Northwest Hills Chrysler Jeep Dodge Ram
Torrington, CT
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 6:30 AM - 5:00 PM
Tuesday 6:30 AM - 5:00 PM
Wednesday 6:30 AM - 5:00 PM
Thursday 6:30 AM - 5:00 PM
Friday 6:30 AM - 5:00 AM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
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Made the New Car Buying Process Pleasant Again As a rule, I don't usually like car dealerships or the car buying process in general. However, Northwest Hills is a huge exception to that rule. Aft As a rule, I don't usually like car dealerships or the car buying process in general. However, Northwest Hills is a huge exception to that rule. After having just had a disastrous experience with another local dealership that made me want to never even attempt to buy a new car again, Northwest Hills gave me renewed confidence after my recent purchase of a 2014 Jeep Cherokee. Everything about the experience and the people was pleasant. Our salesman, Bill Reudgen, was patient and listened and was not at all pushy or demeaning (which was a stark contrast to other dealerships we have encountered). He was knowledgeable of the products and gave very helpful insights. He even came in on his day off to let me go for a test drive. My husband and I also worked with Neil Reising and Darren Schwartz during the process, who were likewise very professional and courteous and helpful. If we had questions, they were answered. And turnaround time was quick and the process was made to be convenient for us as the customer. We appreciated how clean and bright and welcoming the dealership is, how every person we encountered smiled and was friendly and asked if we needed any help and introduced themselves. We appreciated that there was no gamesmanship being played and everything was upfront and "on the level." Northwest Hills has proven to be top notch. More
new truck purchase I would highly recommend purchasing a vehicle from Northwest Hills. This was are fourth vehicle purchase in 9 years and all have been pleasant. No pre I would highly recommend purchasing a vehicle from Northwest Hills. This was are fourth vehicle purchase in 9 years and all have been pleasant. No pressure, listened to our vehicle needs and wishes and worked with us to get that vehicle. We definitely will use NWH's in the future. More
Couldn't be better! Bill Reudgen is a great sales representative! This is the second Jeep Grand Cherokee my wife and I have purchased from him in the last few years. He i Bill Reudgen is a great sales representative! This is the second Jeep Grand Cherokee my wife and I have purchased from him in the last few years. He is patient and is a great listener, and he really know his Jeeps. We hope to be in a position to buy another new Jeep within the next few years, and when we're ready we will call Bill again. More
car purchase My salesman, Bryan, was very helpful and cooperative. I would highly recommend both him and the dealership. they agreed to certain conditions to the My salesman, Bryan, was very helpful and cooperative. I would highly recommend both him and the dealership. they agreed to certain conditions to the purchase and they stood by their agreement. More
2015 New Jeep Cherokee I was highly satisfied experience at NWH. Bill was very helpful and knowledgeable. We drove several Jeeps and,after several visits, chose our vehicl I was highly satisfied experience at NWH. Bill was very helpful and knowledgeable. We drove several Jeeps and,after several visits, chose our vehicle. Bill was always available by phone and returned calls expediently (even on his day off). More
Excellent I was very nervous about buying a new car but Bill Reudgen made it very easy. He was very friendly, informative and was not pushy. Made my experience I was very nervous about buying a new car but Bill Reudgen made it very easy. He was very friendly, informative and was not pushy. Made my experience with Northwest excellent and will recommend to all of my friends. Thank-you! More
A great experience from start to finish I have talked about a Jeep for months and saw one online. I was given all the info I needed ahead of time. I felt like I had the knowledge to make a I have talked about a Jeep for months and saw one online. I was given all the info I needed ahead of time. I felt like I had the knowledge to make a decision quickly.I went in to test drive and experienced friendly, accommodating, and helpful people. I was not pushed or made to feel like I had to decide then and there- which was my fear in going to a dealership. More
2014 New Jeep Wrangler Purchase I would rate my experience with Northwest Hills Chrysler and in particular William Hogarth as Outstanding. Will was very upfront during the whole proc I would rate my experience with Northwest Hills Chrysler and in particular William Hogarth as Outstanding. Will was very upfront during the whole process, gave me accurate information every step of the way and made the entire purchase process worry free and pleasant. It was great working with him and his boss Neal (?). The only issue was that I couldn't get Nav installed before delivery and have to wait until November for it. Thanks. More
Wonderful experience for a first time car purchase The dealership offers a variety, both new and used cars. The dealership works with you to find the right type of make and model for your purchase. Ove The dealership offers a variety, both new and used cars. The dealership works with you to find the right type of make and model for your purchase. Overall: great experience at Northwest Hills Jeep! Bill Reudgen was very helpful and informative with explaining all I needed to know for my first car purchase. Bill Reudgen provided excellent communication and service. The whole process of purchasing and pickup of my vehicle was very quick. I highly recommend Northwest Hills Dealership and Bill Reudgen. More
Excellent Dealership I had an excellent experience purchasing my new car from Northwest Hills Jeep in Torrington. The sales people were not pushy and did not hassle me as I had an excellent experience purchasing my new car from Northwest Hills Jeep in Torrington. The sales people were not pushy and did not hassle me as I considered my car choices. Everyone on the staff that I met were extremely friendly and helpful, providing thorough explanations of the options available and how the sale and financing would work. I enjoyed my car buying experience at this dealership - which has not always been the case in years past at other dealerships. I have recommended this dealership to several friends and co-workers. More