Northwest Hills Chrysler Jeep Dodge Ram

Excellent experience! Bill Reudgen and the entire NW Hills team were professional and helpful. This is the 3rd Jeep we have purchased from this dealership, and we tell al Bill Reudgen and the entire NW Hills team were professional and helpful. This is the 3rd Jeep we have purchased from this dealership, and we tell all our family and friends to buy from NWH’s. We want to thank the whole team for helping us and we love our new Jeep Cherokee. More

1st time Jeep purchase 1st time buying a Jeep. I was interested in a wrangler or Cherokee. Bill Reudgen took the time to explain the pros and cons of each model based on my 1st time buying a Jeep. I was interested in a wrangler or Cherokee. Bill Reudgen took the time to explain the pros and cons of each model based on my intended use. He also explained leasing options to me which I hadn’t considered before. Everyone at the dealership worked with me and I was able to take delivery the same day on a Cherokee Trail Hawk Elite. Wish I remembered everyones name because I’d like to mention them individually but, everyone from sales, financing, insurance, and service (vehicle prep) were great. More

Superior service - no pressure Was just thinking about looking for a new car so was introduced to Bill Reudgen (sales person). He was so friendly and listed to what I said I was loo Was just thinking about looking for a new car so was introduced to Bill Reudgen (sales person). He was so friendly and listed to what I said I was looking for in a new car that he only had to show me 2 cars and we found the perfect one for me at a great price. Looked at it on a Tuesday afternoon and drove it home Wednesday afternoon! Can't say enough about the superior service from sales person to the financial guy handling all that paper work! Marlene Newman More

Brand new car damaged Brand new car had damage to hood. Have to drive over and hour back so they can fix it and use loaner until it's ready. Haven't been offered any other Brand new car had damage to hood. Have to drive over and hour back so they can fix it and use loaner until it's ready. Haven't been offered any other type of restitution for my time and inconvenience. A lot of miscommunication between sales and body shop. More

2018 Wrangler Lease I was in the market for a Jeep Wrangler lease and originally stopped in to Northwest a few weeks ago to start my research and search. I was greeted by I was in the market for a Jeep Wrangler lease and originally stopped in to Northwest a few weeks ago to start my research and search. I was greeted by Bill Reudgen who gave me some quick information about the different Wrangler options and he said he would work up a few options. In the mean time I contacted a few other dealerships to see what they could offer as well. In the end Bill continued to deliver on my request and was able to find exactly what we were looking for in a new Wrangler. The process was extremely easy and efficient as Bill and I did everything through text which Bill said was the first time he did a full deal completely through text. It was the first for me as well. Bill was extremely helpful and always accessible when I had questions. Thanks Bill for helping us find the Wrangler and getting it done. Jeff from finance was very helpful as well and had us in and out extremely quickly. Thanks to the team for all the help. More

MY NEW JEEP!!!! Kevin Sullivan is always so accommodating!!!! Bill Reudgen was our salesman for the second time and right on top of things. He went out of his way to Kevin Sullivan is always so accommodating!!!! Bill Reudgen was our salesman for the second time and right on top of things. He went out of his way to help us meet our budget. I would highly recommend Northwest Hills Dealerships to everyone!!! Thank you!! I love my 2019 Jeep!!!!! More

impeccable and very organized. Sullivan's is my favorite place to purchase a car. They are so patient with me and really go above and beyond to find the perfect fit for me and all m Sullivan's is my favorite place to purchase a car. They are so patient with me and really go above and beyond to find the perfect fit for me and all my family members. They are very accommodating and very professional. They have a large variety of cars cars to choose from. I have purchased four different makes of vehicles and one was just as nice as all the others. I will never go anywhere else.....:-) More

The best car buying experience Ive ever experienced I walked into this dealer simply understand and evaluate my options. I owned a 2011 Ram which I bought new in 2010. With 63,000 miles on it and in nee I walked into this dealer simply understand and evaluate my options. I owned a 2011 Ram which I bought new in 2010. With 63,000 miles on it and in need of some routine but expensive maintenance, I asked about purchasing a used truck or maybe leasing new. My sales person was William Hogarth and he was both understanding, non agressive and very sincere. His credibility rating would be the highest. After over an hour we settled on a leasing option. My wife, vacationing in Florida and I were in constant contact and, the next day decided to move forward with the leasing option. To my surprise, i left there with the new vehicle. Best vehicle buying experience Ive ever had. More

#1 Dealership I was in the market to buy a brand new 2018 Jeep Grand Cherokee. I had already been to a few dealerships around CT and had narrowed everything down to I was in the market to buy a brand new 2018 Jeep Grand Cherokee. I had already been to a few dealerships around CT and had narrowed everything down to the exact car I wanted. However, at other dealerships I always felt like I was not being fully informed, and there were hidden fees and gimmicks throughout. In addition, I dealt with your stereotypical “sleazy salesmen” that’s just trying to sell the car and did not take me seriously due to my age (I am 23). I had a gut feeling that before I put a down payment on a car, I should continue my search for other dealerships. So, I went online and ended up finding Northwest Hills Chrysler Jeep Dodge Ram. From the moment I walked in to Northwest Hills I was treated with kindness and the utmost respect. The manager immediately greeted my Dad and I and set us up with the best salesman I could have ever asked for. William Hogarth is a class act guy. From the moment I started working with him he took me seriously and genuinely cared about finding me the perfect car. I gave him all of my specifications on the exact car I was looking for and shortly thereafter he had found my absolute dream car - and for an unmatchable price. He did everything in his power to prep the car and make it available for me to drive off the lot as soon as possible. When I went to pick it up he even sat in the car with me and explained every feature that was offered and I could not have been more thankful. I cannot say enough positive things about William Hogarth and the Northwest Hills team. From Torrington, they truly understand the perks of having a car dealership, “in your backyard.” William’s honesty, compassion and understanding went a long way with me; and not to mention he’s extremely personable, and you could have a conversation with him outside of the car buying process. He continues to make himself available if need be for any questions or concerns I may have. The whole process from start to finish was seemless and everyone at Northwest Hills respected your time and made sure you were satisfied every step of the way. I truly cannot imagine having bought my first car from anywhere else and I am beyond happy with my decision to go through this dealership. If you are in the market for a new or used car I highly recommend Northwest Hills Chrysler Jeep Dodge Ram - you will not be disappointed! More

excellent experience Cannot say enough how professional and friendly everyone was at Sullivan Northwest Hills. I highly recommend doing business with them. It was an all a Cannot say enough how professional and friendly everyone was at Sullivan Northwest Hills. I highly recommend doing business with them. It was an all around great experience! More