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Northwest Hills Chrysler Jeep Dodge Ram
Torrington, CT
810 Reviews
Northwest Hills Chrysler Jeep Dodge Ram in Torrington thrives on helping people like you find their next new Grand Cherokee, 1500, Dart, Town & Country or Wrangler. Of course, we don't stop at simply helping you decide which model you'd like. We also have dedicated auto financing experts on site to help you make your dream car part of your everyday routine.
Looking for a used car instead? We carry a wide range of well-maintained used Chrysler, Dodge, Jeep and RAM models, as well as top picks from other automakers. Our used car inventory from all over the Bristol, Waterbury and Hartford, CT area goes through a detailed inspection before hitting out used car lot.
What's more, our top-notch customer service doesn't end at the sale. The Northwest Hills Chrysler Jeep Dodge Ram car service department can help keep your car running like new for years to come. The secret? Only the truly committed Chrysler, Dodge, Jeep and RAM experts and the finest Chrysler, Dodge, Jeep or RAM parts make it into our shop.
If you happen to be in the market for a new or used car, then feel free to pay us a visit the next time you're in the greater Bristol, Waterbury or Hartford, CT areas. Located at 2033 East Main Street Torrington, Connecticut, we're always happy to answer any questions you might have and set up a test drive.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 6:30 AM - 5:00 PM
Tuesday 6:30 AM - 5:00 PM
Wednesday 6:30 AM - 5:00 PM
Thursday 6:30 AM - 5:00 PM
Friday 6:30 AM - 5:00 AM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
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Showing 810 reviews
July 02, 2023
The service was very good and timely. Will recommend to all friends. Thank you very much. Will recommend to all friends. Thank you very much. More
by skip9457b
Employees Worked With
May 27, 2023
My grand Cherokee summit had air suspension problem. Problem was detected reasonably quickly. After problem was determined, parts were ordered. The down side? It took manufacturers weeks to ship parts n Problem was detected reasonably quickly. After problem was determined, parts were ordered. The down side? It took manufacturers weeks to ship parts needed, and they changed delivery date 3 times adding up to over 1 month just waiting for parts. Not at all dealerships fault. Once parts arrived, it was fixed and returned to me within 2 days. Dealership was efficient detecting problem. The parts supplier was the one who kept dropping the ball. Nick did what he could to hurry the process, but was also at the mercy of the parts supplier. Dealership service department was excellent as usual, but because parts supplier fell asleep at the wheel, my grand Cherokee summit had an extended visit of 7 weeks at the dealership because it couldn’t be driven with the air bags completely deflated. Thumbs up 👍 to the dealership and Nick Pyle for their continual care of my Grand Cherokee Summit while waiting for the parts. BOO!! to the parts supplier who needs a fire lit 🔥 under their butts. Ultimately, parts finally arrived, Nick and the techs got right on it, and it was a job well done. Am very pleased with work done. This dealership and service department has always been right on the money for all the years I’ve been with them, and at times gone beyond when they didn’t have to. Rating: Dealership, Nick, and techs > 100% … Parts supplier: Needs a daily wake-up call to say the least!! More
by Diamond Dave
Employees Worked With
May 17, 2023
Very friendly, helpful and experienced. Open on time and quick service. Discounts and coupons available. Open on time and quick service. Discounts and coupons available. More
by dickhemenway
April 28, 2023
Always great service, friendly & courteous staff. Bought my last 3 vehicles here and my current Pacifica here in 2018 and always bring it back here for service. Bought my last 3 vehicles here and my current Pacifica here in 2018 and always bring it back here for service. More
by mnewman7853
Employees Worked With
April 27, 2023
I definitly would not go to this dealer again! They try to rip you off on your trade in. There offer was$9,000 less than the dealer I ended up going with! I understand they need to make a profit b They try to rip you off on your trade in. There offer was$9,000 less than the dealer I ended up going with! I understand they need to make a profit but this is absolutly rediculous how they try to take advantage of people! More
by LML
March 17, 2023
Everything went very well. Staff professional and kept us well informed throughout the entire purchase process. The financing process went smoothly. Mike the salesperson was ab Staff professional and kept us well informed throughout the entire purchase process. The financing process went smoothly. Mike the salesperson was able to answer any and all questions we had without hesitation. Well versed on the vehicle we purchased. Extremely polite and knowledgeable. More
by Togabum
Employees Worked With
Mike Rodriguez
