Northwest Hills Chrysler Jeep Dodge Ram
Torrington, CT
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 6:30 AM - 5:00 PM
Tuesday 6:30 AM - 5:00 PM
Wednesday 6:30 AM - 5:00 PM
Thursday 6:30 AM - 5:00 PM
Friday 6:30 AM - 5:00 AM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
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Helpful, friendly and great knowledge of the cars. Bill Reudgen was very helpful and knowledgeable ok this big life decision. He had all the answers and made the process very comfortable and easy. I wo Bill Reudgen was very helpful and knowledgeable ok this big life decision. He had all the answers and made the process very comfortable and easy. I would highly recommend anyone looking to purchase a new car to seek Bill out. More
Great Experience Was a pleasure to purchase my car here. Zach was straight forward and very easy to work with. We are looking for a second car for my wife and will be Was a pleasure to purchase my car here. Zach was straight forward and very easy to work with. We are looking for a second car for my wife and will be going to this dealership first. More
Great service I have nothing but good things to say about this dealership. Bill was great to work with and was very accommodating. They really worked with my fiancé I have nothing but good things to say about this dealership. Bill was great to work with and was very accommodating. They really worked with my fiancé and I on the price and got us into a new vehicle for the price we were looking for despite the situation we were previously in our car. More
No surprises very honest! My sales person was professional and very knowledgeable I was not pressured to purchase and all options for financing were clearly outlined. When My sales person was professional and very knowledgeable I was not pressured to purchase and all options for financing were clearly outlined. When it came time to close the deal, no surprises...everything was just as it was promised. Great experience! More
Good Fealership Good experience. Great dealership!i will recommend this place to my friends and family. Employees are helpful and friendly and not too pushy. This i Good experience. Great dealership!i will recommend this place to my friends and family. Employees are helpful and friendly and not too pushy. This is our second purchase or lease at Northwest Hills. More
Internet jeep shopping Went to dealer on Sunday to look at used jeeps, then got on line to check info on those that we had interest in.the dealer website had, send a questio Went to dealer on Sunday to look at used jeeps, then got on line to check info on those that we had interest in.the dealer website had, send a question so I did and to my surprise Christina answered.I made an appointment for Monday and Christina who is a tech person had Bill Reudgen help us.I had asked to see a new jeep and sent the stock number of that vehicle,again surprise,the jeep was cleaned and ready to go.Bill was easygoing,helpful and fun to deal with,he knows his jeeps and Saturday we went home with a new jeep Cherokee Latitude.Last note, hate the stop start feature that is a must for all dealers but love Bill Reudgen ,good person to do business with. More
Jeep lease We were very surprised on our visit to Northwest Hills. The salesman could not have been better. He wasn't pushy, listened, and did his best to meet w We were very surprised on our visit to Northwest Hills. The salesman could not have been better. He wasn't pushy, listened, and did his best to meet what we were looking for. We did not have to go through the dreaded back and forth dickering to arrive at a final price for our vehicle. You could tell they wanted our business and did what they could to make a deal. The vehicle was ready with no hassles when they said it would be. We would go back there again. More
It was a great experience and very easy. Everyone is so nice Everyone was so nice and friendly. It was the best experience! I went to the dealership on Monday and had a new car Friday afternoon. Everyone was so nice and friendly. It was the best experience! I went to the dealership on Monday and had a new car Friday afternoon. More
Felt like home. My Fiancé and I walked into this Jeep dealership because we were fed up with the two Hyundai dealerships nearest to us. They were shady, full of rhet My Fiancé and I walked into this Jeep dealership because we were fed up with the two Hyundai dealerships nearest to us. They were shady, full of rhetoric without facts and figures. They kept giving us the run around. Both dealerships could not itemize or display the savings to us that we were benefiting. They kept giving us "magic" numbers and pressuring us that the sales event is almost over and we should act right away. Never for one moment did we believe the salesmen from those dealerships thought we were human beings with intelligence. That being said... I own a Jeep Cherokee already. I love the vehicle and have never looked back. We walked into this dealership not sure which Cherokee we were going to look at and possibly buy. We patiently waited in the showroom, because it was busy and that's a great sign to us because the other dealerships didn't have was customer foot traffic. We checked out the Grand Cherokee and well we already know what the Cherokee looks like because I own a 2015. After a short time, we met Bill Reudgen. Bill is experienced, calm, patient, approachable, and most importantly friendly. He not only took the time to discuss the features and benefits of both vehicles, but he had the facts and figures we were looking for. No magic numbers being pulled out of a hat here. Bill was not pushy at all which we loved. He took special care to pay extra attention to my pregnant Fiancé. We have an expanding family and we were leaning toward the Grand Cherokee. We took it for a test drive and I let my Fiancé do all the driving because it was going to be hers and I wanted her to feel comfortable in it. Bill was very informative and patient to explain all the features that I have been accustomed to but she was not. In the end she fell in love with the vehicle. We made our purchase and Bill was kind enough to mention the the different varieties they currently have or on the way. She chose the Black GC over the white one. Bill had us fill out some paperwork left a deposit and he told us we could pick the vehicle up in 2 days. Which was fast to us. When we did pick up the car on that Tuesday evening. We walked in and finalized the paperwork. Afterwards, Bill took the time after closing mind you, to get in our car and set up bluetooth pairing, uconnect activation, navigation etc. He explained the features and questions that we had before departing. I have rarely seen such dedication in sales people and we felt special being treated this way. We will always buy Jeep from now on and only from this dealership. Thank you Bill! More
My experience was at Northwest Hills was wonderful My experience at Northwest Hills in Torrington was absolutely amazing. Right as I walked in the staff welcomed me with open arms and made me feel extr My experience at Northwest Hills in Torrington was absolutely amazing. Right as I walked in the staff welcomed me with open arms and made me feel extremely comfortable. They knew exactly what I was looking for and gave me helpful advice as to what is in my best interest. They are a wonderful group of people and I recommend everyone to go there! I am beyond grateful for what they did for me. More