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Northwest Hills Chrysler Jeep Dodge Ram

Torrington, CT

4.6
815 Reviews
Northwest Hills Chrysler Jeep Dodge Ram in Torrington thrives on helping people like you find their next new Grand Cherokee, 1500, Dart, Town & Country or Wrangler. Of course, we don't stop at simply helping you decide which model you'd like. We also have dedicated auto financing experts on site to help you make your dream car part of your everyday routine. Looking for a used car instead? We carry a wide range of well-maintained used Chrysler, Dodge, Jeep and RAM models, as well as top picks from other automakers. Our used car inventory from all over the Bristol, Waterbury and Hartford, CT area goes through a detailed inspection before hitting out used car lot. What's more, our top-notch customer service doesn't end at the sale. The Northwest Hills Chrysler Jeep Dodge Ram car service department can help keep your car running like new for years to come. The secret? Only the truly committed Chrysler, Dodge, Jeep and RAM experts and the finest Chrysler, Dodge, Jeep or RAM parts make it into our shop. If you happen to be in the market for a new or used car, then feel free to pay us a visit the next time you're in the greater Bristol, Waterbury or Hartford, CT areas. Located at 2033 East Main Street Torrington, Connecticut, we're always happy to answer any questions you might have and set up a test drive.
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2033 East Main Street- Rt. 202

Torrington, CT

06790

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Showing 816 reviews

September 05, 2024

Sales was great, very accommodating and even showed my wife new jeeps while we were waiting for my new truck knowing that she wasn’t planning on buying anything that day. Financing dept took forever to c More

by Eric
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance was a fill in employee I don’t recall his name
Sep 08, 2024 -

Northwest Hills Chrysler Jeep Dodge Ram responded

Eric, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. If you are willing to give us another chance, please contact us at (860) 201-0368 so we can understand your situation better in order to try and turn your experience around. Thank you, Northwest Hills Chrysler Jeep Dodge

August 15, 2024

Josh did a great job. ..very wuick and prrcide sale. I would reccomend him to anyone. More

by jcampbell71281
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2024 -

Northwest Hills Chrysler Jeep Dodge Ram responded

Hi, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

July 17, 2024

It was a 4 month long process due to a Jeep recall - not the dealership’s fault but Josh was great at keeping us up to date! Thank you for an overall good experience despite the circumstances. More

by bethany
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2024 -

Northwest Hills Chrysler Jeep Dodge Ram responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

Jul 19, 2024 -

Northwest Hills Chrysler Jeep Dodge Ram responded

Hello Bethany, we're happy you found our staff to be so supportive during your experience here at Northwest Hills Chrysler Jeep Dodge. Please let us know if there is anything else we can do for you; we are more than happy to help!

June 19, 2024

Best experience! Not only was the transaction smooth sailing (in and out in one day with trade-in/new Jeep), Mike was helpful with setting up phone sync and garage s More

by amhalkiotis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike McAllister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2024 -

Northwest Hills Chrysler Jeep Dodge Ram responded

Hello, we're happy you found our staff to be so supportive during your experience here at Northwest Hills Chrysler Jeep Dodge. We are always more than happy to assist you if anything else comes up. Take care!

June 14, 2024

Newly renovated Northwest hills offers a fairly large inventory and has a very friendly staff. Josh kept in constant communication as we navigated some unanticipated challenges with the used vehicle. Ove More

by rachel.carr1103
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darren Schwartz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Perez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2024 -

Northwest Hills Chrysler Jeep Dodge Ram responded

Hello, we're happy you found our staff to be so supportive during your experience here at Northwest Hills Chrysler Jeep Dodge Ram. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Jun 16, 2024 -

Northwest Hills Chrysler Jeep Dodge Ram responded

Hello Rachel, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

June 14, 2024

Josh Perez was great to work with. The whole transaction was smooth from beginning to end. I would highly recommend Northwest Hills to everyone. Jack Sullivan was great to work with al More

by Joe Kiszka
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2024 -

Northwest Hills Chrysler Jeep Dodge Ram responded

Hello Joe, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

June 11, 2024

Mike was very helpful and answered all my questions and helped me get the car of my dreams! More

by Melanie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darren Schwartz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike McAllister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Northwest Hills Chrysler Jeep Dodge Ram responded

Hi Melanie, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 10, 2024

I stopped to look at a used truck then backed off , Josh continued to call me every week a couple times then I called him to look at st4 and ended up buying , Josh Is a very good saleman not pushy but getti More

by Cantonbg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darren Schwartz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

Northwest Hills Chrysler Jeep Dodge Ram responded

Hi, thank you for taking the time to leave a review for us at Northwest Hills Chrysler Jeep Dodge Ram. We're happy we could meet your expectations! We look forward to your next visit! Take care!

Jun 13, 2024 -

Northwest Hills Chrysler Jeep Dodge Ram responded

Hi, your satisfaction is important to us, so we want to sincerely thank you for choosing Northwest Hills Chrysler Jeep Dodge and we hope to see you again soon!

June 08, 2024

I recommend this dealership to anyone. Contacted Josh about the vehicle, he allowed me to put a 500 dollar hold on the truck and held it for 4 days. I drove 5 hours to test drive the vehic More

by cpremodeling
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Boswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Schwartz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Northwest Hills Chrysler Jeep Dodge Ram responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

April 15, 2024

Very friendly people in the service department. Accommodating, courteous and professional. Easy to deal with. More

by barmarlee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Pyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2024 -

Northwest Hills Chrysler Jeep Dodge Ram responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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