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Northwest Hills Chrysler Jeep Dodge Ram
Torrington, CT
836 Reviews
Northwest Hills Chrysler Jeep Dodge Ram in Torrington thrives on helping people like you find their next new Grand Cherokee, 1500, Dart, Town & Country or Wrangler. Of course, we don't stop at simply helping you decide which model you'd like. We also have dedicated auto financing experts on site to help you make your dream car part of your everyday routine.
Looking for a used car instead? We carry a ...
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 6:30 AM - 5:00 PM
Tuesday 6:30 AM - 5:00 PM
Wednesday 6:30 AM - 5:00 PM
Thursday 6:30 AM - 5:00 PM
Friday 6:30 AM - 5:00 AM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
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Showing 836 reviews
June 18, 2021
Great experience with purchase of Jeep Cherokee and Tony Toland at Northwest Hills Chrysler. Tony provided comprehensive overview of vehicle and ensured a very smooth purchase! Toland at Northwest Hills Chrysler. Tony provided comprehensive overview of vehicle and ensured a very smooth purchase! More
by annmcgowan1
June 16, 2021
Mike was great to work with. He was helpful and knowledgeable about the line. I would definitely recommend the dealership and salesperson to others looking for a new car. knowledgeable about the line. I would definitely recommend the dealership and salesperson to others looking for a new car. More
by KRISTENCELL
Employees Worked With
Mike Rodriguez
June 16, 2021
Everyone was very friendly and helpful and understood the time frame I needed to work with. I also appreciated the follow-up after purchasing the car to make sure everything was going ok and to see if I had time frame I needed to work with. I also appreciated the follow-up after purchasing the car to make sure everything was going ok and to see if I had any questions. More
by cannon_virginia
Employees Worked With
Jonathan Cruz
June 08, 2021
The staff along with mr.cruz were very helpful and ready for what ever questions I may have had.jonathan was very helpful an knowledgeable about the vehicle I was looking at.whenever I had to text Jonathan for what ever questions I may have had.jonathan was very helpful an knowledgeable about the vehicle I was looking at.whenever I had to text Jonathan he was always quick to respond. Great experience. More
by Joe.m.woods333
Employees Worked With
Jonathan Cruz
May 30, 2021
Excellent to work with - knowledgeable, easygoing, helpful. would absolutely recommend Northwest Hills and Tony to anyone else interested in a Jeep/member of the Chrysler family. helpful. would absolutely recommend Northwest Hills and Tony to anyone else interested in a Jeep/member of the Chrysler family. More
by cjolson7
Employees Worked With
Tony Toland
May 27, 2021
Tony and the team at Northwest Hills Dealerships are amazing, they not only stayed late to answer all my questions but were ready for me when I arrived for both appointments. They are all very knowledge amazing, they not only stayed late to answer all my questions but were ready for me when I arrived for both appointments. They are all very knowledgeable and helpful through the entire process; which moved quickly and smoothly. I highly recommend Tony and his team to anyone looking for a vehicle. Thank you for everything, we love our new truck! More
by thatsmef
May 24, 2021
Smooth, easy buying experience. They were very helpful, and I am pleased with the service and price I received with my vehicle purchase. Highly recommend. and I am pleased with the service and price I received with my vehicle purchase. Highly recommend. More
by Joe
Employees Worked With
Tony Toland
May 24, 2021
Tony was incredibly friendly, informative, and helpful right from the start. I never once felt pressured or rushed to make a decision. I highly recommend him and this dealership! right from the start. I never once felt pressured or rushed to make a decision. I highly recommend him and this dealership! More
by aishegrace
Employees Worked With
Tony Toland
May 19, 2021
***Initial reaction along with an update***. My interactions with the sales staff were incredibly and they really cared about getting myself and my girlfriend the right car at the right price. Sadl interactions with the sales staff were incredibly and they really cared about getting myself and my girlfriend the right car at the right price. Sadly, my experience with the financial manager Darren Schwartz was less than stellar. Mr. Schwartz attempted to add on every option that would cause the price to increase. He also lied directly to my face and told me that he was required by the state of CT to VIN etch the vehicle. He did not give us the option to decline the $200 charge and when I told him that one of his sales staff told me not to opt for the VIN etching he became visibly upset. He said that was false and that his sales staff would be dealt with accordingly. Again the sales staff specifically Mr. Hogarth were all exceptional. However, I will not be purchasing another vehicle from this dealership because of the financial manager Darren Schwartz. ****UPDATE**** I spoke with the general manager Steve Boswell and was refunded the VIN etch fee. Mr. Boswell confirmed that Mr. Schwartz was out of line and apologized for the inconvenience. This was above and beyond customer service and changed my mind about using this dealership. I would purchase another vehicle, however, I will request that Mr. Schwartz is not a part of the sale. That is also my advise to anyone reading this... use any of the other managers. More
by Alex
May 14, 2021
Had an excellent experience in shopping for and purchasing a vehicle with Tony. He knew inventory, the values, and the various options. He made the transaction an easy and professional experience purchasing a vehicle with Tony. He knew inventory, the values, and the various options. He made the transaction an easy and professional experience. Highly recommend him! Karen N. More
by knewton
Employees Worked With
Tony Toland
