6:30 AM - 5:00 PM
Wednesday 6:30 AM - 5:00 PM
Thursday 6:30 AM - 5:00 PM
Friday 6:30 AM - 5:00 AM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
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Great bunch of real people! Great modern dealership! From greeting, test drive, finance, signing, to oil changes - couldn’t ask for a more pleasant experience. If shopping or l Great modern dealership! From greeting, test drive, finance, signing, to oil changes - couldn’t ask for a more pleasant experience. If shopping or looking for service give them a shot! oh and Ask for Bill - explains everything and understands what you want vs other places that push what they have as an agenda! More
Staff Appreciation Bill Reudgen was our sales associate. He was extermely helpful and knowledgeable regarding the care we purchased. What can be an overwhleming experie Bill Reudgen was our sales associate. He was extermely helpful and knowledgeable regarding the care we purchased. What can be an overwhleming experience for some, was a completely smooth, tension free experience with Bill. The manager and the team were outstanding with their help in finding financing for my first vehicle from a car dealership. We will defiintely be return customers in the future. More
A great experience. Bill made the entire process easy and fast. He was knowledgeable, professional and very helpful in answering all my questions and concerns. I will see Bill made the entire process easy and fast. He was knowledgeable, professional and very helpful in answering all my questions and concerns. I will seek his advice again, next time I am ready to buy a new car. More
First Official Adult Purchase! New Jeep! Graduating college, becoming a nurse, obtaining an incredible job and buying myself a Jeep are my biggest goals and achievements to date. This week, Graduating college, becoming a nurse, obtaining an incredible job and buying myself a Jeep are my biggest goals and achievements to date. This week, my lifelong dream to own a Jeep Wrangler finally came true. When it came to custom designing and ordering a Jeep, I knew NW Hills was the place for me. From the time I walked through the doors I was greeted by friendly, helpful staff and I never felt pressured to make a purchase. Bill went out of his way to make sure I had every feature I wanted and even the ones I didn't know I needed! When my beautiful white Wrangler arrived this past week, I was promptly alerted and a plan was made to pick it up! Bill once again went above and beyond to make sure I understood every aspect of my Wrangler, from the touchscreen nav/radio unit to the hard top panels, I left the lot knowing all needed to enjoy my new Jeep! More
dealing with professionals From the moment I walked into the dealership to the delivery of my new jeep I was treated with respect and everyone gave the feeling of family. I was From the moment I walked into the dealership to the delivery of my new jeep I was treated with respect and everyone gave the feeling of family. I was most impressed with everyones knowledge and professional attitude. I was never given the "hard sell" and I felt that they where looking out for my best interest. Their first price was better than other dealerships without the hassle of bargaining. Truly a great experience , I highly recommend this dealership More
Enjoyable experience! This is the first vehicle that my husband I purchased from Northwest Hills dealership. Bill Reudgen was our salesman and he was great! We first cont This is the first vehicle that my husband I purchased from Northwest Hills dealership. Bill Reudgen was our salesman and he was great! We first contacted him via telephone to inquire about a vehicle. We continued to correspond via email for several days until we were able to meet in person and test drive the vehicle that we were interested in! We were very happy with the customer service from Bill and the other members of the Northwest Hills team. We would recommend the dealership to friends and family looking for a new car! More
Made the New Car Buying Process Pleasant Again As a rule, I don't usually like car dealerships or the car buying process in general. However, Northwest Hills is a huge exception to that rule. Aft As a rule, I don't usually like car dealerships or the car buying process in general. However, Northwest Hills is a huge exception to that rule. After having just had a disastrous experience with another local dealership that made me want to never even attempt to buy a new car again, Northwest Hills gave me renewed confidence after my recent purchase of a 2014 Jeep Cherokee. Everything about the experience and the people was pleasant. Our salesman, Bill Reudgen, was patient and listened and was not at all pushy or demeaning (which was a stark contrast to other dealerships we have encountered). He was knowledgeable of the products and gave very helpful insights. He even came in on his day off to let me go for a test drive. My husband and I also worked with Neil Reising and Darren Schwartz during the process, who were likewise very professional and courteous and helpful. If we had questions, they were answered. And turnaround time was quick and the process was made to be convenient for us as the customer. We appreciated how clean and bright and welcoming the dealership is, how every person we encountered smiled and was friendly and asked if we needed any help and introduced themselves. We appreciated that there was no gamesmanship being played and everything was upfront and "on the level." Northwest Hills has proven to be top notch. More
new truck purchase I would highly recommend purchasing a vehicle from Northwest Hills. This was are fourth vehicle purchase in 9 years and all have been pleasant. No pre I would highly recommend purchasing a vehicle from Northwest Hills. This was are fourth vehicle purchase in 9 years and all have been pleasant. No pressure, listened to our vehicle needs and wishes and worked with us to get that vehicle. We definitely will use NWH's in the future. More
Couldn't be better! Bill Reudgen is a great sales representative! This is the second Jeep Grand Cherokee my wife and I have purchased from him in the last few years. He i Bill Reudgen is a great sales representative! This is the second Jeep Grand Cherokee my wife and I have purchased from him in the last few years. He is patient and is a great listener, and he really know his Jeeps. We hope to be in a position to buy another new Jeep within the next few years, and when we're ready we will call Bill again. More
car purchase My salesman, Bryan, was very helpful and cooperative. I would highly recommend both him and the dealership. they agreed to certain conditions to the My salesman, Bryan, was very helpful and cooperative. I would highly recommend both him and the dealership. they agreed to certain conditions to the purchase and they stood by their agreement. More