Northwest Hills Chrysler Jeep Dodge Ram

My wife and I would like to thank Johnathan Cruz and the team at North West Hills Chrysler Jeep Dodge Ram for a very positive 2022 Chrysler Pacifica Hybrid order/purchase experience. Johnathan was friendly team at North West Hills Chrysler Jeep Dodge Ram for a very positive 2022 Chrysler Pacifica Hybrid order/purchase experience. Johnathan was friendly and professional and walked us through the process step by step answering our every question along the way. When our Pacifica arrived four months later (not bad with our current supply chain issues), Jeff handled our paperwork quickly then Johnathan walked us through our Pacifica’s many bells and whistles and followed up with us days later just to see how we were doing and if we had any other questions. Overall, the environment felt very relaxed and pressure free which we appreciated unlike our experiences with other dealers. Everyone seemed to value our time. We never felt rushed or abandoned for long periods to ‘check on something in the back.’ The team at Northwest Hills cares for its customers and takes the dread out of buying a car. Highly recommended! More

Jonathan was great - returned calls promptly and was professional. He was very helpful showing me the new features of my car professional. He was very helpful showing me the new features of my car More

Jonathan was courteous and efficient…. a pleasure to work with. Always set a high standard. a pleasure to work with. Always set a high standard. More

Mike was a pleasure, he was very polite and did not pressure me! Answered my questions quickly and accurately, if he didn’t know he would get the answer right away! I expressed interest and made an pressure me! Answered my questions quickly and accurately, if he didn’t know he would get the answer right away! I expressed interest and made an appointment to have my car appraised. Mike had the 2 cars I was interested in already out front, cleaned and ready for me to look at. My car was appraised in a more than fair value! I was happy with the overall deal and setup an appointment for later in the week to take delivery of the car. Michael made sure all was good and took deliver of my car! Absolutely happy with my experience and will continue to do business with Mike and this dealer going forward! Thank you again! More

Very easy stress free experience. I walked in knew what I wanted and left that day with a new vehicle. Tony took the time to show me the features of the vehicle and made sure I had no I walked in knew what I wanted and left that day with a new vehicle. Tony took the time to show me the features of the vehicle and made sure I had no questions! More

Great experience at the the dealership. Our sales man Tony was great. Answer all our questions . If we would buy another vehicle, this is the place to go. Our sales man Tony was great. Answer all our questions . If we would buy another vehicle, this is the place to go. More

The entire process was easy & pleasant, these guys are total pros! Tony is helpful, accommodating, knowledgeable & friendly - I highly recommend him & the whole team!!! total pros! Tony is helpful, accommodating, knowledgeable & friendly - I highly recommend him & the whole team!!! More

I had an incredible car buying experience it was the best and easiest transaction I ever had I had an appointment with Tony Toland and he was waiting key in hand when I got there. I took the Jeep for a test and easiest transaction I ever had I had an appointment with Tony Toland and he was waiting key in hand when I got there. I took the Jeep for a test drive, it drove beautifully and was in showroom ready condition Tony took the time to explain all the new features that were in the Jeep and I dove it loved it and decided to purchase the Jeep. I knew exactly how much it was and there was none of the “how much do you want your payments to be” stuff……. And the ridiculous games other dealers play, it was positively a wonderful buying experience. I came from Massachusetts and the vehicle was registered and ready to go when I arrived to pick it up, Tony set up the Apple car play and explained everything in detail. Tony Toland is a wonderful person to deal with, very knowledgeable about his product and went above and beyond to assist me with this totally flawless transaction. Everyone at the dealership was fabulous and very friendly. I absolutely will return even though it is a drive and I wouldn’t hesitate to purchase a vehicle here, ask for Tony he’s the best thanks for the wonderful car buying experience! More

Well run, organized and efficient dealership employing very friendly and knowledgeable sales, service and staff members. Tony Toland worked hard to make our buying experience a pleasure. He is not only an very friendly and knowledgeable sales, service and staff members. Tony Toland worked hard to make our buying experience a pleasure. He is not only an asset to the Northwest Hills family, but a true gentleman in all respects. More

From 1st walking through the door in the poring rain to test drive a Jeep, to my Gladiator purchase, everything went pretty smooth. My sales rep Tony Toland was wonderful. He is easy to talk to, knowledgea test drive a Jeep, to my Gladiator purchase, everything went pretty smooth. My sales rep Tony Toland was wonderful. He is easy to talk to, knowledgeable and took the time to explain things. I had a small hiccup in the finalizing side of things but Jeff and Tony got things taken care taken care of. I'd definitely recommend this dealership to friends and family. I would most definitely tell them to go see Tony! More