Northwest Hills Chrysler Jeep Dodge Ram
Torrington, CT
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 6:30 AM - 5:00 PM
Tuesday 6:30 AM - 5:00 PM
Wednesday 6:30 AM - 5:00 PM
Thursday 6:30 AM - 5:00 PM
Friday 6:30 AM - 5:00 AM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
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2015 RUBICON Bill Reudgen was VERY professional. Not pushy, very patient, and LISTENED to what I wanted. I shopped few other dealerships closer to me, but the cu Bill Reudgen was VERY professional. Not pushy, very patient, and LISTENED to what I wanted. I shopped few other dealerships closer to me, but the customer service was horrible, so I just walked away and kept thinking about it. I met Bill via an online inquiry and he patiently followed up with me until I was ready to drive out to their location. He then listened, gave me the answers I needed and I walked away making an order that day. I have now received my Rubicon, LOVE IT, and very satisfied customer. Customer Service is everything, you have options, suggest you explore them with Bill ! Happy Trails, Kimberly More
great overall! Was having a horrible day with my other vehicle and was totally done with it, I walked into the dealership and they took care of everything, from pick Was having a horrible day with my other vehicle and was totally done with it, I walked into the dealership and they took care of everything, from picking my dead car off the road and helping me find a great one for my wife. They even put a nice Ribbon on it for me to surprise her. Thanks everyone at North West Hills .. Neil and William everything was Great! Happy Holidays More
Painless Purchase! I had been in the market for an AWD and narrowed it down to a few vehicles. I spoke with Bill Reudgen after I received an internet email responding t I had been in the market for an AWD and narrowed it down to a few vehicles. I spoke with Bill Reudgen after I received an internet email responding to my inquiry on a Jeep. Once at the dealership I was provided with a thorough background on the vehicle, and a comprehensive test drive along with a fair discussion of the vehicle I would be purchasing as well as my trade-in. I did not feel pressured and the experience was definitely professional. Bill was knowledgeable of the product and listened as I explained that I did not want hours of haggling over the vehicle. I was in and out of the dealership within a reasonable time and given the time I needed to ultimately make my decision. I purchased the Jeep and have told others about Bill and Northwest Hills. Bill will have two new referrals for purchases of Jeeps. More
Awesome experience!!! I had visited 7 dealerships looking for a truck. I had to meet a certain budget but wanted a specific vehicle. This was a very stressful situation. I I had visited 7 dealerships looking for a truck. I had to meet a certain budget but wanted a specific vehicle. This was a very stressful situation. I had been looking for 2 month and not really making any progress. This is where Northweast Hills came in. I happen to be driving by on my way to a store that I don't normally visit and noticed a Ram dealership. When I walked in I was greeted by Bill Reudgen. From there on I had an amazing experience. Bill found me the exact vehicle that met my budget. Bill also was able to have two accessories installed on my vehicle in the very short window I had before the holiday. Overall the entire experience was great and highly recommend this dealership. More
Great bunch of real people! Great modern dealership! From greeting, test drive, finance, signing, to oil changes - couldn’t ask for a more pleasant experience. If shopping or l Great modern dealership! From greeting, test drive, finance, signing, to oil changes - couldn’t ask for a more pleasant experience. If shopping or looking for service give them a shot! oh and Ask for Bill - explains everything and understands what you want vs other places that push what they have as an agenda! More
Staff Appreciation Bill Reudgen was our sales associate. He was extermely helpful and knowledgeable regarding the care we purchased. What can be an overwhleming experie Bill Reudgen was our sales associate. He was extermely helpful and knowledgeable regarding the care we purchased. What can be an overwhleming experience for some, was a completely smooth, tension free experience with Bill. The manager and the team were outstanding with their help in finding financing for my first vehicle from a car dealership. We will defiintely be return customers in the future. More
A great experience. Bill made the entire process easy and fast. He was knowledgeable, professional and very helpful in answering all my questions and concerns. I will see Bill made the entire process easy and fast. He was knowledgeable, professional and very helpful in answering all my questions and concerns. I will seek his advice again, next time I am ready to buy a new car. More
First Official Adult Purchase! New Jeep! Graduating college, becoming a nurse, obtaining an incredible job and buying myself a Jeep are my biggest goals and achievements to date. This week, Graduating college, becoming a nurse, obtaining an incredible job and buying myself a Jeep are my biggest goals and achievements to date. This week, my lifelong dream to own a Jeep Wrangler finally came true. When it came to custom designing and ordering a Jeep, I knew NW Hills was the place for me. From the time I walked through the doors I was greeted by friendly, helpful staff and I never felt pressured to make a purchase. Bill went out of his way to make sure I had every feature I wanted and even the ones I didn't know I needed! When my beautiful white Wrangler arrived this past week, I was promptly alerted and a plan was made to pick it up! Bill once again went above and beyond to make sure I understood every aspect of my Wrangler, from the touchscreen nav/radio unit to the hard top panels, I left the lot knowing all needed to enjoy my new Jeep! More
dealing with professionals From the moment I walked into the dealership to the delivery of my new jeep I was treated with respect and everyone gave the feeling of family. I was From the moment I walked into the dealership to the delivery of my new jeep I was treated with respect and everyone gave the feeling of family. I was most impressed with everyones knowledge and professional attitude. I was never given the "hard sell" and I felt that they where looking out for my best interest. Their first price was better than other dealerships without the hassle of bargaining. Truly a great experience , I highly recommend this dealership More
Enjoyable experience! This is the first vehicle that my husband I purchased from Northwest Hills dealership. Bill Reudgen was our salesman and he was great! We first cont This is the first vehicle that my husband I purchased from Northwest Hills dealership. Bill Reudgen was our salesman and he was great! We first contacted him via telephone to inquire about a vehicle. We continued to correspond via email for several days until we were able to meet in person and test drive the vehicle that we were interested in! We were very happy with the customer service from Bill and the other members of the Northwest Hills team. We would recommend the dealership to friends and family looking for a new car! More