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Northwest Chevrolet GMC Cadillac of Bellingham - Service Center

Bellingham, WA

4.4
1,059 Reviews

1,059 Reviews of Northwest Chevrolet GMC Cadillac of Bellingham - Service Center

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January 22, 2020

Good Service and thorough. Service was complete and on time. Review of what was done was well explained. Wait area is well designed, clean and comfortable. Service personnel are More

by CHRISK7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember
January 22, 2020

Service recall The service department always addresses my concerns and or issues professionally and in a timely fashion. The work has always appeared to have been do More

by Legendofastorm
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jason Vandermolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2020

The scheduling was great, the customer service was great and they did a thorough job with the oil change. Darby was very nice. The only concern was how long it took. I was told it would take an hour, but it More

by baileyjosef
Recommend Dealer
Yes
Employees Worked With
Darby Monroe
January 16, 2020

They are not honest. Their service department uses scam practices to boost their income. They won’t give you back parts they have removed from your vehicle, therefore negating any way to test parts they s More

by codycharlyjo
Recommend Dealer
No
Employees Worked With
Xavier Cortes
Jan 16, 2020 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

Hello Cody can you please contact our service manager to see if we can resolve this issue his name is Mike Bow contact Num is 360 733-7997 ext 3961.

January 15, 2020

Service is much improved from when the dealership was first purchased. Service persons were very good about getting information to me and following up. I was surprised to learn your prices for tires were More

by SAMRAANTONS
Recommend Dealer
Yes
Employees Worked With
Jason Vandermolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2020

Recalls and front license plate install Over all great service department. Since I just moved here from Florida I need the front plate bracket installed and some recalls completed. Desi an More

by tblake20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jen Artim
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 13, 2020

I came to service for a diagnosis and oil change. I was told the diagnosis would be $130 maximum and the oil change $45. My bill was over $200. The recommended services cost estimate was $500 more than tw More

by DRINGLER
Recommend Dealer
No
Employees Worked With
Darby Monroe
January 10, 2020

Great Experence! Darby and the entire Service Team at NW Chevy are fabulous! They continue to exceed in every way to ensure there customers are completely satisficed! More

by Ecorider
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Bowthorpe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darby Monroe
January 09, 2020

Darby and the staff Rock! I was taken care of without any BS, which is exactly why I will return in the future. I've used this service center for 2 years and don't have any co More

by ckeller1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Bowthorpe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darby Monroe
January 08, 2020

Great Service! 5 Star! Jason is Great & very knowledgeable & accommodating! A pleasure to work with. I was Very Satisfied , and appreciative of his professional manner. Respectively. Nola Ayr More

by nbanola
Recommend Dealer
Yes
Employees Worked With
Jason Vandermolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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