Northwest Hills Chrysler Jeep Dodge Ram
Torrington, CT
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 6:30 AM - 5:00 PM
Tuesday 6:30 AM - 5:00 PM
Wednesday 6:30 AM - 5:00 PM
Thursday 6:30 AM - 5:00 PM
Friday 6:30 AM - 5:00 AM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
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Happy Jeep Owner Great service My salesman, Bill Reudgen understood what I was looking for and made it happen I had the opportunity to test drive two models before Great service My salesman, Bill Reudgen understood what I was looking for and made it happen I had the opportunity to test drive two models before making my decision The team was efficient, thorough and courteous Will definitely recommend them and look forward to my Jeep family relationship More
Great experience dealing with Bill. Great experience dealing with Bill Rugen. We bought the 2nd vehicle from them because of the 1st experience. Large dealership but no pressure. Like th Great experience dealing with Bill Rugen. We bought the 2nd vehicle from them because of the 1st experience. Large dealership but no pressure. Like the "old" days dealing with a local small town dealership. They do everything to make you comfortable. Bill takes all the time necessary to go through all the vehicle's options and functions! The GM Steve was great to deal with also and answered any questions or concerns. The financial manager Darren was great too. He went over everything and explained everything. Everyone works as part of a "team" so that you have a great buying experience. The truck was prepped beautifully. The prep guys seem to take a lot of pride in their work. I definitely will recommend Northwest Hills Dealerships! I actually bought a Chevy Colorado from Bill. I selected Jeep below because that was the 1st vehicle we purchased. More
The dealership made buying a car an easy experience. Buying a car can be a big hassle. My experience with Zach McNutt and the dealership was trouble free. I appreciated his helpful and honest approach Buying a car can be a big hassle. My experience with Zach McNutt and the dealership was trouble free. I appreciated his helpful and honest approach. This is the second vehicle I have purchased from Northwest Hills. More
Excellent experience in returning one lease and entering into another lease. Our salesman Bill was amazing and treated us well. We love our new Jeep. experience in returning one lease and entering into another lease. Our salesman Bill was amazing and treated us well. We love our new Jeep. More
Amazing Bill was such a big help to me. I went in there first with my sister and we are 20 and 21 the perfect bait for any car salesmen. However, Bill was so Bill was such a big help to me. I went in there first with my sister and we are 20 and 21 the perfect bait for any car salesmen. However, Bill was so professional with us and treated us the same way he would treat anyone else. He didn’t talk down to us or talk to us like we were stupid. When I told him that I would like to bring someone who knows a little more to look at the car I wanted he didn’t try to jump down my throat or anything. The financing process was a little slow, but the dealership was busy. All in all everyone that helped me out was great! More
Easiest Car Buying Experience EVER! I am thrilled with my experience with Sullivan's NWH CJDR. First they brought the car to me! Second they made it EASY to get thru the paperwork and I am thrilled with my experience with Sullivan's NWH CJDR. First they brought the car to me! Second they made it EASY to get thru the paperwork and the financials. Nothing complicated...nothing different that discussed over email, text and phone. And Bill went thru every feature of my new car quickly and easily. The dealership respects your time, no nonsense, and i just love my new Jeep! More
Exceded Expectations I was recommended the Sullivan Auto Group by a very close family friend who has gone to this group multiple times. Needless to say my highest expectat I was recommended the Sullivan Auto Group by a very close family friend who has gone to this group multiple times. Needless to say my highest expectations were far exceeded - from the test drive, to the negotiations, and all the way to signed paperwork. Bill Reudgen was attentive and friendly at every turn and not once did i doubt his ability to meet my numerous requests in a very timely fashion. Looking forward to working with Bill and Kevin in the future. More
They sold me a car that they didn't have a title to. They had a car on their lot for sale that I was interested in. I kept in touch and they gave me a better deal so I said I would buy it. I live 45 minu They had a car on their lot for sale that I was interested in. I kept in touch and they gave me a better deal so I said I would buy it. I live 45 minutes away. I emptied my car of everything (I have a trunk full of work stuff) and went there because they said I could sign the paperwork and take the car that day. I was very excited to pick up my new car. After we started the sale paperwork they said that they would have to send me on a dealer plate because they didn't have the title. Then they said I could not take the car on the dealer plate because I live out of state and my Insurance won't cover me on an out of state dealer plate. They said could not put me in a dealer plate if MY insurance wouldn't cover it....what about THEIR insurance? It was their mistake selling a car that they didn't have a title to. They said nope they would not. They lost my business for life! I like their service dept and I liked my salesman but the general manager is a fool. It was THEIR MISTAKE and they should have let me take the car I just bought and was excited to take and drive. I should never had been told it may take 10 days or so to get the title and then I could come back to get the car. Their loss. More
Purchase of Jeep Renegade Latitude At the end of January, 2018, my husband and I had the pleasure of working with Zach McNutt, sales person at the Sullivan Jeep/Chrysler dealership. Zac At the end of January, 2018, my husband and I had the pleasure of working with Zach McNutt, sales person at the Sullivan Jeep/Chrysler dealership. Zach was very knowledgeable about the Jeep line of vehicles. He answered our questions being very helpful and professional. Because of his knowledge and his “less aggressive approach” with us, we ended up purchasing a new Jeep Renegade Latitude, which we have been so happy with. Because of Zach’s interaction with us being so helpful and positive, we would definitely do business with the Sullivan dealership in the Northwest Hills in CT. Great experience, great car! Thank you, Zach! More
Bill Reudgen is terrific. Once again he showed us what a friend and professional he is. Accommodating, smart, knows his products and very important treats us with is terrific. Once again he showed us what a friend and professional he is. Accommodating, smart, knows his products and very important treats us with respect and concern that we are happy. He goes above and beyond. Northwest Hills dealership should be very happy to have someone as special as Bill. Sincerely Jim and Lynn Dombrauskas More