Northwest Hills Chrysler Jeep Dodge Ram

Nick, Chris and Makayla are absolutely terrific. As are everyone I have come into contact with at this fine establishment. Thank you for a stress free great experience when I visit. As are everyone I have come into contact with at this fine establishment. Thank you for a stress free great experience when I visit. More

Makayla and Nick are wonderful Service Managers. Super pleasant in manner with great communication throughout Super pleasant in manner with great communication throughout More

Service advisors were not helpful. Dropped car off for one issue and 6 weeks later there was a new problem that we were not told about. Stated it was not covered under warranty but we Dropped car off for one issue and 6 weeks later there was a new problem that we were not told about. Stated it was not covered under warranty but we only had the car for about a year. We kept calling for updates and answers to the problem but were left on hold and did not hear back for days/ weeks before someone answered our questions More

my car got a 2000$+ repair on its cruise control system, less than two months later my “service adaptive cruise control” warning came in. I called in explaining I had just had my ACC diagnosed and repaired less than two months later my “service adaptive cruise control” warning came in. I called in explaining I had just had my ACC diagnosed and repaired by them. After over a month of waiting for an Appointment and my service advisor asking me if I was sure I didn’t hit anything with my car (no loaner offered but they could give me a discounted rental car at 45$ a day )They told me the part broken this time was “from previous bodywork” which was done in 2019 and that it would be an additional 1700$. I asked why it wasn’t found in my initial inspection of the adaptive cruise control system and was told “I don’t know that tech doesn’t work here anymore”. If you want a dealership who books service months out with no loaner, and then gives you a crap shoot of “I don’t know that guy doesn’t work here anymore I’m not accepting responsibility” then I recommend working with Nick from service. Absolutely ridiculous . Also mentioned that my car is “too old with too many miles” for a goodwill repair… it’s 5 years old with 77,000 miles. Jeep doesn’t stand behind their product or work they themselves did months earlier. I’ll be trading mine in for a different make after the service I received here. More

My lube and oil change was efficiently handled and everyone was very courteous. Work was completed quickly and I was very satisfied. everyone was very courteous. Work was completed quickly and I was very satisfied. More

Great service, pleasant employees. Easy check in and out. Answered all my questions to my satisfaction. Easy check in and out. Answered all my questions to my satisfaction. More

Bought my new dodge ram 2500 from Mike. Everyone I dealt with at the dealership was nothing but professional and kind. Will definitely be servicing the truck there for years to come! Everyone I dealt with at the dealership was nothing but professional and kind. Will definitely be servicing the truck there for years to come! More

Excellent service! Our salesman Seth Lamanna was great to work with. Helped us make the deal very easy to finalize. Our salesman Seth Lamanna was great to work with. Helped us make the deal very easy to finalize. More

Always a pleasure dealing with the service department they took care of everything I needed done in the time quoted they took care of everything I needed done in the time quoted More