Northwest Hills Chrysler Jeep Dodge Ram
Torrington, CT
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 6:30 AM - 5:00 PM
Tuesday 6:30 AM - 5:00 PM
Wednesday 6:30 AM - 5:00 PM
Thursday 6:30 AM - 5:00 PM
Friday 6:30 AM - 5:00 AM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
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I would like to thank Chris Hansen for making my purchase one of the best experiences I’ve ever had buying a truck I stopped in Fri after work and picked up the new truck Tues afternoon He took care of eve one of the best experiences I’ve ever had buying a truck I stopped in Fri after work and picked up the new truck Tues afternoon He took care of everything with my insurance company as well as the credit union. He stood behind all that he told me for the purchase It was an expedient hassle free transaction I will definitely recommend Chris and this dealership to anyone looking for a new or used truck. Thankyou again !! More
unfortunately I had a very frustrating experience with them. I was charged full price for labor only to be told they couldn't fix the issue . I waited over 1 1/2 hrs and live over a hr away . This could h them. I was charged full price for labor only to be told they couldn't fix the issue . I waited over 1 1/2 hrs and live over a hr away . This could have been avoided and staff seemed not to care More
The service is great and Nick was fanominal. He works great under pressure. 👍👍two thumbs up. It did take weeks of the truck sitting on the lot before being seen. Recommend more bays and more He works great under pressure. 👍👍two thumbs up. It did take weeks of the truck sitting on the lot before being seen. Recommend more bays and more techs. The future is growing as ND the service departments need to also. I purchased my 2021 Ram from another dealer because I originally came to Northwest but was not impressed with the salesman. So you lost my sale. I hope that improved. More
Jack Sullivan was amazing and very helpful and made my vehicle purchase seamless, paperwork was speedy and I would definitely use him and his dealership again and send family and friends there! Excellent vehicle purchase seamless, paperwork was speedy and I would definitely use him and his dealership again and send family and friends there! Excellent service! More
Nick, Chris and Makayla are absolutely terrific. As are everyone I have come into contact with at this fine establishment. Thank you for a stress free great experience when I visit. As are everyone I have come into contact with at this fine establishment. Thank you for a stress free great experience when I visit. More
Makayla and Nick are wonderful Service Managers. Super pleasant in manner with great communication throughout Super pleasant in manner with great communication throughout More
Service advisors were not helpful. Dropped car off for one issue and 6 weeks later there was a new problem that we were not told about. Stated it was not covered under warranty but we Dropped car off for one issue and 6 weeks later there was a new problem that we were not told about. Stated it was not covered under warranty but we only had the car for about a year. We kept calling for updates and answers to the problem but were left on hold and did not hear back for days/ weeks before someone answered our questions More